0001131554-21-000012 | 10-K | XBRL Viewer | Synchronoss Technologies INC

Prepaid & Other Current Assets

^[1]

47,849

65,863

39,847

38,022

Total current assets

121,367

142,897

Non-Current Assets:

Property and equipment, net

11,732

26,525

Operating lease right-of-use assets

34,538

53,965

Goodwill

232,771

222,969

Intangible assets, net

69,593

77,613

Loan Receivable

4,834

Other Assets, non-current

7,420

8,054

Total Non-Current Assets

360,888

389,126

Total assets

482,255

532,023

Current liabilities:

Accounts payable

12,749

21,551

Accrued expenses

69,326

65,987

Deferred revenues, current

33,045

65,858

Debt, current

10,000

Total current liabilities

125,120

153,396

Deferred tax liabilities

1,875

1,679

Deferred revenues, non-current

12,569

21,941

Leases, non-current

44,273

60,976

Other non-current liabilities

4,995

4,589

Redeemable noncontrolling interest

12,500

Commitments and contingencies

Series A Convertible Participating Perpetual Preferred Stock, $0.0001 par value; 10,000 shares authorized, 250 and 217 shares issued and outstanding at December 31, 2020 and December 31, 2019, respectively

237,641

200,865

Stockholders’ equity:

Common stock, $0.0001 par value; 100,000 shares authorized, 51,177 and 51,704 shares issued; 44,015 and 44,542 outstanding at December 31, 2020 and December 31, 2019, respectively

Treasury stock, at cost (7,162 and 7,162 shares at December 31, 2020 and December 31, 2019, respectively)

(82,087)

Additional paid-in capital

499,348

525,739

Accumulated other comprehensive loss

(28,213)

(33,261)

Accumulated deficit

(345,771)

(334,319)

Total stockholders’ equity

43,282

76,077

Total liabilities and stockholders’ equity

$ 482,255

$ 532,023

[1]	See Note 7. Investments in Affiliates and Related Transactions for related party transactions reflected in this account.

CONSOLIDATED BALANCE SHEETS (Parenthetical) - $ / shares	Dec. 31, 2020	Dec. 31, 2019
Statement of Financial Position [Abstract]
Preferred stock, par value (in dollars per share)	$ 0.0001	$ 0.0001
Preferred stock, shares authorized (in shares)	10,000,000	10,000,000
Preferred stock, shares issued (in shares)	250,000	217,000
Preferred stock, shares outstanding (in shares)	250,000	217,000
Common stock, par value (in dollars per share)	$ 0.0001	$ 0.0001
Common stock, shares authorized (in shares)	100,000,000	100,000,000
Common stock, shares issued (in shares)	51,177,000	51,704,000
Common stock, shares outstanding (in shares)	44,015,000	44,542,000
Treasury stock, shares (in shares)	7,162,000	7,162,000

CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($)
shares in Thousands, $ in Thousands

12 Months Ended

Dec. 31, 2020

Dec. 31, 2019

Dec. 31, 2018

Income Statement [Abstract]

Net revenues

$ 291,670

$ 308,749

$ 325,839

Costs and expenses:

Cost of revenues

^[1]

121,817

150,407

158,802

Research and development

77,043

75,568

79,172

Selling, general and administrative

89,292

112,771

122,112

Restructuring charges

7,955

755

12,375

Depreciation and amortization

43,685

77,036

117,654

Total costs and expenses

339,792

416,537

490,115

Loss from continuing operations

(48,122)

(107,788)

(164,276)

Interest income

1,597

1,258

7,770

Interest expense

(476)

(1,355)

(4,911)

Gain on extinguishment of debt

822

1,760

Other Income (expense), net

9,535

7,389

(74,917)

Equity method investment loss

(1,619)

(28,600)

Loss from continuing operations, before taxes

(37,466)

(101,293)

(263,174)

Benefit (provision) for income taxes

27,108

(2,174)

17,894

Net loss from continuing operations

(10,358)

(103,467)

(245,280)

Net income from discontinued operations, net of tax

^[2]

18,288

Net loss

(10,358)

(103,467)

(226,992)

Net income (loss) attributable to redeemable noncontrolling interests

(344)

(1,126)

8,837

Preferred stock dividend

(37,981)

(32,134)

(25,593)

Net loss attributable to Synchronoss

$ (48,683)

$ (136,727)

$ (243,748)

Basic:

Net loss from Continuing Operations (in dollars per share)

$ (1.16)

$ (3.36)

$ (6.51)

Net income from Discontinued Operations (in dollars per share)

^[2]

0.46

Basic (in dollars per share)

(1.16)

(3.36)

(6.05)

Diluted:

Net loss from Continuing Operations (in dollars per share)

(1.16)

(3.36)

(6.51)

Net income from Discontinued Operations (in dollars per share)

^[2]

0.46

Diluted (in dollars per share)

$ (1.16)

$ (3.36)

$ (6.05)

Weighted-average common shares outstanding:

Basic (in shares)

41,950

40,694

40,277

Diluted (in shares)

41,950

40,694

40,277

[1]	Cost of revenues excludes depreciation and amortization which are shown separately.
[2]	See Note 4. Acquisitions and Divestitures for transactions classified as discontinued operations

CONSOLIDATED STATEMENTS OF COMPREHENSIVE (LOSS) INCOME - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019	Dec. 31, 2018
Statement of Comprehensive Income [Abstract]
Net loss	$ (10,358)	$ (103,467)	$ (226,992)
Other comprehensive (loss) income, net of tax:
Foreign currency translation adjustments	2,128	(1,768)	(6,152)
Unrealized gain (loss) on available for sale securities	751	(710)	(37)
Net income (loss) on inter-company foreign currency transactions	2,169	(400)	(821)
Total other comprehensive income (loss)	5,048	(2,878)	(7,010)
Comprehensive loss	(5,310)	(106,345)	(234,002)
Comprehensive (loss) income attributable to redeemable noncontrolling interests	(344)	(1,126)	8,837
Comprehensive loss attributable to Synchronoss	$ (5,654)	$ (107,471)	$ (225,165)

CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY - USD ($) shares in Thousands, $ in Thousands	Total	Cumulative Effect, Period of Adoption, Adjustment	Common Stock	Treasury Stock	Additional Paid-In Capital	Accumulated Other Comprehensive Income (Loss)	Accumulated Other Comprehensive Income (Loss) Cumulative Effect, Period of Adoption, Adjustment	Accumulated deficit	Accumulated deficit Cumulative Effect, Period of Adoption, Adjustment
Beginning balance (in shares) at Dec. 31, 2017			52,028	5,060
Beginning balance at Dec. 31, 2017	$ 463,587	$ (10,081)	$ 5	$ (105,584)	$ 597,553	$ (23,373)	$ 49	$ (5,014)	$ (10,130)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Stock based compensation	27,201				27,201
Issuance of restricted stock (in shares)			1,707
Issuance of restricted stock	0
Preferred stock dividends	(24,331)				(24,331)
Amortization of preferred stock issuance costs	$ (1,262)				(1,262)
Retirement of treasury stock (in shares)	3,900		(3,893)	3,893
Retirement of treasury stock	$ 0			$ 68,327	(68,327)
Shares withheld for taxes in connection with issuance of restricted stock (in shares)			(6)
Shares withheld for taxes in connection with issuance of restricted stock	(76)				(76)
Treasury shares received in connection with PIPE Purchase Agreement (in shares)				(5,995)
Treasury shares received in connection with PIPE Purchase Agreement	(44,830)			$ (44,830)
Net loss attributable to Synchronoss	(218,155)							(218,155)
Non-controlling interest	3,943				3,943
Total other comprehensive income (loss)	(7,059)					(7,059)
Other	(28)				(28)
Ending balance (in shares) at Dec. 31, 2018			49,836	7,162
Ending balance at Dec. 31, 2018	$ 188,909	3,574	$ 5	$ (82,087)	534,673	(30,383)		(233,299)	3,574
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Accounting Standards Update [Extensible List]	us-gaap:AccountingStandardsUpdate201609Member
Stock based compensation	$ 22,050				22,050
Issuance of restricted stock (in shares)			1,863
Issuance of restricted stock	0
Preferred stock dividends	(29,877)				(29,877)
Amortization of preferred stock issuance costs	(2,257)				(2,257)
Shares withheld for taxes in connection with issuance of restricted stock (in shares)			(2)
Shares withheld for taxes in connection with issuance of restricted stock	(15)				(15)
Issuance of common stock on exercise of options (in shares)			7
Issuance of common stock on exercise of options	39				39
Net loss attributable to Synchronoss	(104,593)							(104,593)
Non-controlling interest	1,126				1,126
Total other comprehensive income (loss)	(2,878)					(2,878)
Other	$ (1)							(1)
Ending balance (in shares) at Dec. 31, 2019	51,704		51,704	7,162
Ending balance at Dec. 31, 2019	$ 76,077	$ (750)	$ 5	$ (82,087)	525,739	(33,261)		(334,319)	$ (750)
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Accounting Standards Update [Extensible List]	us-gaap:AccountingStandardsUpdate201613Member
Stock based compensation	$ 11,246				11,246
Issuance of restricted stock (in shares)			(525)
Issuance of restricted stock	0
Preferred stock dividends	(34,451)				(34,451)
Amortization of preferred stock issuance costs	(3,530)				(3,530)
Shares withheld for taxes in connection with issuance of restricted stock (in shares)			(2)
Shares withheld for taxes in connection with issuance of restricted stock	$ 0
Issuance of common stock on exercise of options (in shares)	0
Net loss attributable to Synchronoss	$ (10,358)							(10,358)
Non-controlling interest	0				344			(344)
Total other comprehensive income (loss)	$ 5,048					5,048
Ending balance (in shares) at Dec. 31, 2020	51,177		51,177	7,162
Ending balance at Dec. 31, 2020	$ 43,282		$ 5	$ (82,087)	$ 499,348	$ (28,213)		$ (345,771)

CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019	Dec. 31, 2018
Operating activities:
Net loss continuing operations	$ (10,358)	$ (103,467)	$ (245,280)
Gain (loss) on Sale of discontinued operations, net of tax	0	0	18,288
Adjustments to reconcile net loss to net cash used in operating activities:
Depreciation and amortization	42,672	77,037	97,092
Goodwill impairment	0	0	9,100
Impairment of long-lived assets and capitalized software	1,013	0	11,462
Change in fair value of financial instruments	0	(163)	(3,849)
Amortization of debt issuance costs	0	285	1,294
(Gain) loss on extinguishment of debt	0	(822)	(1,760)
Accrued PIK interest	0	0	(7,037)
Allowance for loan losses	0	0	84,314
Loss (earnings) from Equity method investments	0	1,619	28,600
(Gain) loss on Disposals of fixed assets	12	15	277
(Gain) loss on Disposals of intangible assets	(3,477)	(5,429)	0
Amortization of bond premium	0	(34)	107
Deferred income taxes	(911)	357	(12,350)
Stock-based compensation	11,137	22,287	27,604
Cumulative adjustment to STI receivable	0	26,044	0
Operating lease impairment	5,350	6,268	0
Changes in operating assets and liabilities:
Accounts receivable, net	11,703	10,891	(21,521)
Prepaid expenses and other current assets	(1,641)	18,209	(5,315)
Accounts payable	(7,127)	8,879	6,846
Accrued expenses	898	2,115	(18,068)
Other assets	0	1,710	973
Deferred revenues	(43,200)	(28,856)	2,529
Other liabilities	(6,635)	(4,362)	(4,675)
Net cash provided by (used in) operating activities	(564)	32,583	(31,369)
Investing activities:
Purchases of fixed assets	(885)	(8,183)	(11,656)
Additions to capitalized software	(16,665)	(13,008)	(14,372)
Acquisition of intangible assets	(400)	0	0
Proceeds from the sale of intangibles	3,600	5,429	0
Purchases of marketable securities available for sale	0	(51,745)	(36,789)
Maturity of marketable securities available for sale	11	86,884	4,865
Equity investment	0	0	404
Business acquired, net of cash	0	0	(9,734)
Net cash provided by (used in) investing activities	(14,339)	19,377	(67,282)
Financing activities:
Share-based compensation-related proceeds, net of taxes paid on withholding shares	0	39	0
Taxes paid on withholding shares	(9)	(15)	0
Retirement of Convertible Senior Notes & related costs	0	(113,006)	(113,696)
Borrowings on revolving line of credit	10,000	2,000	0
Repayment of revolving line of credit	0	(2,000)	0
Proceeds from issuance of preferred stock	0	0	86,220
Preferred dividend payment	0	(7,075)	(7,075)
Payments on capital obligations	0	(1,200)
Payments on capital obligations			(1,334)
Net cash provided by (used in) financing activities	9,991	(121,257)	(35,885)
Effect of exchange rate changes on cash	(418)	(1,562)	(1,729)
Net decrease in cash and cash equivalents	(5,330)	(70,859)	(136,265)
Cash and cash equivalents, beginning of period	39,001	109,860	246,125
Cash and cash equivalents, end of period	33,671	39,001	109,860
Supplemental disclosures of cash flow information:
Cash paid for income taxes	6,138	3,598	22,549
Cash refund for income taxes	15,585	20,733	0
Cash paid for interest	212	666	3,258
Supplemental disclosures of non-cash investing and financing activities:
Paid in kind dividends on Series A Convertible Participating Perpetual Preferred Stock	$ 36,776	$ 14,407	$ 7,075

