Synchronoss' ConvergenceNow(R) Plus+ to Enable End-to-End Customer Management for AT&T CruiseCastSM Mobile TV Service
AT&T CruiseCast service will offer a robust lineup of 42 entertainment channels, 22 satellite TV and 20 radio channels that will include a variety of kids and family, documentary, music, comedy, news and sports programming at launch. The AT&T CruiseCast service will enable families, commuters and mobile professionals to watch the same type of television experience in the rear seat entertainment systems of their vehicles that they now have in their homes.
“Synchronoss provides AT&T CruiseCast users with an optimal
experience by providing an environment with a single point of access for
the service activation as well as subscriber life-cycle management,”
Synchronoss’ ConvergenceNow® Plus+ platform will enable the subscriber account management and service activation for the AT&T CruiseCast offering. From purchase and activation to account changes, ConvergenceNow® Plus+ consolidates the orchestration and customer-care operations while providing customers with a superior and seamless experience.
The AT&T CruiseCast service utilizes breakthrough technology
that overcomes line-of-sight obstacles, such as overpasses, buildings,
trees or tunnels, to deliver television programming to cars,
non-commercial trucks and SUVs. This groundbreaking AT&T CruiseCast
service was created through the collaboration of RBC and
“Our ConvergenceNow® Plus+ platform provides RBC with a truly
end-to-end customer experience from the order capture, activation,
provisioning and fulfillment to the complete customer-care
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