Description of Business	12 Months Ended
Description of Business	Dec. 31, 2020
Description of Business
Description of Business	Description of Business General Synchronoss Technologies, Inc. (“Synchronoss” or the “Company”) Digital, Cloud, Messaging and Total Network Management platforms help the world’s leading companies, including operators, original equipment manufacturers (“OEMs”), and Media and Technology providers to deliver continuously transformative customer experiences that create high value engagement and new monetization opportunities. The Company currently operates in and markets solutions and services directly through the Company’s sales organizations in North America, Europe and Asia-Pacific. The Company’s platforms give customers new opportunities in the Telecommunications, Media and Technology (“TMT”) space, taking advantage of the rapidly converging services, connected devices, networks and applications. The Company delivers platforms, products and solutions including: •White Label Personal Cloud: Cloud sync, backup, storage, device set up, content transfer and content engagement for user generated content. •Messaging: White label consumer email solutions. Advanced, multi-channel messaging peer-to-peer (“P2P”) communications and application-to-person (“A2P”) commerce solutions. •Digital: Customer journey and workflow design, development, orchestration and experience management. •Total Network Management (“TNM”): integrated application suite that designs, procures, manages and optimizes telecom network infrastructure. The Synchronoss Personal Cloud™ platform is a secure and highly scalable white label platform designed to store and sync subscriber’s personally created content seamlessly to and from current and new devices. This allows a carrier’s customers to protect, engage with and manage their personal content and gives the Company’s Operator customers the ability to increase average revenue per user (“ARPU”) through a new monthly recurring charge (“MRC”) and opportunities to mine valuable data that will give subscribers access to new, beneficial services. Additionally, the Company’s Personal Cloud Platform performs an expanding set of value-add services including facilitating an Operator’s initial device setup and enhancing visibility and control across disparate devices within subscribers’ smart homes. The Synchronoss Messaging Platform powers hundreds of millions of subscribers’ mail boxes worldwide. The Company’s Advanced Messaging Product is a powerful, secure and intelligent white label messaging platform that expands capabilities for Operators and TMT companies to offer P2P messaging via Rich Communications Services (“RCS”). Additionally, the Company’s Advanced Messaging Product powers commerce and a robust ecosystem for Operators, brands and advertisers to execute Application to Person (“A2P”) commerce and data-rich dialogue with subscribers. The Synchronoss Digital Platform is a suite of technology, tools and solutions that includes digital experience creation and management, automated provisioning, artificial intelligence and financial analytics that service a broad swatch of TMT markets. The products equip customers with a toolkit of capabilities where they can design, deploy and manage end user customer journeys and workflows easily and quickly from one central platform that also integrates across front end customer engagement channels as well as enterprise business systems (e.g. CRM, POS) allowing non-citizen developers to configure rather than code experiences. The platform sits between customer-facing touch points and a customer’s existing back-office systems to orchestrate data, workflows and processes into digital customer journeys that interface with end user channels creating user experiences that can be centrally managed and coordinated with less resources than is typical in a traditional IT environment. The Synchronoss Total Network Management application suite provides Operators with the tools and software to design their physical network, streamline their infrastructure purchases, and comprehensive network expense optimization and management for leading top tier carriers around the globe.

Summary of Significant Accounting Policies

12 Months Ended

Dec. 31, 2020

Organization, Consolidation and Presentation of Financial Statements [Abstract]

Summary of Significant Accounting Policies

Basis of Presentation and Consolidation

The consolidated financial statements include the accounts of the Company, its wholly-owned subsidiaries and variable interest entities (“VIE”) in which the Company is the primary beneficiary and entities in which the Company has a controlling interest. Investments in less than majority-owned companies in which the Company does not have a controlling interest, but does have significant influence, are accounted for as equity method investments. Investments in less than majority-owned companies in which the Company does not have the ability to exert significant influence over the operating and financial policies of the investee are accounted for using the cost method. All material intercompany transactions and accounts are eliminated in consolidation. Certain prior year amounts have been reclassified to conform to the current year’s presentation.

Risks and Uncertainties

There are many uncertainties regarding the current coronavirus ("COVID-19") pandemic, and the Company is closely monitoring the impact of the pandemic on all aspects of its business, including how it will impact its customers, employees, suppliers, vendors, business partners and distribution channels. While the pandemic did not materially affect the Company’s financial results and business operations for the year ended December 31, 2020, the Company is unable to predict the impact that COVID-19 will have on its financial position and operating results due to numerous uncertainties. The Company will continue to assess the evolving impact of the COVID-19 pandemic and will make adjustments to its operations as necessary.

Recently Issued Accounting Standards

Recent accounting pronouncements adopted

Standard

Description

Effect on the financial statements

ASU 2016-13, ASU 2019-4 Financial Instruments-Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments

In June 2016, the FASB issued ASU 2016-13 which replaces the incurred loss impairment methodology in current U.S. GAAP with a methodology that reflects expected credit losses and requires consideration of a broader range of reasonable and supportable information to inform credit loss estimates. The ASU is effective for public companies in annual periods beginning after December 15, 2019, and interim periods within those years. Early adoption is permitted beginning after December 15, 2018 and interim periods within those years.

We adopted Topic 326 beginning on January 1, 2020 using the modified retrospective approach with a cumulative effect adjustment to opening retained earnings recorded at the beginning of the period of adoption. Upon adoption, we changed our impairment model to utilize a forward-looking current expected credit losses (CECL) model in place of the incurred loss methodology for financial instruments measured at amortized cost, including our accounts receivable. CECL estimates on accounts receivable are recorded as general and administrative expenses on our condensed consolidated statements of income. The cumulative effect adjustment from adoption was immaterial to our consolidated financial statements.

Date of adoption: January 1, 2020

Standards issued not yet adopted

Standard

Description

Effect on the financial statements

Update 2019-12 - Income Taxes (Topic 740) Simplifying the Accounting for Income Taxes

The ASU removes the exception to the general principles in ASC 740, Income Taxes, associated with the incremental approach for intra-period tax allocation, accounting for basis differences when there are ownership changes in foreign investments and interim-period income tax accounting for year-to-date losses that exceed anticipated losses. In addition, the ASU improves the application of income tax related guidance and simplifies U.S. GAAP when accounting for franchise taxes that are partially based on income, transactions with government resulting in a step-up in tax basis goodwill, separate financial statements of legal entities not subject to tax, and enacted changes in tax laws in interim periods. Different transition approaches, retrospective, modified retrospective, or prospective, will apply to each income tax simplification provision.

The Company continues to evaluate these changes and does not anticipate any material impact on the Company’s consolidated financial position or results of operations upon adoption.

Planned date of adoption: January 1, 2021.

Use of Estimates

The preparation of financial statements in conformity with U.S. generally accepted accounting principles (“GAAP”) requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, the disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting periods. Actual results could differ from those estimates.

Revenue Recognition

Revenues are recognized when control of the promised goods or services are transferred to the Company’s customers, in an amount that reflects the consideration that the Company expects to receive in exchange for those goods or services. The Company generates all of its revenue from contracts with customers.

Subscription and Transaction revenues consist of revenues derived from the processing of transactions through the Company’s service platforms, providing enterprise portal management services on a subscription basis and maintenance agreements on software licenses. The Company generates revenue from Subscription services from monthly active user fees, software as a service (“SaaS”) fees, hosting and storage fees, and fees for the related maintenance support for those services. In most cases, the subscription or transaction arrangement is a single performance obligation comprised of a series of distinct services that are substantially the same and that have the same pattern of transfer (i.e., distinct days of service). The Company applies a measure of progress (typically time-based) to any fixed consideration and allocates variable consideration to the distinct periods of service based on usage, under Topic 606 Section 10-25-14(b). When the Company does not allocate variable consideration to distinct periods of service, the total estimated transaction price is recognized ratably over the term of the contract, where the level of service provided to the customer does not vary significantly from one period to another.

Transaction service arrangements include services such as processing equipment orders, new account setup and activation, number port requests, credit checks and inventory management.

Transaction revenues are principally based on a contractual price per transaction and are recognized based on the number of transactions processed during each reporting period. Revenues are recorded based on the total number of transactions processed at the applicable price established in the relevant contract.

Many of the Company’s contracts guarantee minimum volume transactions from the customer. In these instances, if the customer’s total estimated transaction volume for the period is expected to be less than the contractual amount, the Company records revenues at the minimum guaranteed amount on a straight line based over the period covered by the minimum. Setup fees for transactional service arrangements are deferred until set up activities are completed and recognized on a straight‑line

basis over remaining expected customer relationship period. Revenues are presented net of discounts, which are volume level driven.

In accordance with Topic 606 Section 10-50-20, any credits due to customers, which are generally performance driven and based upon system availability or response times to incidents, are determined and accounted for in the period in which the services are provided. The Company recognizes revenues from support and maintenance performance obligations over the service delivery period.

The Company’s software licenses typically provide for a perpetual or term right to use the Company’s software. The Company has concluded that in most cases its software license is distinct as the customer can benefit from the software on its own. Software revenue is typically recognized when the software is delivered to the customer. Contracts that include software customization or specified upgrades may result in the combination of the customization services with the software license as one performance obligation. The Company does not have a history of returns, or refunds of is software licenses, however, in limited instances, the Company may constrain consideration to high-risk customers, until collection is resolved.

The Company’s professional services include software development and customization. The contracts generally include project deliverables specified by each customer. The performance obligations in the agreements are generally combined into one deliverable and generally result in the transfer of control over time. The underlying deliverable is owned and controlled by the customer and does not create an asset with an alternative use to us. The Company recognizes revenue on fixed fee contracts on the proportion of labor hours expended to the total hours expected to complete the contract performance obligation.

Most of the Company’s contracts with customers contain multiple performance obligations which generally include either 1) a perpetual software license with support and maintenance and sometimes a hosting agreement or 2) a term SaaS agreement, in many cases these are sold along with professional services. For these contracts, the Company accounts for individual goods and services separately if they are distinct performance obligations. This often requires significant judgment based upon knowledge of the products, the solution provided and the structure of the sales contract. In SaaS agreements, the Company provides a service to the customer which combines the software functionality, maintenance and hosting into a single performance obligation when the customer doesn’t have the ability to take possession of the underlying software license. The Company may also sell the same three goods and services in a contract, but there may be three performance obligations, where the customer has the right to take possession of the software license without significant penalty.

The transaction price is allocated to the separate performance obligations on a relative standalone selling price basis. The Company estimates standalone selling prices of software based on observable inputs of past transactions to similarly situated customers. When such observable data is not available for certain software licenses because there is a limited number of transactions or prices are highly variable, the Company will estimate the standalone selling price using the residual approach. Standalone selling prices of services are typically determined based on observable transactions when these services are sold on a standalone basis to similarly situated customers or estimated using a cost-plus margin approach.

Estimating the transaction price of variable consideration including the variable quantity subscription or transaction contracts in a multiple performance obligation arrangement requires significant judgment. The Company generally estimates this variable consideration at the most likely amount to which the Company expects to be entitled and in certain cases based on the expected value. The Company includes estimated amounts in the transaction price to the extent it is probable that a significant reversal of cumulative revenue recognized will not occur when the uncertainty associated with the variable consideration is resolved. The Company’s estimates of variable consideration and determination of whether to include estimated amounts in the transaction price are based largely on an assessment of the Company’s anticipated performance and all information (historical, current and forecasted) that is reasonably available. The Company reviews and update these estimates on a quarterly basis.

The Company’s typical performance obligations include the following:

Performance Obligation

When Performance Obligation is Typically Satisfied

When Payment is Typically Due

How Standalone Selling Price is Typically Estimated

Software License

Upon shipment or made available for download (point in time)

Within 90 days of delivery

Observable transactions or residual approach when prices are highly variable or uncertain

Software License with significant customization

Over the performance of the customization and installation of the software (over time)

Within 90 days of services
being performed

Residual approach

Hosting Services

As hosting services are provided (over time)

Within 90 days of services
being provided

Estimated using a cost-plus margin approach

Professional Services

Consulting

As work is performed (over time)

Within 90 days of services
being performed

Observable transactions

Customization

SaaS: Over the remaining term of the SaaS agreement

License: Over the performance of the customization and installation of the software (over time)

Within 90 days of services
being performed

Observable transactions

Transaction Services

As transaction is processed (over time)

Within 90 days of transaction

Observable transactions

Subscription Services

Customer Support

Ratably over the course of the support contract
(over time)

Within 90 days of the start of the contract period

Observable transactions

SaaS

Over the course of the SaaS service once the system is available for use
(over time)

Within 90 days of services
being performed

Estimated using a cost-plus margin approach

Deferred Revenue

Deferred revenues represent billings to customers for services in advance of the performance of services, with revenues recognized as the services are rendered, and also include the fair value of deferred revenues recorded as a result of acquisitions.

Service Level Standards

Pursuant to certain contracts, the Company is subject to service level standards and to corresponding penalties for failure to meet those standards. All performance-related penalties are reflected as a corresponding reduction of the Company’s revenues. These penalties, if applicable, are recorded in the month incurred and were insignificant for the years ended December 31, 2020, 2019 and 2018, respectively.

Cost of Revenues

Cost of services includes all direct materials, direct labor and those indirect costs related to revenues such as indirect labor, materials and supplies and facilities cost, exclusive of depreciation expense.

Research and Development

Software development costs are accounted for in accordance with either ASC 985-20, “Software - Costs of Software to be Sold, Leased or Marketed,” or ASC 350-40, “Internal-Use Software.” Costs associated with the planning and designing phase of software development are classified as research and development costs and are expensed as incurred. The amounts capitalized include external direct costs of services used in developing internal-use software, employee compensation and related expenses of personnel directly associated with the development activities. Once technological feasibility has been determined, a portion of the costs incurred in development, including coding, testing and quality assurance, are capitalized until available for general release to clients.

Amortization is calculated on a solution-by-solution basis and is recognized over the estimated economic life of the software, typically ranging two to three years. Amortization begins when the software is substantially completed for its intended use. Costs incurred during the preliminary and post-implementation stages are expensed as incurred. The amounts capitalized include external direct costs of services used in developing internal-use software, employee compensation and related expenses of personnel directly associated with the development activities. Software development costs are evaluated for recoverability whenever events or changes in circumstances indicate that the carrying value of the asset may not be recoverable. Unrecoverable costs are reviewed annually and recognized in the period they become unrecoverable, as needed, and are recorded in the Consolidated Statements of Operations as depreciation and amortization expense.

The unamortized software development costs and amortization expense were as follows:


	Year ended December 31,
	2020		2019		2018
Unamortized software development costs	$	28,512	$	22,240	$	17,490
Software development amortization expense	10,843		8,258		8,123

The Company recognized impairment charges to its capitalized software intangible assets, of $0.9 million, nil and $0.5 million for the years ended December 31, 2020, 2019 and 2018, respectively. The Company includes these impairments within the depreciation and amortization in its Consolidated Statements of Operations.

Concentration of Credit Risk

The Company’s financial instruments that are exposed to concentration of credit risk consist primarily of cash and cash equivalents and accounts receivable. The Company maintains its cash and cash equivalents at several major financial institutions. The Company believes that concentration of credit risk with respect to accounts receivable is limited because of the creditworthiness of its major customers.

The Company’s top five customers accounted for 68.0%, 69.2% and 69.0% of net revenues for the years ended December 31, 2020, 2019 and 2018, respectively. Contracts with these customers typically run for three to five years. Of these customers, Verizon accounted for more than 10% of the Company’s revenues in 2020, 2019, and 2018.

Cash and Cash Equivalents

The Company considers all highly liquid investments purchased with an original maturity of three months or less at the date of acquisition to be cash equivalents.

Accounts Receivable

Accounts receivable include current notes, amounts billed to customers, claims, and unbilled revenue, which consists of amounts recognized as sales but not yet billed. Substantially all amounts of unbilled receivables are expected to be billed and collected in the subsequent year. The Company had unbilled receivable balances of $3.4 million and $5.1 million as of December 31, 2020 and 2019, respectively.

Allowance for Credit Losses

The Company is exposed to credit losses primarily through sales of products and services. The Company’s expected loss allowance methodology for accounts receivable is developed using historical collection experience, current and future economic and market conditions and a review of the current status of customers' trade accounts receivables. Customers are pooled based on sharing specific risk factors, including geographic location. Due to the short-term nature of such receivables, the estimated accounts receivable that may not be collected is based on aging of the accounts receivable balances.

Customers are assessed for credit worthiness upfront through a credit review, which includes assessment based on our analysis of their financial statements when a credit rating is not available. The Company evaluates contract terms and conditions, country and political risk, and may require prepayment to mitigate risk of loss. Specific allowance amounts are established to record the appropriate provision for customers that have a higher probability of default. The Company monitors changes to the receivables balance on timely basis, and balances are written off as they are determined to be uncollectible after all collection efforts have been exhausted. Estimates of potential credit losses are used to determine the allowance. It is based on assessment of anticipated payment and all other historical, current and future information that is reasonably available.

Fair Value of Financial Instruments and Liabilities

The Company includes disclosures of fair value information about financial instruments and liabilities, whether or not recognized on the Consolidated Balance Sheets, for which it is practicable to estimate that value. Due to their short-term nature, the carrying amounts reported in the financial statements approximate the fair value for cash and cash equivalents, marketable securities, accounts receivable and accounts payable.

Property and Equipment

Property and equipment and leasehold improvements are stated at cost, net of accumulated depreciation. Depreciation is computed using the straight-line method over the estimated useful lives of the assets, which range from 3 to 5 years, or the lesser of the related initial term of the lease or useful life for leasehold improvements. Amortization of property and equipment recorded under a capital lease is included with depreciation expense. Expenditures for routine maintenance and repairs are charged against operations, while major replacements, improvements and additions are capitalized.

Noncontrolling Interests and Mandatorily Redeemable Financial Instruments

Noncontrolling interests (“NCI”) are evaluated by the Company and are shown as either a liability, temporary equity (shown between liabilities and equity) or as permanent equity depending on the nature of the redeemable features at amounts based on formulas specific to each entity. Generally, mandatorily redeemable NCIs are classified as liabilities and non-mandatorily redeemable NCIs are classified outside of stockholders’ equity in the Consolidated Balance Sheets as temporary equity under the caption, redeemable noncontrolling interests, and are measured at their redemption values at the end of each period. If the redemption value is greater than the carrying value, an adjustment is recorded in retained earnings to record the NCI at its redemption value. Redeemable NCIs that are mandatorily redeemable are classified as a liability in the Consolidated Balance Sheets under either other current liabilities or other long-term liabilities, depending on the remaining duration until settlement, and are measured at the amount of cash that would be paid if settlement occurred at the balance sheet date with any change from the prior period recognized as interest expense.

If the noncontrolling interest is not currently redeemable yet probable of becoming redeemable, the Company is required to either (1) accrete changes in the redemption value over the period from the date of issuance to the earliest redemption date of the instrument using an appropriate methodology, usually the interest method, or (2) recognize changes in the redemption value immediately as they occur and adjust the carrying value of the security to equal the redemption value at the end of each reporting period. The Company has elected to recognize changes in the redemption value immediately as they occur and adjust the carrying value of the noncontrolling interest to the greater of the estimated redemption value, which approximates fair value, at the end of each reporting period or the initial carrying amount.

Net income attributable to NCIs reflects the portion of the net income (loss) of consolidated entities applicable to the NCI stockholders in the accompanying Consolidated Statements of Operations. The net income attributable to NCI is classified in the Consolidated Statements of Operations as part of consolidated net income and deducted from total consolidated net income to arrive at the net income attributable to the Company.

Business Combinations

The Company accounts for business combinations in accordance with the acquisition method. The acquisition method of accounting requires that assets acquired, liabilities assumed and any noncontrolling interest in the acquiree (if any), be recorded

at their fair values on the date of a business acquisition. The Company’s consolidated financial statements and results of operations reflect an acquired business from the completion date of the transaction.

The judgments that the Company makes in determining the estimated fair value assigned to each class of assets acquired and liabilities assumed, as well as asset lives, can materially impact net income in periods following a business combination. The Company generally uses either the income, cost or market approach to aid in its conclusions of such fair values and asset lives. The income approach presumes that the value of an asset can be estimated by the net economic benefit to be received over the life of the asset, discounted to present value. The cost approach presumes that an investor would pay no more for an asset than its replacement or reproduction cost. The market approach estimates value based on what other participants in the market have paid for reasonably similar assets. Although each valuation approach is considered in valuing the assets acquired, the approach ultimately selected is based on the characteristics of the asset and the availability of information.

The Company records contingent consideration resulting from a business combination at its fair value on the acquisition date. Each reporting period thereafter, the Company revalues these obligations and records increases or decreases in their fair value as an adjustment to net change in contingent consideration obligation within the Consolidated Statements of Operations. Changes in the fair value of the contingent consideration obligation can result from updates in the achievement of financial or other operational targets and changes to the weighted probability of achieving those future targets. Significant judgment is employed in determining the appropriateness of these assumptions as of the acquisition date and for each subsequent period. Accordingly, any change in the assumptions described above, could have a material impact on the amount of the net change in contingent consideration obligation that the Company records in any given period.

Discontinued Operations

The Company generally classifies a disposal transaction as discontinued operation in the consolidated financial statements when it qualifies as a component of the Company, meets the held for sale criteria, is disposed of by sale, or is disposed of other than by sale and it represents a strategic shift that has a major effect on the Company’s operations and financial results. Insignificant and non-strategic shifting divestitures are not classified within discontinued operations.

Investments in Affiliates and Other Entities

In the normal course of business, Synchronoss enters into various types of investment arrangements, each having unique terms and conditions. These investments may include equity interests held by Synchronoss in business entities, including general or limited partnerships, contractual ventures, or other forms of equity participation. Synchronoss determines whether such investments involve a variable interest entity (“VIE”) based on the characteristics of the subject entity. If the entity is determined to be a VIE, then management determines if Synchronoss is the primary beneficiary of the entity and whether or not consolidation of the VIE is required. The primary beneficiary consolidating the VIE must normally have both (i) the power to direct the activities of a VIE that most significantly affect the VIE’s economic performance and (ii) the obligation to absorb losses of the VIE or the right to receive benefits from the VIE, in either case that could potentially be significant to the VIE. When Synchronoss is deemed to be the primary beneficiary, the VIE is consolidated and the other party’s equity interest in the VIE is accounted for as a noncontrolling interest.

The Company generally accounts for investments it makes in VIEs in which it has determined that it does not have a controlling financial interest but has significant influence over and holds at least a 20% ownership interest using the equity method. Any such investment not meeting the parameters to be accounted under the equity method would be accounted for using the cost method unless the investment had a readily determinable fair value, at which it would then be reported.

If an entity fails to meet the characteristics of a VIE, the Company then evaluates such entity under the voting model. Under the voting model, the Company consolidates the entity if they determine that they, directly or indirectly, have greater than 50% of the voting shares, and determine that other equity holders do not have substantive participating rights.

Goodwill

Goodwill represents the excess of the purchase price over the fair value of assets acquired, including other definite-lived intangible assets. Goodwill is reviewed for impairment annually in the fourth quarter or when an interim triggering event has

occurred indicating potential impairment. The Company has concluded that it has two operating segments and one reportable segment because the aggregation criteria and the quantitative threshold test was met. The Company tests for goodwill impairment on each of its reporting units, which is at the operating segment or one level below the operating segment.

During the Company’s qualitative assessment, the Company makes significant estimates, assumptions, and judgments, around the financial performance of the Company, changes in share price, and forecasts of earnings, working capital requirements, and cash flows. The Company considers each reporting unit's historical results and operating trends as well as any strategic difference from the Company’s historical results when determining these assumptions.

The Company can opt to perform a qualitative assessment to test a reporting unit’s goodwill for impairment or the Company can directly perform the quantitative impairment test. If the Company determines that the fair value of a reporting unit is more likely than not to be less than its carrying amount, a quantitative impairment test is performed.

Fair value estimates used in the quantitative impairment test are calculated using a combination of the income and market approaches. The income approach is based on the present value of future cash flows of each reporting unit, while the market approach is based on certain multiples of selected guideline public companies or selected guideline transactions. The approaches incorporate a number of market participant assumptions including future growth rates, discount rates, income tax rates and market activity in assessing fair value and are reporting unit specific. If the carrying amount exceeds the reporting unit's fair value, the Company recognizes an impairment charge for the amount by which the carrying amount exceeds the reporting unit's fair value.

The fair value measurement associated with the quantitative goodwill impairment test is based on significant inputs that are not observable in the market and thus represents a Level 3 measurement. Significant changes in the underlying assumptions used to value goodwill could significantly increase or decrease the fair value estimates used for impairment assessments.

In order to assess the reasonableness of the estimated fair value of the Company’s reporting units, the Company compares the aggregate reporting unit fair value to the Company’s market capitalization on an overall basis and calculates an implied control premium (the excess of the sum of the reporting units’ fair value over the Company’s market capitalization on an overall basis). The Company evaluates the control premium by comparing it to observable control premiums from recent comparable transactions. If the implied control premium is determined to not be reasonable in light of these recent transactions, the Company re-evaluates its reporting unit fair values, which may result in an adjustment to the discount rate and/or other assumptions.

This re-evaluation could result in a change to the estimated fair value for certain or all reporting units. If the fair value of a reporting unit exceeds the carrying amount of the net assets assigned to that reporting unit, goodwill is not impaired.

If the fair value of the reporting unit is less than its carrying amount, goodwill is impaired and the excess of the reporting unit’s carrying value over the fair value is recognized as an impairment loss.

The Company recorded a nil, nil and $9.1 million impairment charge on the Zentry joint venture for the years ended December 31, 2020, 2019 and 2018, respectively. For further details, see Note 9. Goodwill and Intangibles.

Impairment of Long-Lived Assets

A review of long-lived assets for impairment is performed when events or changes in circumstances indicate that the carrying value of such assets may not be recoverable. If an indication of impairment is present, the Company compares the estimated undiscounted future cash flows to be generated by the asset to the asset’s carrying amount. If the undiscounted future cash flows are less than the carrying amount of the asset, the Company records an impairment loss equal to the amount by which the asset’s carrying amount exceeds its fair value. The fair value is determined based on valuation techniques such as a comparison to fair values of similar assets or using a discounted cash flow analysis.

This fair value measurement is based on significant inputs that are not observable in the market and thus represents a Level 3 measurement. Significant changes in the underlying assumptions used to value long lived assets could significantly increase or decrease the fair value estimates used for impairment assessments.

Long lived assets that do not have indefinite lives are amortized/depreciated over their useful lives and reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of the asset may not be recoverable. The Company reevaluates the useful life determinations each year to determine whether events and circumstances warrant a revision to the remaining useful lives.

Leases

The Company adopted Accounting Standards Codification Topic 842, Leases (ASC 842) on January 1, 2019. ASC 842 applies to a number of arrangements to which the Company is party whereby the Company acts as a lessee.

Whenever the Company enters into a new arrangement, it must determine, at the inception date, whether the arrangement contains a lease. This determination generally depends on whether the arrangement conveys to the Company the right to control the use of an explicitly or implicitly identified fixed asset for a period of time in exchange for consideration. Control of an underlying asset is conveyed to the Company if the Company obtains the rights to direct the use of and to obtain substantially all of the economic benefits from using the underlying asset.

If a lease exists, the Company must then determine the separate lease and non-lease components of the arrangement. Each right to use an underlying asset conveyed by a lease arrangement should generally be considered a separate lease component if it both: (i) can benefit the Company without depending on other resources not readily available to the Company and (ii) does not significantly affect and is not significantly affected by other rights of use conveyed by the lease. Aspects of a lease arrangement that transfer other goods or services to the Company but do not meet the definition of lease components are considered non-lease components. The consideration owed by the Company pursuant to a lease arrangement is generally allocated to each lease and non-lease component for accounting purposes. However, the Company has elected to not separate lease and non-lease components. Each lease component is accounted for separately from other lease components, but together with the associated non-lease components.

For each lease, the Company must then determine:

•The lease term - The lease term is the period of the lease not cancellable by the Company, together with periods covered by: (i) renewal options the Company is reasonably certain to exercise or that are controlled by the lessor and (ii) termination options the Company is reasonably certain not to exercise.

•The present value of lease payments is calculated based on:

–Lease payments - Lease payments include certain fixed and variable payments, less lease incentives, together with amounts probable of being owed by the Company under residual value guarantees and, if reasonably certain of being paid, the cost of certain renewal options and early termination penalties set forth in the lease arrangement. Lease payments exclude consideration that is: (i) not related to the transfer of goods and services to the Company and (ii) allocated to the non-lease components in a lease arrangement, except for the classes of assets where the Company has elected to not separate lease and non-lease components.

–Discount rate - The discount rate must be determined based on information available to the Company upon the commencement of a lease. Lessees are required to use the rate implicit in the lease whenever such rate is readily available; however, as the implicit rate in the Company's leases is generally not readily determinable, the Company generally uses the hypothetical incremental borrowing rate it would have to pay to borrow an amount equal to the lease payments, on a collateralized basis, over a timeframe similar to the lease term.

•Lease classification - In making the determination of whether a lease is an operating lease or a finance lease, the Company considers the lease term in relation to the economic life of the leased asset, the present value of lease payments in relation to the fair value of the leased asset and certain other factors, including the lessee's and lessor's rights, obligations and economic incentives over the term of the lease.

Generally, upon the commencement of a lease, the Company will record a lease liability and a right-of-use (ROU) asset. However, the Company has elected, for certain classes of underlying assets with initial lease terms of twelve months or less (known as short-term leases), to not recognize a lease liability or ROU asset. Lease liabilities are initially recorded at lease commencement as the present value of future lease payments. ROU assets are initially recorded at lease commencement as the initial amount of the lease liability, together with the following, if applicable: (i) initial direct costs and (ii) lease payments made, net of lease incentives received, prior to lease commencement.

Over the lease term, the Company generally increases it lease liabilities using the effective interest method and decreases its lease liabilities for lease payments made. The Company generally amortizes its ROU assets over the shorter of the estimated useful life and the lease term and assesses its ROU assets for impairment, similar to other long-lived assets.

For finance leases, amortization expense and interest expense are recognized separately in the Consolidated Statements of Operations, with amortization expense generally recorded on a straight-line basis and interest expense recorded using the effective interest method. For operating leases, a single lease cost is generally recognized in the Consolidated Statements of Operations on a straight-line basis over the lease term. Lease costs for short-term leases not recognized in the Consolidated Balance Sheets are recognized in the Consolidated Statements of Operations and are expensed as incurred. Variable lease costs not initially included in the lease liability and ROU asset impairment charges are expensed as incurred.

Income Taxes

On December 22, 2017, the U.S. government enacted TCJA. The TCJA makes changes to the corporate tax rate, business-related deductions and taxation of foreign earnings, among others, that will generally be effective for taxable years beginning after December 31, 2017. While our accounting for the recorded impact of the TCJA is deemed to be complete as of December 31, 2020, these amounts are based on prevailing regulations and currently available information, and any additional guidance issued by the Internal Revenue Service (IRS) could impact our recorded amounts in future periods.

Since we conduct operations on a global basis, our effective tax rate has and will depend upon the geographic distribution of our pre-tax earnings among locations with varying tax rates. We account for the effects of income taxes that result from our activities during the current and preceding years. Under this method, deferred income tax liabilities and assets are based on the difference between the financial statement carrying amounts and the tax basis of assets and liabilities using enacted tax rates in effect in the years in which the differences are expected to reverse or be utilized. The realization of deferred tax assets is contingent upon the generation of future taxable income. A valuation allowance is recorded if it is “more likely than not” that a portion or all of a deferred tax asset will not be realized.

In evaluating our ability to recover our deferred tax assets within the jurisdiction from which they arise, we consider all available positive and negative evidence, including scheduled reversals of deferred tax liabilities, projected future taxable income, tax-planning strategies, and results of recent operations. In projecting future taxable income, we begin with historical results and incorporate assumptions including the amount of future state, federal and foreign pretax operating income, the reversal of temporary differences, and the implementation of feasible and prudent tax-planning strategies. These assumptions require significant judgment about the forecasts of future taxable income and are consistent with the plans and estimates we are using to manage the underlying businesses.

We recognize a tax benefit from an uncertain tax position only if it is more likely than not to be sustained upon examination based on the technical merits of the position. The amount of the accrual for which an exposure exists is measured by determining the amount that has a greater than 50 percent likelihood of being realized upon the settlement of the position. Components of the reserve are classified as current or a long-term liability in the Consolidated Balance Sheets based on when we expect each of the items to be settled. We record interest and penalties accrued in relation to uncertain tax benefits as a component of interest expense.

While we believe we have identified all reasonably identifiable exposures and that the reserve we have established for identifiable exposures is appropriate under the circumstances, it is possible that additional exposures exist and that exposures may be settled at amounts different than the amounts reserved. It is also possible that changes in facts and circumstances could cause us to either materially increase or reduce the carrying amount of our tax reserves. In general, tax returns for the year 2016 and thereafter are subject to future examination by tax authorities.

Our policy has been to leave our cumulative unremitted foreign earnings invested indefinitely outside the United States, and we intend to continue this policy. Although the transition tax in the TCJA has removed U.S. federal taxes on distributions to the U.S. on a go forward basis, the Company continues to assert permanent reinvestment of foreign earnings. Due to the timing and circumstances of repatriation of such earnings, if any, it is not practicable to determine the unrecognized deferred tax liability relating to such amounts.

Foreign Currency

The functional currency of non-U.S. entities is translated into U.S. dollars for balance sheet accounts using the month end rates in effect as of the balance sheet date and average exchange rate for revenue and expense accounts for each respective period. The translation adjustments are deferred as a separate component of stockholders’ equity within accumulated other comprehensive income.

Gains or losses resulting from transactions denominated in foreign currencies are included in other income or expense, within the Consolidated Statements of Operations and were as follows:


	Twelve Months Ended December 31,
	2020		2019		2018
Net gain (loss) on foreign currency translations	$	4,234	$	31	$	(478)

Comprehensive Income (Loss)

Reporting on comprehensive income requires components of other comprehensive income, including unrealized gains or losses on available-for-sale securities, to be included as part of total comprehensive income. Comprehensive income is comprised of net income, translation adjustments and unrealized gains and losses on available-for-sale securities. The components of comprehensive income are included in the Consolidated Statements of Comprehensive Income (Loss).

Basic and Diluted Net Income Attributable to Common Stockholders per Common Share

Basic EPS is computed based upon the weighted average number of common shares outstanding for the year, excluding amounts associated with restricted shares.

Diluted EPS is computed based upon the weighted average number of common shares outstanding for the year plus the potential dilutive effect of common stock equivalents using the treasury stock method and the average market price of the Company’s common stock for the year. The potential dilutive effect of common stock includes stock options, convertible debt and unvested restricted stock. The dilutive effects of stock options and restricted stock awards are based on the treasury stock method. The dilutive effect of the assumed conversion of convertible debt is determined using the if-converted method. The after-tax effect of interest expense related to the convertible securities is added back to net income, and the convertible debt is assumed to have been converted into common shares at the beginning of the period.

The Company includes participating securities (Redeemable Convertible Preferred Stock - Participation with Dividends on Common Stock that contain preferred dividend) in the computation of EPS pursuant to the two-class method. The two-class method of computing earnings per share is an allocation method that calculates earnings per share for common stock and participating securities. During periods of net loss, no effect is given to the participating securities because they do not share in the losses of the Company.

Stock-Based Compensation

As of December 31, 2020, the Company maintains eight stock-based compensation plans.

The Company utilizes the Black-Scholes pricing model to determine the fair value of stock options on the dates of grant. Restricted stock awards are measured based on the fair market values of the underlying stock on the dates of grant. The Company recognizes stock-based compensation over the requisite service period with an offsetting credit to additional paid-in capital.

For the Company’s performance restricted stock awards, the Company estimates the number of shares the recipient is to receive by applying a probability of achieving the performance goals. The actual number of shares the recipient receives is determined at the end of the performance period based on the results achieved versus goals based on the performance targets, such as revenues and earnings before interest, tax, depreciation and amortization (“EBITDA”) after certain adjustments. Once the number of awards is determined, the compensation cost is fixed and continues to be recognized using straight line recognition over the requisite service period for each vesting tranche.

Use of a valuation model requires management to make certain assumptions with respect to selected model inputs. Expected volatility was calculated based on historical information of the Company’s stock. The average expected life was determined using historical stock option exercise activity. The risk-free interest rate is based on U.S. Treasury zero-coupon issues with a remaining term equal to the expected life assumed at the date of grant. The Company has never declared or paid cash dividends on the common or preferred equity and does not anticipate paying any cash dividends in the foreseeable future. Forfeitures are accounted for as they occur.

Segment and Geographic Information

The Company’s chief operating decision‑maker is the Principal Executive Officer, who reviews financial information presented on a consolidated basis for purposes of making operating decisions. However, in assessing financial performance and allocating resources, the Company considers the markets in which it operates. The Company has determined that it currently operates in two business segments: (i) providing cloud solutions and software‑based activation for connected devices globally and (ii) enterprise solutions. Given the size of the Company’s enterprise segment, and the Company’s shift in focus toward the telecommunications, media and technology (“TMT”) market, the Company concluded that it has one reportable segment. Although the Company operates in North America, Europe and Asia‑Pacific a majority of the Company’s revenue and long-lived assets are in the U.S.

Revenues by geography are based on the billing addresses of the Company’s customers. The following tables set forth revenues and property and equipment, net by geographic area:


	Year Ended December 31,
	2020		2019		2018
Revenues:
Domestic	$	228,639	$	232,183	$	249,674
Foreign	63,031		76,566		76,165
Total	$	291,670	$	308,749	$	325,839


	Year Ended December 31,
	2020		2019
Property and equipment, net:
Domestic	$	7,282	$	19,278
Foreign	4,450		7,247
Total	$	11,732	$	26,525

Revenue

12 Months Ended

Dec. 31, 2020

Revenue from Contract with Customer [Abstract]

Revenue

Disaggregation of revenue

The Company disaggregates revenue from contracts with customers into the nature of the products and services and geographical regions. The Company’s geographic regions are the Americas, Europe, the Middle East and Africa (“EMEA”), and Asia Pacific (“APAC”). The majority of the Company’s revenue is from the Technology, Media and Telecom (collectively, “TMT”) sector.


	Twelve Months Ended December 31, 2020								Twelve Months Ended December 31, 2019
	Cloud		Digital		Messaging		Total		Cloud		Digital			Messaging		Total
Geography
Americas	$	155,287	$	45,893	$	27,459	$	228,639	$	155,076	$	46,765	*	$	30,342	$	232,183
APAC	—		4,502		31,310		35,812		—		3,658			45,403		49,061
EMEA	6,888		5,687		14,644		27,219		7,620		3,379			16,506		27,505
Total	$	162,175	$	56,082	$	73,413	$	291,670	$	162,696	$	53,802		$	92,251	$	308,749

Service Line
Professional Services	$	18,391	$	13,512	$	16,741	$	48,644	$	14,939	$	16,576		$	30,923	$	62,438
Transaction Services	5,651		7,396		—		13,047		5,606		6,690			—		12,296
Subscription Services	138,133		32,831		43,873		214,837		141,941		27,577		*	37,785		207,303
License	—		2,343		12,799		15,142		210		2,959			23,543		26,712
Total	$	162,175	$	56,082	$	73,413	$	291,670	$	162,696	$	53,802		$	92,251	$	308,749

________________________________

* In 2019, changes to the STIN business led the Company to conclude that its collection of certain STIN receivables is no longer probable. The Company has updated its collectability assessment in accordance with ASC 842 and concluded that a contingency reserve is required, which included a reduction of digital revenue in America in the amount $26.0 million. For further details, see 7. Investments in Affiliates and Related Transactions of the Notes to Consolidated Financial Statements of this Form 10-K.

Trade Accounts Receivable and Contract balances

The Company classifies its right to consideration in exchange for deliverables as either a receivable or a contract asset. A receivable is a right to consideration that is unconditional (i.e. only the passage of time is required before payment is due). For example, the Company recognizes a receivable for revenues related to its time and materials and transaction or volume-based contracts. The Company presents such receivables in Trade accounts receivable, net in its consolidated statements of financial position at their net estimated realizable value. The Company maintains an allowance for doubtful accounts to provide for the estimated amount of receivables that may not be collected. The allowance is based upon an assessment of customer creditworthiness, historical payment experience, the age of outstanding receivables and other applicable factors.

A contract asset is a right to consideration that is conditional upon factors other than the passage of time. For example, the Company would record a contract asset if its records revenue on a professional services engagement but are not entitled to bill until the Company achieves specified milestones. Contract asset balance at December 31, 2020 is $7.1 million.

Amounts collected in advance of services being provided are accounted for as contract liabilities, which are presented as deferred revenue on the accompanying balance sheet and are realized with the associated revenue recognized under the contract. Nearly all of the Company's contract liabilities balance is related to services revenue, primarily subscription services contracts.

The Company’s contract assets and liabilities are reported in a net position on a customer basis at the end of each reporting period.

Significant changes in the contract liabilities balance (current and noncurrent) during the period are as follows (in thousands):


	Contract Liabilities*
Balance - January 1, 2020	$	87,799
Revenue recognized in the period	(249,465)
Amounts billed but not recognized as revenue	207,280


Balance - December 31, 2020	$	45,614

________________________________

* Comprised of Deferred Revenue

Revenues recognized during the year ended December 31, 2020 for performance obligations satisfied or partially satisfied in previous periods were immaterial.

Contract acquisition costs

In connection with the adoption of Topic 606 and the related cost accounting guidance under Accounting Standards Codification (“ASC”) 340, the Company is required to capitalize certain contract acquisition costs consisting primarily of commissions and bonuses paid when contracts are signed. The Company adopted Topic 606 on January 1, 2018 and capitalized $0.7 million in contract acquisition costs related to contracts that were not completed. For contracts that have a duration of less than one year, the Company follows a Topic 606 practical expedient and expenses these costs over the estimated customer life, because it does not pay commissions upon renewals that are commensurate with the initial contract. During the year ended December 31, 2020, the amount of amortization was $0.2 million and there was no impairment loss in relation to costs capitalized.

Contract Fulfillment Costs

Under ASC 340-40, the Company evaluates whether or not it should capitalize the costs of fulfilling a contract. Such costs would be capitalized when they are not within the scope of other standards and: (1) are directly related to a contract; (2) generate or enhance resources that will be used to satisfy performance obligations; and (3) are expected to be recovered. As of December 31, 2020, the Company had $0.1 million of capitalized contract fulfillment costs.

Transaction price allocated to the remaining performance obligations

Topic 606 requires that the Company disclose the aggregate amount of transaction price that is allocated to performance obligations that have not yet been satisfied as of December 31, 2020. The Company has elected not to disclose transaction price allocated to remaining performance obligations for:

1.Contracts with an original duration of one year or less, including contracts that can be terminated for convenience without a substantive penalty;

2.Contracts for which the Company recognizes revenues based on the right to invoice for services performed;

3.Variable consideration allocated entirely to a wholly unsatisfied performance obligation or to a wholly unsatisfied promise to transfer a distinct good or service that forms part of a single performance obligation in accordance with Topic 606 Section 10-25-14(b), for which the criteria in Topic 606 Section 10-32-40 have been met. This applies to a limited number of situations where the Company is dependent upon data from a third party or where fees are highly variable.

Many of the Company’s performance obligations meet one or more of these exemptions. Specifically, the Company has excluded the following from the Company’s remaining performance obligations, all of which will be resolved in the period in which amounts are known:

•consideration for future transactions, above any contractual minimums

•consideration for success-based transactions contingent on third-party data

•credits for failure to meet future service level requirements

As of December 31, 2020, the aggregate amount of transaction price allocated to remaining performance obligations, other than those meeting the exclusion criteria above, was $280.4 million, of which approximately 70.19% is expected to be recognized as revenues within 2 years, and the remainder thereafter.

Estimates of revenue expected to be recognized in future periods also exclude unexercised customer options to purchase services that do not represent material rights to the customer. Customer options that do not represent a material right are only accounted for in accordance with Topic 606 when the customer exercises its option to purchase additional goods or services.

The entire disclosure of revenue from contract with customer to transfer good or service and to transfer nonfinancial asset. Includes, but is not limited to, disaggregation of revenue, credit loss recognized from contract with customer, judgment and change in judgment related to contract with customer, and asset recognized from cost incurred to obtain or fulfill contract with customer. Excludes insurance and lease contracts.

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 606
-URI http://asc.fasb.org/topic&trid=49130388

Reference 2: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 606
-SubTopic 10
-Section 50
-Paragraph 10
-URI http://asc.fasb.org/extlink&oid=121604090&loc=SL49130551-203045

Reference 3: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 606
-SubTopic 10
-Section 50
-Paragraph 13
-Subparagraph (b)(2)
-URI http://asc.fasb.org/extlink&oid=121604090&loc=SL49130556-203045

Reference 4: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 606
-SubTopic 10
-Section 50
-Paragraph 12
-Subparagraph (b)
-URI http://asc.fasb.org/extlink&oid=121604090&loc=SL49130554-203045

Reference 5: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 606
-SubTopic 10
-Section 50
-Paragraph 9
-URI http://asc.fasb.org/extlink&oid=121604090&loc=SL49130550-203045

Reference 6: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 606
-SubTopic 10
-Section 50
-Paragraph 12
-Subparagraph (e)
-URI http://asc.fasb.org/extlink&oid=121604090&loc=SL49130554-203045

Reference 7: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 606
-SubTopic 10
-Section 50
-Paragraph 12
-Subparagraph (a)
-URI http://asc.fasb.org/extlink&oid=121604090&loc=SL49130554-203045

Reference 8: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 606
-SubTopic 10
-Section 50
-Paragraph 12
-Subparagraph (d)
-URI http://asc.fasb.org/extlink&oid=121604090&loc=SL49130554-203045

Reference 9: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 606
-SubTopic 10
-Section 50
-Paragraph 15
-URI http://asc.fasb.org/extlink&oid=121604090&loc=SL49130558-203045

Reference 10: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 606
-SubTopic 10
-Section 50
-Paragraph 12
-Subparagraph (c)
-URI http://asc.fasb.org/extlink&oid=121604090&loc=SL49130554-203045

Allowance for Credit Losses

Acquisitions and Divestitures	12 Months Ended
Acquisitions and Divestitures	Dec. 31, 2020
Business Combinations [Abstract]
Acquisitions and Divestitures	Acquisitions and Divestitures 2018 Transactions Acquisition Honeybee In May 2018, the Company completed the acquisition of the honeybee software business (“honeybee”), a provider of digital solutions targeted at optimizing the customer experience from Dixons Carphone plc which offers a digital transformation platform that makes it easier for companies to design and launch omni-channel customer journeys. Consideration paid by the Company consisted of approximately $9.7 million in cash at the time of closing and deferred consideration of $8.7 million to be paid over the next three years. Customers of the honeybee platform, such as mobile operators and other communication service providers, can rapidly create and adapt digital sales processes for contact centers, retail stores, and online channels. This helps reduce complexity for the end-user as well as internal employees, while delivering a single customer experience at all touch-points and improved business outcomes such as reduced cost and increased revenue. The acquisition did not have a material impact on the Company’s Consolidated Statements of Operations. Acquisition-Related Costs Total acquisition-related costs recognized during the year ended December 31, 2020, 2019, and 2018 including transaction costs such as legal, accounting, valuation and other professional services, were nil, nil, $0.1 million, respectively, and are included in selling, general and administrative expense in the Consolidated Statements of Operations. Divestitures SNCR, LLC On November 16, 2015, the Company formed a venture with Goldman Sachs (“Goldman”), referred to as SNCR, LLC in order to develop and deploy the Synchronoss Secure Mobility Suite, which would include integration of Synchronoss Workspace platform with Goldman's internally developed mobile security intellectual property to help provide a safe, secure mobile device environment that also effectively supports bring your own device (“BYOD”). During the fourth quarter of 2017, the Company entered into a termination agreement with Goldman to terminate the venture, and provide a perpetual, irrevocable license of the venture’s intellectual property for use in Goldman’s back-office. As part of the agreement, the Company was relieved of any future obligations to support Goldman’s use of the software. The venture formally ended in the first quarter of 2018 resulting in the elimination of the Company’s associated noncontrolling interest balance and an increase to additional paid in capital balance of $12.8 million on the Company’s Consolidated Balance Sheet.

Allowance for Credit Losses

12 Months Ended

Dec. 31, 2020

Credit Loss [Abstract]

Effective January 1, 2020, the Company adopted ASU 2016-13, “Financial Instruments – Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments,” prospectively. ASU 2016-13 replaces the incurred loss impairment model with an expected credit loss impairment model for financial instruments, including trade receivables. The guidance requires entities to consider forward-looking information to estimate expected credit losses, resulting in earlier recognition of losses for receivables that are current or not yet due. Upon adoption, changes in the allowance were not material for the transition period starting January 1, 2020 through the year ended December 31, 2020.

The accounts receivable balance on the Company’s consolidated balance sheet as of December 31, 2020 was $47.8 million, net of $0.5 million of allowances. Changes in the allowance were not material for the year ended December 31, 2020. The following table provides a roll-forward of the allowance for credit losses that is deducted from the amortized cost basis of accounts receivable to present the net amount expected to be collected (amounts in thousands):


Balance at December 31, 2019	$	1,864
Adjustment due to adoption of ASU 2016-13	751
Balance at January 1, 2020	2,615
Current period change for expected credit losses	(2,072)
Balance at December 31, 2020	$	543

In connection with the PIK note referenced in Note 7. Investments in Affiliates and Related Transactions , the company recorded a CECL adjustment of $1.4 million which offset the current year accretion of the interest of $1.4 million.

Fair Value Measurements

12 Months Ended

Dec. 31, 2020

Fair Value Disclosures [Abstract]

Fair Value Measurements

In accordance with accounting principles generally accepted in the United States, fair value is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. A three-level hierarchy prioritizes the inputs used to measure fair value as follows:

•Level 1 - Observable inputs - quoted prices in active markets for identical assets and liabilities;

•Level 2 - Observable inputs other than the quoted prices in active markets for identical assets and liabilities includes quoted prices for similar instruments, quoted prices for identical or similar instruments in inactive markets, and amounts derived from valuation models where all significant inputs are observable in active markets; and

•Level 3 - Unobservable inputs - includes amounts derived from valuation models where one or more significant inputs are unobservable and require the Company to develop relevant assumptions.

The following is a summary of assets, liabilities and redeemable noncontrolling interests and their related classifications under the fair value hierarchy:


	December 31, 2020
	Total		(Level 1)		(Level 2)		(Level 3)
Assets
Cash, cash equivalents and restricted cash (1)	$	33,671	$	33,671	$	—	$	—
Marketable securities-short term (2)	—		—		—		—
Marketable securities-long term (2)	—		—		—		—

Total assets	$	33,671	$	33,671	$	—	$	—
Liabilities

Total liabilities	$	—	$	—	$	—	$	—
Temporary equity
Redeemable noncontrolling interests (3)	$	12,500	$	—	$	—	$	12,500
Total temporary equity	$	12,500	$	—	$	—	$	12,500


	December 31, 2019
	Total		(Level 1)		(Level 2)		(Level 3)
Assets
Cash, cash equivalents and restricted cash (1)	$	39,001	$	39,001	$	—	$	—
Marketable securities-short term (2)	11		—		11		—
Marketable securities-long term (2)	—		—		—		—
Total assets	$	39,012	$	39,001	$	11	$	—
Liabilities


Total liabilities	$	—	$	—	$	—	$	—
Temporary Equity
Redeemable noncontrolling interests (3)	$	12,500	$	—	$	—	$	12,500
Total temporary equity	$	12,500	$	—	$	—	$	12,500

________________________________

(1)Cash equivalents primarily included money market funds.

(2)Marketable securities are comprised of municipal bonds, certificates of deposit, corporate bonds, treasury bonds, and mutual funds.

(3)Put arrangements held by the noncontrolling interests in certain of the Company’s joint ventures.

Marketable Securities

The Company utilizes the market approach to measure fair value for its financial assets. The market approach uses prices and other relevant information generated by market transactions involving identical or comparable assets. The Company’s marketable securities investments classified as Level 2 primarily utilize broker quotes in a non-active market for valuation of these securities. No transfers of assets between Level 1, Level 2 and Level 3 of the fair value measurement hierarchy occurred during the year ended December 31, 2020.

For marketable debt securities, unrealized gains and losses are reported as a component of accumulated other comprehensive income in stockholders’ equity. The cost of securities sold is based on the specific identification method. The Company evaluates investments with unrealized losses to determine if the losses are other than temporary. There were no unrealized losses as of December 31, 2020 and the Company has determined that the gross unrealized losses were temporary as of December 31, 2019. In making this determination, the Company considered the financial condition, credit ratings and near-term prospects of the issuers, the underlying collateral of the investments, and the magnitude of the losses as compared to the cost and the length of time the investments have been in an unrealized loss position.

The marketable equity securities are mutual funds measured at fair value and classified within Level 2 in the fair value hierarchy. Unrealized gains and losses related to the Company’s marketable equity securities were recognized in other income (expense), net.

The estimated fair value of investments in marketable debt securities were immaterial at December 31, 2020 and 2019, respectively.

At December 31, 2020 and December 31, 2019, the aggregate related fair value of investment with unrealized losses was approximately nil and nil respectively.

At December 31, 2020, the estimated fair value of investments in marketable equity securities, were as follows:


Balance at December 31, 2019	$	11
Mutual funds purchases	—
Mutual funds sales	(11)
Realized gains (losses)	—
Balance at December 31, 2020	$	—

Redeemable Noncontrolling Interests

The redeemable noncontrolling interests recorded at fair value are put arrangements held by the noncontrolling interests in certain of the Company’s joint ventures. The Company recognizes changes in the redemption value immediately as they occur and adjusts the carrying value of the noncontrolling interest to the greater of the estimated redemption value, which approximates fair value, at the end of each reporting period or the initial carrying amount.

The fair value of the redeemable noncontrolling interests was estimated by applying an income approach using a discounted cash flow analysis. This fair value measurement is based on significant inputs that are not observable in the market and thus represents a Level 3 measurement. Significant changes in the underlying assumptions used to value the redeemable noncontrolling interests could significantly increase or decrease the fair value estimates recorded in the Consolidated Balance Sheets.

The changes in fair value of the Company’s Level 3 redeemable noncontrolling interests during the year ended December 31, 2020 were as follows:


Balance at December 31, 2019	$	12,500
Fair value adjustment	(344)
Net income attributable to redeemable noncontrolling interests	344
Balance at December 31, 2020	$	12,500

The entire disclosure for the fair value of financial instruments (as defined), including financial assets and financial liabilities (collectively, as defined), and the measurements of those instruments as well as disclosures related to the fair value of non-financial assets and liabilities. Such disclosures about the financial instruments, assets, and liabilities would include: (1) the fair value of the required items together with their carrying amounts (as appropriate); (2) for items for which it is not practicable to estimate fair value, disclosure would include: (a) information pertinent to estimating fair value (including, carrying amount, effective interest rate, and maturity, and (b) the reasons why it is not practicable to estimate fair value; (3) significant concentrations of credit risk including: (a) information about the activity, region, or economic characteristics identifying a concentration, (b) the maximum amount of loss the entity is exposed to based on the gross fair value of the related item, (c) policy for requiring collateral or other security and information as to accessing such collateral or security, and (d) the nature and brief description of such collateral or security; (4) quantitative information about market risks and how such risks are managed; (5) for items measured on both a recurring and nonrecurring basis information regarding the inputs used to develop the fair value measurement; and (6) for items presented in the financial statement for which fair value measurement is elected: (a) information necessary to understand the reasons for the election, (b) discussion of the effect of fair value changes on earnings, (c) a description of [similar groups] items for which the election is made and the relation thereof to the balance sheet, the aggregate carrying value of items included in the balance sheet that are not eligible for the election; (7) all other required (as defined) and desired information.

Property, Plant and Equipment [Abstract]

Property and Equipment

12 Months Ended

Dec. 31, 2020

Property and Equipment

8. Property and Equipment

Property and equipment consist of the following:


	December 31,
	2020		2019
Computer hardware	$	184,145	$	214,880
Computer software	52,135		64,509

Furniture and fixtures	8,951		9,546

Leasehold improvements	23,389		25,768
	268,620		314,703
Less: Accumulated depreciation	(256,888)		(288,178)
Total	$	11,732	$	26,525

Depreciation expense was approximately $15.6 million, $43.5 million and $55.8 million for 2020, 2019, and 2018, respectively. Amortization of property and equipment recorded under capital leases are included in depreciation expense.

Investments in Affiliates and Related Transactions	12 Months Ended
Investments in Affiliates and Related Transactions	Dec. 31, 2020
Equity Method Investments and Joint Ventures [Abstract]
Investments in Affiliates and Related Transactions	Investments in Affiliates and Related Transactions Sequential Technology International, LLC In connection with the divestiture of the exception handling business of the Company in 2017, Synchronoss entered into a three-year Cloud Telephony and Support services agreement (“CTS Agreement”) to grant Sequential Technology International, LLC (“STIN”) access to certain Synchronoss software and private branch exchange systems to facilitate exception handling operations required to support STIN customers. The CTS agreement expired in the first quarter of 2020. At the time of the expiration, the Company entered into an Asset Purchase Agreement with STIN. As part of the agreement, the Company received $1.6 million in exchange for certain hardware and system assets for the cloud telephony and remaining support service business. During the second quarter of 2020, the Company entered into an agreement with STIN and AP Capital Holdings II, LLC (“APC”) to divest its remaining equity interest in STIN as well as settle its paid-in-kind purchase money note (“PIK note”) and certain amounts due as of December 31, 2019 in consideration for a $9.0 million secured promissory note (the “Note”), which includes contingent consideration of up to $16.0 million. The Note has an 8% interest rate and a 3-year stated term. As part of the arrangement, APC acquired a majority stake of STIN. Additionally, in the event of a Sale of STIN by APC and STIN at a future date, the Company shall receive 5% of such sale proceeds, after reducing the sale proceeds by any outstanding amounts of the above Note, including any earned contingent consideration. The Company determined the fair value of the Note as of the transaction date to be approximately $4.8 million. The Company determined the fair value of the Note using a discounted cash flow analysis, which discounts the expected future cash flows of the asset to determine its fair value. The fair value measurement is based on significant inputs not observable in the market and thus represents a Level 3 measurement. The Note has been reflected in Loan Receivable on the Consolidated balance sheet. No gain or loss was recognized as a result of the transaction. As of December 31, 2020, the Company reassessed the fair value of the note and there were no material changes. For the year ended December 31, 2020 and 2019, the Company recognized nil and $(6.9) million, respectively, in revenue related to Cloud Telephony and Support services, and nil and nil, respectively, in revenue related to all other services. In 2019, changes to the STIN business led the Company to conclude that its collection of certain STIN receivables was no longer probable. In accordance with ASC 842, the portion of revenue that is no longer deemed collectible is reversed in the current period against revenue. Accordingly, the Company determined a contingency reserve was required, which included a reduction of revenue in the amount $26.0 million in the third quarter of 2019. The impacts of this change are reflected in the STIN affiliate revenue and accounts receivable. The STIN affiliate accounts receivable balances in the Consolidated Balance Sheet as of December 31, 2020 and December 31, 2019, were nil and $8.1 million, respectively. These amounts principally included revenues generated from the Cloud and Telephony Support Services agreement and pass-through of vendor expenses incurred during the transition and assignment of vendor contracts.

Goodwill and Intangibles

12 Months Ended

Dec. 31, 2020

Goodwill and Intangible Assets Disclosure [Abstract]

Goodwill and Intangibles

Goodwill

The Company records goodwill which represents the excess of the purchase price over the fair value of assets acquired, including other definite-lived intangible assets. Goodwill is reviewed annually for impairment or upon the occurrence of events or changes in circumstances that would more likely than not reduce the fair value of the reporting unit below its carrying amount.

The following table shows the adjustments to goodwill during 2020 and 2019:


Balance at December 31, 2018	$	224,899




Translation adjustments	(1,930)
Balance at December 31, 2019	$	222,969




Translation adjustments	9,802
Balance at December 31, 2020	$	232,771

When performing its annual impairment test, the Company compares the fair value of each reporting unit to its carrying amount with the fair values derived from the market approach the income approach. Under the market approach, the Company estimates fair value based on market multiples of revenue and earnings derived from comparable publicly-traded companies with similar operating and investment characteristics as the reporting unit. The Company weights the fair value derived from the market approach depending on the level of comparability of these publicly-traded companies to the reporting unit. When market comparables are not meaningful or not available, the Company estimates the fair value of a reporting unit using only the income approach. Under the income approach, the Company estimates the fair value of a reporting unit based on the present value of estimated future cash flows. The Company bases cash flow projections on management’s estimates of revenue growth rates and operating margins, taking into consideration industry and market conditions. The Company bases the discount rate on the weighted-average cost of capital adjusted for the relevant risk associated with business-specific characteristics and the uncertainty related to the reporting unit’s ability to execute on the projected cash flows.

overall basis). The Company evaluates the control premium by comparing it to observable control premiums from recent comparable transactions. If the implied control premium is determined to not be reasonable in light of these recent transactions, the Company re-evaluates its reporting unit fair values, which may result in an adjustment to the discount rate and/or other assumptions. This re-evaluation could result in a change to the estimated fair value for certain or all reporting units. If the fair value of a reporting unit exceeds the carrying amount of the net assets assigned to that reporting unit, goodwill is not impaired.

For the years ended December 31, 2020, 2019, and 2018 the Company recognized goodwill impairment charges of nil, nil, and $9.1 million, respectively. The Company recorded a $9.1 million impairment charge on the Zentry joint venture in 2018 as a result of various business changes to Zentry, which ultimately led the Company to sunset certain Zentry product offerings. The Company evaluated the impact of these business changes and determined that the future cash flows generated by the assets were not sufficient to support its recoverability and accordingly, the Company recognized an impairment charge for Zentry’s outstanding goodwill.

Other Intangible Assets

The Company’s intangible assets with definite lives consist primarily of technology, capitalized software, trade names, and customer lists and relationships. These intangible assets are being amortized on the straight-line method over the estimated useful lives of the assets. Amortization expense related to intangible assets for the years ended December 31, 2020, 2019 and 2018 was $27.0 million, $33.5 million and $41.3 million, respectively.

The Company recognized impairment charges to its intangible assets of $0.9 million, nil and $11.0 million for the years ended December 31, 2020, 2019 and 2018 respectively. The Company includes these impairments within depreciation and amortization in its Consolidated Statements of Operations. The 2018 impairment charge was incurred to the outstanding Zentry intangible assets for the same reasons discussed above.

The Company’s intangible assets consist of the following:


	December 31, 2020
	Cost		Accumulated Amortization		Net
Technology	$	105,642	$	(94,867)	$	10,775
Customer lists and relationships	131,500		(101,468)		30,032
Capitalized software and patents	63,268		(34,482)		28,786
Trade name	2,477		(2,477)		—
Total	$	302,887	$	(233,294)	$	69,593


	December 31, 2019
	Cost		Accumulated Amortization		Net
Technology	$	99,832	$	(83,608)	$	16,224
Customer lists and relationships	125,308		(86,555)		38,753
Capitalized software and patents	46,222		(23,586)		22,636
Trade name	2,450		(2,450)		—
Total	$	273,812	$	(196,199)	$	77,613

Estimated future amortization expense of its intangible assets for the next five years is as follows:


Year ending December 31,
2021	$	23,348
2022	18,474
2023	8,858
2024	5,288
2025	4,798
Thereafter	1,236
Total *	$	62,002

____________________________

* As of December 31, 2020, the Company had $7.6 million of capitalized software costs that are currently in the development stage. Amortization of these costs will begin once the software projects are complete and ready for their intended use.

Accrued Expenses

12 Months Ended

Dec. 31, 2020

Payables and Accruals [Abstract]

Accrued Expenses

Accrued expenses consist of the following:


	December 31,
	2020		2019
Accrued compensation and benefits	$	28,172	$	26,507
Accrued professional service fees	5,344		7,248
Accrued telecommunications and hosting	4,570		2,493
Accrued income taxes payable	3,227		4,063
Accrued preferred dividend	9,078		7,873
Accrued other	18,935		17,803
Total	$	69,326	$	65,987

Leases

12 Months Ended

Dec. 31, 2020

Leases [Abstract]

Leases

The Company has entered into contracts with third parties to lease a variety of assets, including certain real estate, equipment, automobiles and other assets. The Company’s leases frequently allow for lease payments that could vary based on factors such as inflation or the degree of utilization of the underlying asset. For example, certain of the Company’s real estate leases could require us to make payments that vary based on common area maintenance charges, insurance and other charges. The Company’s lease agreements do not contain any material residual value guarantees or material restrictive covenants.

The Company is party to certain sublease arrangements, primarily related to the Company’s real estate leases, where it acts as the lessee and intermediate lessor. The Company does not have material sublease arrangements.

The following table presents information about the Company's ROU assets and lease liabilities at December 31, 2020 (in thousands):



ROU assets:
Non-current operating lease ROU assets	$	34,538



Operating lease liabilities:
Current operating lease liabilities*	$	10,078
Non-current operating lease liabilities	44,126
Total operating lease liabilities	$	54,204

________________________________

* Amounts are included in Accrued Expenses on Consolidated Balance Sheets.

The following table presents information about lease expense and sublease income for the year ended December 31, 2020 (in thousands):


Operating lease cost*	$	11,994
Other lease costs and income:
Variable lease costs* (1)	6,487
Sublease income*	(3,888)

Total net lease cost	$	14,593

________________________________

* Amounts are included in Cost of revenues, Selling, general and administrative and/or Research and development based on the function that the underlying leased asset supports which are reflected in the Consolidated Statements of Operations.

(1) As part of the Company’s in year cost savings initiatives, the Company closed certain office spaces and terminated various lease agreements. These actions resulted in a $5.4 million ROU asset impairment charge, which was determined by the present value of the forecasted future cash flows for the remaining lease term.

The following table provides the undiscounted amount of future cash flows included in the Company’s lease liabilities at December 31, 2020 for each of the five years subsequent to December 31, 2020 and thereafter, as well as a reconciliation of such undiscounted cash flows to the Company’s lease liabilities at December 31, 2020 (in thousands):


	Operating Leases
2021	$	13,766
2022	11,220
2023	8,652
2024	8,401
2025	8,275
Thereafter	18,686
Total future lease payments	69,000
Less: amount representing interest	(14,796)
Present value of future lease payments (lease liability)	$	54,204

The following table provides the weighted-average remaining lease term and weighted-average discount rates for the Company’s leases as of December 31, 2020:


Operating Leases:
Weighted-average remaining lease term (years), weighted based on lease liability balances	6.36
Weighted-average discount rate (percentages), weighted based on the remaining balance of lease payments	7.5	%

The following table provides certain cash flow and supplemental noncash information related to the Company’s lease liabilities for the year ended December 31, 2020 (in thousands):


Operating Leases:
Cash paid for amounts included in the measurement of lease liabilities	$	13,181
Lease liabilities arising from obtaining right-of-use assets	1,739

Debt

12 Months Ended

Dec. 31, 2020

Debt Disclosure [Abstract]

Debt

2019 Revolving Credit Facility

On October 4, 2019, the Company entered into a Credit Agreement with Citizens Bank, N.A., for a $10.0 million Revolving Credit Facility. Borrowings under the Revolving Credit Facility bear interest at a rate equal to, at the Company’s option, either (1) the arithmetic average of the LIBOR rate determined by reference to the costs of funds for U.S. dollar deposits for the interest period (one, three or six months (or 12 months if agreed to by all applicable Lenders)) as selected by the Company relevant to such borrowing plus the applicable margin, or (2) a base rate determined by reference to the greatest of the federal funds rate plus 0.50%, the prime commercial lending rate as determined by the Agent, and the daily LIBOR rate plus 1.00%, in each case plus an applicable margin and subject to a floor of 0.00%. In addition, on a quarterly basis, the Company is required to pay each lender under the Revolving Credit Facility a 0.2% commitment fee in respect of commitments under the Revolving Credit Facility, which may be subject to adjustment based on the Company’s total leverage ratio. The outstanding balance under the Revolving Credit Facility as of December 31, 2020 is $10.0 million.

Convertible Senior Notes

On August 12, 2014, the Company issued $230.0 million aggregate principal amount of its 0.75% Convertible Senior Notes due in 2019 (the “2019 Notes”). The 2019 Notes were paid at maturity on August 15, 2019. The 2019 Notes bore an interest rate of 0.75% per annum payable semi-annually in arrears on February 15 and August 15 of each year. The Company accounted for the $230.0 million face value of the debt as a liability and capitalized approximately $7.1 million of financing fees, related to the issuance.

During the years ended December 31, 2020, 2019 and 2018, interest expense was $0.2 million, $0.4 million, and $1.6 million respectively.

Interest expense

The following table summarizes the Company’s interest expense:


	Twelve Months Ended December 31,
		2020		2019		2018
Convertible Senior Notes
Amortization of debt issuance costs		$	—	$	285	1,294
Interest on borrowings		—		363		1,578
Additional interest on default		—		—		191
2019 Revolving Credit Facility
Amortization of debt issuance costs		52		8		—
Commitment fee		4		5		—
Interest on borrowings		202		3		—
Capital leases		—		—		964
Other*		218		691		884
Total		$	476	$	1,355	$	4,911

________________________________

* Mainly finance leases’ related interest expense.

Accumulated Other Comprehensive (Loss) / Income

12 Months Ended

Dec. 31, 2020

Accumulated Other Comprehensive Income (Loss), Net of Tax [Abstract]

Accumulated Other Comprehensive (Loss) / Income

The changes in accumulated other comprehensive (loss) income during the years ended December 31, were as follows:


	Balance at December 31, 2019		Other comprehensive (loss) income		Tax effect		Balance at December 31, 2020
Foreign currency	$	(28,204)	$	2,128			$	(26,076)
Unrealized loss on intra-entity foreign currency transactions	(4,306)		3,130		(961)		(2,137)
Unrealized holding gains (losses) on marketable debt securities	(751)		751		—		—
Total	$	(33,261)	$	6,009	$	(961)	$	(28,213)


	Balance at December 31, 2018		Other comprehensive (loss) income		Tax effect		Balance at December 31, 2019
Foreign currency	$	(26,436)	$	(1,768)	$	—	$	(28,204)
Unrealized income (loss) on intra-entity foreign currency transactions	(3,906)		(579)		179		(4,306)
Unrealized holding gains (losses) on marketable debt securities	(41)		(710)		—		(751)
Total	$	(30,383)	$	(3,057)	$	179	$	(33,261)


	Balance at December 31, 2017		Other comprehensive (loss) income		Tax effect		Balance at December 31, 2018
Foreign currency	$	(20,284)	$	(6,152)	$	—	$	(26,436)
Unrealized (loss) income on intra-entity foreign currency transactions	(3,085)		(1,263)		442		(3,906)
Unrealized holding gains (losses) on marketable debt securities	(4)		(37)		—		(41)
Total	$	(23,373)	$	(7,452)	$	442	$	(30,383)

Capital Structure

12 Months Ended

Dec. 31, 2020

Stockholders' Equity Note [Abstract]

Capital Structure

As of December 31, 2020, the Company’s authorized capital stock was 110 million shares of stock with a par value of $0.0001, of which 100 million shares were designated as common stock and 10 million shares were designated as preferred stock. There were no significant changes to Company’s authorized capital stock and preferred stock during the year ended December 31, 2020.

On August 19, 2020, the Company filed a universal shelf registration statement with the SEC for the issuance of common stock, preferred stock, debt securities, guarantees of debt securities, warrants and units up to an aggregate amount of $250.0 million (“the 2020 Shelf Registration Statement”). On August 28, 2020, the 2020 Shelf Registration Statement was declared effective by the SEC.

Common Stock

Each holder of common stock is entitled to vote on all matters and is entitled to one vote for each share held. Dividends on common stock will be paid when, and if, declared by the Company’s Board of Directors. No dividends have ever been declared or paid by the Company.

Treasury Stock

On February 4, 2016, the Company announced that the Board of Directors approved a share repurchase program under which the Company may repurchase up to $100.0 million of its outstanding common stock for 12 to 18 months following the announcement. In 2016, the Company repurchased approximately 1.3 million shares of the Company’s common stock under this program for an aggregate repurchase price of $40.0 million. There were no share repurchases subsequent to 2016. In 2018, in connection with execution of the Share Purchase Agreement, the Company received approximately 6.0 million shares of Synchronoss common stock, which have been recorded as Treasury shares as of December 31, 2020. Additionally, in 2018 the Company retired 3.9 million shares of Common Stock that were previously repurchased in prior years. Any related additional paid in capital and par values were removed from the Common Stock numbers.

Preferred Stock

The Board of Directors is authorized to issue preferred shares and has the discretion to determine the rights, preferences, privileges and restrictions, including voting rights, dividend rights, conversion rights, redemption privileges and liquidation preferences of preferred stock.

In accordance with the terms of the Share Purchase Agreement dated as of October 17, 2017 (the “PIPE Purchase Agreement”), with Silver Private Holdings I, LLC, an affiliate of Siris (“Silver”), on February 15, 2018, the Company issued to Silver 185,000 shares of its newly issued Series A Convertible Participating Perpetual Preferred Stock (the “Series A Preferred Stock”), par value $0.0001 per share, with an initial liquidation preference of $1,000 per share, in exchange for $97.7 million in cash and the transfer from Silver to the Company of the 5,994,667 shares of the Company’s common stock held by Silver (the “Preferred Transaction”).

As of December 31, 2020, there were 250,432 shares of Series A Preferred Stock outstanding, including the initial issuance of 185,000 shares of Series A Preferred Stock and the issuance of 65,432 shares of Series A Preferred Stock as dividends.

In accordance with the terms of the PIPE Purchase Agreement with Silver on February 15, 2018, Silver exercised its option to complete the Preferred Transaction. In connection with the issuance of the Series A Preferred Stock, the Company (i) filed the certificate of designations to its certificate of incorporation to establish the rights, preferences, privileges, qualifications, restrictions and limitations of the Series A Preferred Stock (the “Series A Certificate”) and (ii) entered into the Investor Rights Agreement setting forth certain registration, governance and preemptive rights of Silver with respect to Synchronoss. Pursuant to the PIPE Purchase Agreement, at the closing, the Company paid to Siris $5.0 million as a reimbursement of Silver’s reasonable costs and expenses incurred in connection with the Preferred Transaction. In connection with execution of the Preferred Transaction, Silver delivered 5,994,667 shares of Synchronoss common stock, which have been recorded as Treasury shares as of December 31, 2020.

Certificate of Designation of the Series A Preferred Stock

The rights, preferences, privileges, qualifications, restrictions and limitations of the shares of Series A Preferred Stock are set forth in the Series A Certificate. Under the Series A Certificate, the holders of the Series A Preferred Stock are entitled to receive, on each share of Series A Preferred Stock on a quarterly basis, an amount equal to the dividend rate of 14.5% divided by four and multiplied by the then-applicable Liquidation Preference (as defined in the Series A Certificate) per share of Series A Preferred Stock (collectively, the “Preferred Dividends”). The Preferred Dividends are due on January 1, April 1, July 1 and October 1 of each year (each, a “Series A Dividend Payment Date”). The Company may choose to pay the Preferred Dividends in cash or in additional shares of Series A Preferred Stock. In the event the Company does not declare and pay a dividend in-kind or in cash on any Series A Dividend Payment Date, the unpaid amount of the Preferred Dividend will be added to the Liquidation Preference. In addition, the Series A Preferred Stock participates in dividends declared and paid on shares of the Company’s common stock.

Each share of Series A Preferred Stock is convertible, at the option of the holder, into the number of shares of common stock equal to the “Conversion Price” (as that term is defined in the Series A Certificate) multiplied by the then applicable “Conversion Rate” (as that term is defined in the Series A Certificate). Each share of Series A Preferred Stock is initially convertible into 55.5556 shares of common stock, representing an initial “conversion price” of approximately $18.00 per share of common stock. The Conversion Rate is subject to equitable proportionate adjustment in the event of stock splits, recapitalizations and other events set forth in the Series A Certificate.

On and after the fifth anniversary of February 15, 2018, holders of shares of Series A Preferred Stock have the right to cause the Company to redeem each share of Series A Preferred Stock for cash in an amount equal to the sum of the current liquidation preference and any accrued dividends. Each share of Series A Preferred Stock is also redeemable at the option of the holder upon the occurrence of a “Fundamental Change” (as that term is defined in the Series A Certificate) at a specified premium (“Liquidation Value”). In addition, the Company is also permitted to redeem all outstanding shares of the Series A Preferred Stock at any time (i) within the first 30 months of the date of issuance for the sum of the then-applicable Liquidation Preference, accrued but unpaid dividends and a make whole amount (known as “Redemption Value”) and (ii) following the 30-month anniversary of the date of issuance for the sum of the then-applicable Liquidation Preference and the accrued but unpaid dividends. As of December 31, 2020, the Liquidation Value and Redemption Value of the Preferred Shares was $243.1 million.

The holders of a majority of the Series A Preferred Stock, voting separately as a class, are entitled at each of the Company’s annual meetings of stockholders or at any special meeting called for the purpose of electing directors (or by written consent signed by the holders of a majority of the then-outstanding shares of Series A Preferred Stock in lieu of such a meeting): (i) to nominate and elect two members of the Company’s Board of Directors for so long as the Preferred Percentage (as defined in the Series A Certificate) is equal to or greater than 10%; and (ii) to nominate and elect one member of the Company’s Board of Directors for so long as the Preferred Percentage is equal to or greater than 5% but less than 10%.

For so long as the holders of shares of Series A Preferred Stock have the right to nominate at least one director, the Company is required to obtain the prior approval of Silver prior to taking certain actions, including: (i) certain dividends, repayments and redemptions; (ii) any amendment to the Company’s certificate of incorporation that adversely effects the rights, preferences, privileges or voting powers of the Series A Preferred Stock; (iii) issuances of stock ranking senior or equivalent to shares of Series A Preferred Stock (including additional shares of Series A Preferred Stock) in the priority of payment of dividends or in the distribution of assets upon any liquidation, dissolution or winding up of the Company; (iv) changes in the size of the Company’s Board of Directors; (v) any amendment, alteration, modification or repeal of the charter of the Company’s Nominating and Corporate Governance Committee of the Board of Directors and related documents; and (vi) any change in the Company’s principal business or the entry into any line of business outside of the Company’s existing lines of businesses. In addition, in the event that the Company is in EBITDA Non-Compliance (as defined in the Series A Certificate) or the undertaking of certain actions would result in the Company exceeding a specified pro forma leverage ratio, then the prior approval of Silver would be required to incur indebtedness (or alter any debt document) in excess of $10.0 million, enter or consummate any transaction where the fair market value exceeds $5.0 million individually or $10.0 million in the aggregate in a fiscal year or authorize or commit to capital expenditures in excess of $25.0 million in a fiscal year.

Each holder of Series A Preferred Stock has one vote per share on any matter on which holders of Series A Preferred Stock are entitled to vote separately as a class, whether at a meeting or by written consent. The holders of Series A Preferred Stock are permitted to take any action or consent to any action with respect to such rights without a meeting by delivering a consent in writing or electronic transmission of the holders of the Series A Preferred Stock entitled to cast not less than the minimum number of votes that would be necessary to authorize, take or consent to such action at a meeting of stockholders. In addition to any vote (or action taken by written consent) of the holders of the shares of Series A Preferred Stock as a separate class provided for in the Series A Certificate or by the General Corporation Law of the State of Delaware, the holders of shares of the Series A Preferred Stock are entitled to vote with the holders of shares of common stock (and any other class or series that may similarly be entitled to vote on an as-converted basis with the holders of common stock) on all matters submitted to a vote or to the consent of the stockholders of the Company (including the election of directors) as one class.

Under the Series A Certificate, if Silver and certain of its affiliates have elected to effect a conversion of some or all of their shares of Series A Preferred Stock and if the sum, without duplication, of (i) the aggregate number of shares of the Company’s common stock issued to such holders upon such conversion and any shares of the Company’s common stock previously issued to such holders upon conversion of Series A Preferred Stock and then held by such holders, plus (ii) the number of shares of the Company’s common stock underlying shares of Series A Preferred Stock that would be held at such time by such holders (after giving effect to such conversion), would exceed the 19.9% of the issued and outstanding shares of the Company’s voting stock on an as converted basis (the “Conversion Cap”), then such holders would only be entitled to convert such number of shares as would result in the sum of clauses (i) and (ii) (after giving effect to such conversion) being equal to the Conversion Cap (after giving effect to any such limitation on conversion). Any shares of Series A Preferred Stock which a holder has elected to convert but which, by reason of the previous sentence, are not so converted, will be treated as if the holder had not made such election to convert and such shares of Series A Preferred Stock will remain outstanding. Also, under the Series A Certificate, if the sum, without duplication, of (i) the aggregate voting power of the shares previously issued to Silver and certain of its affiliates held by such holders at the record date, plus (ii) the aggregate voting power of the shares of Series A Preferred Stock held by such holders as of such record date, would exceed 19.99% of the total voting power of the Company’s outstanding voting stock at such record date, then, with respect to such shares, Silver and certain of its affiliates are only entitled to cast a number of votes equal to 19.99% of such total voting power. The limitation on conversion and voting ceases to apply upon receipt of the requisite approval of holders of the Company’s common stock under the applicable listing standards.

Investor Rights Agreement

Concurrently with the closing of the Preferred Transaction, Synchronoss and Silver entered into an Investor Rights Agreement. Under the terms of the Investor Rights Agreement, Silver and Synchronoss have agreed that, effective as of the closing of the Preferred Transaction, the Board of Directors of Synchronoss will consist of ten members. From and after the closing of the Preferred Transaction, so long as the holders of Series A Preferred Stock have the right to nominate a member to the Board of Directors pursuant to the Series A Certificate, the Board of Directors of Synchronoss will consist of (i) two directors nominated and elected by the holders of shares of Series A Preferred Stock; (ii) four directors who meet the independence criteria set forth in the applicable listing standards (each of whom will be initially agreed upon by Synchronoss and Silver); and (iii) four other directors, two of whom shall satisfy the independence criteria of the applicable listing standards and, as of the closing of the Preferred Transaction, one of whom shall be the individual then serving as chief executive officer of Synchronoss and one of whom shall be the current chairman of the Board of Directors of Synchronoss as of the date of execution of the Investors Rights Agreement. Following the closing of the Preferred Transaction, so long as the holders of Series A Preferred Stock have the right to nominate at least one director to the Board of Directors of Synchronoss pursuant to the Series A Certificate, Silver will have the right to designate two members of the Nominating and Corporate Governance Committee of the Board of Directors.

Pursuant to the terms of the Investor Rights Agreement, neither Silver nor its affiliates may transfer any shares of Series A Preferred Stock subject to certain exceptions (including transfers to affiliates that agree to be bound by the terms of the Investor Rights Agreement).

For so long as Silver has the right to appoint a director to the Board of Directors of Synchronoss, without the prior approval by a majority of directors voting who are not appointed by the holders of shares of Series A Preferred Stock, neither Silver nor its affiliates will directly or indirectly purchase or acquire any debt or equity securities of Synchronoss (including equity-linked derivative securities) if such purchase or acquisition would result in Silver’s Standstill Percentage (as defined in the Investor Rights Agreement) being in excess of 30%. However, the foregoing standstill restrictions would not prohibit the purchase of shares pursuant to the PIPE Purchase Agreement or the receipt of shares of Series A Preferred Stock issued as Preferred Dividends pursuant to the Series A Certificate, shares of Common Stock received upon conversion of shares of Series A Preferred Stock or receipt of any shares of Series A Preferred Stock, Common Stock or other securities of the Company otherwise paid as dividends or as an increase of the Liquidation Preference (as defined in the Series A Certificate) or distributions thereon. Silver will also have preemptive rights with respect to issuances of securities of Synchronoss to maintain its ownership percentage.

Under the terms of the Investor Rights Agreement, Silver will be entitled to (i) three demand registrations, with no more than two demand registrations in any single calendar year and provided that each demand registration must include at least 10% of the shares of Common Stock held by Silver, including shares of Common Stock issuable upon conversion of shares of Series A Preferred Stock and (ii) unlimited piggyback registration rights with respect to primary issuances and all other issuances.

A summary of the Company’s Series A Convertible Participating Perpetual Preferred Stock balance at December 31, 2020 and changes during the year ended December 31, 2020, are presented below:


	Preferred Stock
	Shares	Amount
Balance at December 31, 2019	217	$	200,865


Amortization of preferred stock issuance costs	—	3,530
Issuance of preferred PIK dividend	33	33,246




Balance at December 31, 2020	250	$	237,641

The Company and Siris Capital Group, LLC (“Siris”) entered into an Advisory Services Agreement dated as of May 18, 2020 under which Siris may provide consulting and advisory services to the Company on operational, business, financial and strategic matters. Under the agreement, the Company agreed to pay Siris a fee of $110,000 per month for calendar year 2021, which fee increases by $10,000 a month in each successive calendar year during the term of the agreement. No payment of the fee is required until February 1, 2022 and the Company does not currently intend to pay any portion of the fee until this date. On February 1 of each calendar year commencing on February 1, 2022, the Company shall pay Siris 20% of the aggregate

annual amount of the fees with respect to the prior calendar year that were not previously paid. In addition, no later than 30 days following the date on which Silver and its affiliates, including Siris, collectively hold no shares of Series A Preferred Stock, the Company shall pay all fees with respect to the period from January 1, 2021 through the termination date of the agreement not previously paid. The Company shall also reimburse Siris for any pre-approved out-of-pocket expenses in connection with providing services under the agreement.

Registration Rights

There were no significant changes to the Company’s registration rights during the year ended December 31, 2020.

Stock Plans

12 Months Ended

Dec. 31, 2020

Share-based Payment Arrangement [Abstract]

Stock Plans

In March 2015, the Company adopted the 2015 Equity Incentive Plan (the “2015 Plan”). The 2015 Plan replaces the Company’s prior 2000 Equity Incentive Plan (the “2000 Plan”) and the 2006 Equity Incentive Plan (the “2006 Plan”) (collectively, the “Plans”). Beginning March 2015, all awards were granted under the 2015 Plan. In addition, any awards that were previously granted under any prior Plans that terminate without issuance of shares, shall be eligible for issuance under the 2015 Plan.

Under the 2015 Plan, the Company may grant to its employees, outside directors and consultants awards in the form of non-qualified stock options, shares of restricted stock, stock units, or stock appreciation rights and performance shares. The Company’s Board of Directors administers the Plan and is responsible for determining the individuals to be granted options or shares, the number of options or shares each individual will receive, the price per share and the exercise period of each option.

On December 15, 2017, the Compensation Committee adopted the 2017 New Hire Equity Incentive Plan (“2017 New Hire Plan”), which is intended to be exempt from the stockholder approval requirements under the “inducement grant exception” provided by the Inducement Rule. The Committee authorized the issuance of up to 1.5 million Common Shares to new hires, with the purpose of promoting the long-term success of the Company and the creation of stockholder value by (a) providing for the attraction and retention of new employees with exceptional qualifications, (b) encouraging new employees to focus on critical long-range objectives, and (c) linking new employees directly to stockholder interests through increased stock ownership. As required by the Inducement Rule, the Company issues a press release promptly upon issuing shares to new employees pursuant to the 2017 New Hire Plan.

There were no significant changes to the Company’s Stock Plans during the year ended December 31, 2020. As of December 31, 2020, there were 1.5 million shares available for the grant or award under the Company’s 2015 Plan and 0.4 million shares available for the grant or award under the Company’s 2017 New Hire equity incentive Plan.

The Company’s performance cash awards granted to executives under the Long Term Incentive (“LTI”) Plans have been accounted for as liability awards, due to the Company’s intent and the ability to settle such awards in cash upon vesting and has reflected such awards in accrued expenses. As of December 31, 2020, the liability for such awards is approximately $0.5 million.

Stock-Based Compensation

The following table summarizes stock-based compensation expense related to all of the Company’s stock awards included by operating expense categories, as follows:


	Twelve Months Ended December 31,
		2020		2019		2018
Cost of revenues		$	2,409	$	2,929	$	4,370
Research and development		4,380		4,227		6,055
Selling, general and administrative		4,348		15,094		17,179
Total stock-based compensation expense		$	11,137	$	22,250	$	27,604

The following table summarizes stock-based compensation expense related to all of the Company’s stock awards included by award types, as follows:


	Twelve Months Ended December 31,
		2020		2019		2018
Stock options		$	1,308	$	7,348	$	7,368
Restricted stock awards		9,743		14,775		20,216
Performance Based Cash Units		86		127		20

Total stock-based compensation before taxes		11,137		22,250		27,604
Tax benefit		$	1,815	$	3,455	$	5,387

The total stock-based compensation cost related to unvested equity awards as of December 31, 2020 was approximately $12.8 million. The expense is expected to be recognized over a weighted-average period of approximately 0.8 years.

The total stock-based compensation cost related to unvested performance-based cash units as of December 31, 2020 was approximately $0.3 million. The expense is expected to be recognized over a weighted-average period of approximately 1.6 years.

Stock Options

Options that were granted under the Company’s 2000, 2006 and 2015 Plans generally vest 25% on the first-year anniversary of the date of grant plus an additional 1/48th for each month of continuous service thereafter.

Options that were granted under the Company’s 2010 Plan generally vest 50% on the second-year anniversary and an additional 1/48th for each month of continuous service thereafter.

Incentive options that were granted under the 2000 and 2006 Plans generally vest 25% on the first-year anniversary on the date of grant and an additional 1/48th for each month of continuous service thereafter.

There were no significant changes to the Company’s Stock Option Plans during the year ended December 31, 2020.

The Company uses the Black-Scholes option pricing model for determining the estimated fair value for stock options. The weighted-average assumptions used in the Black-Scholes option pricing model are as follows:


	Twelve Months Ended December 31,
		2020			2019			2018
Expected stock price volatility		74.5		%	69.6		%	65.5		%
Risk-free interest rate		1.0		%	1.9		%	2.6		%
Expected life of options (in years)		4.47			4.34			4.13
Expected dividend yield		0.0		%	0.0		%	0.0		%
Weighted-average fair value (PSV) of the options		$	2.79		$	3.82		$	4.91

The following table summarizes information about stock options outstanding as of December 31, 2020:


Options	Number of Options	Weighted-Average Exercise Price		Weighted-Average Remaining Contractual Term (Years)	Aggregate Intrinsic Value
Outstanding at December 31, 2019	4,922	$	14.54
Options Granted	2,315	4.84
Options Exercised	—	—
Options Cancelled	(2,814)	14.32
Outstanding at December 31, 2020	4,423	$	9.60	4.57	$	788,413.19
Vested at December 31, 2020	1,809	$	15.38	2.59	$	—
Exercisable at December 31, 2020	1,809	$	15.38	2.59	$	1,547.85

The total intrinsic value of stock options exercised during the year ended December 31, 2020 and 2019 was nil and $20.5 thousand, respectively. The total intrinsic value of stock options exercisable as of December 31, 2020 and 2019 was $1.5 thousand and $1.2 thousand, respectively.

Awards of Restricted Stock and Performance Stock

Restricted stock awards (“Restricted Stock”) granted under the Company’s Plans generally vest 25% of the applicable shares on the first anniversary of the date of grant and thereafter an additional 1/16th for each three months of continuous service.

Generally, performance stock awards granted under the Company’s 2015 Plan vest at the end of a three-year period based on service and achievement of certain performance objectives determined by the Company’s Board of Directors.

There were no significant changes to the Company’s restricted stock award (“Restricted Stock”) and performance stock plan during the year ended December 31, 2020.

A summary of the Company’s unvested restricted stock at December 31, 2020, and changes during the year ended December 31, 2020, is presented below:


Unvested Restricted Stock	Number of Awards	Weighted- Average Grant Date Fair Value
Unvested at December 31, 2019	3,375	$	8.68
Granted	301	4.90
Vested	(1,341)	9.11
Forfeited	(825)	7.79
Unvested at December 31, 2020	1,510	$	7.05

Restricted stock awards are granted subject to other service conditions or service and performance conditions (“Performance-Based Awards”). Restricted stock and Performance-Based Awards are measured at the closing stock price at the date of grant and are recognized straight line over the requisite service period.

Performance Based Cash Units

Performance based cash units (PBCU) generally vest at the end of a three-year period based on service and achievement of certain performance objectives determined by the Company’s Board of Directors. The PBCU can be settled in cash or in equity as determined by the Compensation Committee.

A summary of the Company’s unvested performance-based cash units at December 31, 2020 and changes during the year ended December 31, 2020, is presented below:


Unvested Cash Units	Number of Awards	Period end Fair Value
Unvested at December 31, 2019	1,046	$	4.75
Granted	1,391	—
Vested	—	—
Forfeited	(1,530)	—
Unvested at December 31, 2020	907	$	4.70

Performance based cash units are measured at the closing stock price at the reporting period end date and are recognized straight line over the requisite service period. The expense for the period will increase or decrease based on updated fair values of these awards as well as the percentage achievement of the performance metrics at each reporting date.

401(k) Plan	12 Months Ended
401(k) Plan	Dec. 31, 2020
Retirement Benefits [Abstract]
401(k) Plan	401(k) Plan The Company has a 401(k) plan (the “401(k) Plan”) covering all eligible employees. The 401(k) Plan allows for a discretionary employer match. The Company incurred and expensed $2.9 million, $2.6 million, and $2.2 million for the years ended December 31, 2020, 2019 and 2018, respectively, in 401(k) Plan match contributions.

The entire disclosure for retirement benefits.

Reference 1: http://www.xbrl.org/2003/role/exampleRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 715
-SubTopic 20
-Section 55
-Paragraph 17
-URI http://asc.fasb.org/extlink&oid=118257860&loc=d3e4179-114921

Reference 2: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 715
-SubTopic 20
-Section S99
-Paragraph 2
-URI http://asc.fasb.org/extlink&oid=21916913&loc=d3e273930-122802

Reference 3: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 715
-SubTopic 20
-Section 50
-Paragraph 1
-Subparagraph (d)(i)
-URI http://asc.fasb.org/extlink&oid=118255775&loc=d3e1928-114920

Reference 4: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 715
-SubTopic 20
-Section 50
-Paragraph 1
-Subparagraph (o)
-URI http://asc.fasb.org/extlink&oid=118255775&loc=d3e1928-114920

Reference 5: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 715
-SubTopic 20
-Section 50
-Paragraph 1
-Subparagraph (p)
-URI http://asc.fasb.org/extlink&oid=118255775&loc=d3e1928-114920

Reference 6: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 715
-SubTopic 70
-Section 50
-Paragraph 1
-URI http://asc.fasb.org/extlink&oid=49170846&loc=d3e28014-114942

Reference 7: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 715
-URI http://asc.fasb.org/topic&trid=2235017

Reference 8: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 715
-SubTopic 60
-Section 50
-Paragraph 3
-Subparagraph (c)
-URI http://asc.fasb.org/extlink&oid=6414203&loc=d3e39689-114964

Reference 9: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 715
-SubTopic 20
-Section 50
-Paragraph 1
-Subparagraph (d)(iv)(03)
-URI http://asc.fasb.org/extlink&oid=118255775&loc=d3e1928-114920

Reference 10: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 715
-SubTopic 20
-Section 50
-Paragraph 1
-Subparagraph (q)
-URI http://asc.fasb.org/extlink&oid=118255775&loc=d3e1928-114920

Reference 11: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 715
-SubTopic 20
-Section 50
-Paragraph 1
-Subparagraph (r)(1)
-URI http://asc.fasb.org/extlink&oid=118255775&loc=d3e1928-114920

Reference 12: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 715
-SubTopic 20
-Section 50
-Paragraph 1
-Subparagraph (d)(iii)
-URI http://asc.fasb.org/extlink&oid=118255775&loc=d3e1928-114920

Reference 13: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 715
-SubTopic 20
-Section 50
-Paragraph 1
-Subparagraph (l)
-URI http://asc.fasb.org/extlink&oid=118255775&loc=d3e1928-114920

Reference 14: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 715
-SubTopic 20
-Section 50
-Paragraph 1
-Subparagraph (r)(2)
-URI http://asc.fasb.org/extlink&oid=118255775&loc=d3e1928-114920

Restructuring and Related Activities [Abstract]

Restructuring

12 Months Ended

Dec. 31, 2020

Restructuring

The Company continues to identify workforce optimization opportunities to better align the Company’s resources with its key strategic priorities.

A summary of the Company’s restructuring accrual at December 31, 2020 and changes during the year ended December 31, 2020, are presented below:


	Balance at December 31, 2019		Charges		Payments		Other Adjustments1		Balance at December 31, 2020
Employment termination costs	$	90	$	7,920	$	(6,501)	$	71	$	1,580

________________________________

(1)Includes non-cash adjustments and reclassifications.

Income Taxes

12 Months Ended

Dec. 31, 2020

Income Tax Disclosure [Abstract]

Income Taxes

The components of income or (loss) from continuing operations before income taxes are as follows:


	Year Ended December 31,
	2020		2019		2018
Domestic	$	(43,457)	$	(104,445)	$	(216,589)
Foreign	5,991		3,152		(46,585)
Total	$	(37,466)	$	(101,293)	$	(263,174)

The components of income tax (expense) benefit from continuing operations are as follows:


	Year Ended December 31,
	2020		2019		2018
Current:
Federal	$	30,365	$	(208)	$	3,163
State	56		46		116
Foreign	(3,643)		(2,048)		(2,612)
Deferred:
Federal	262		(28)		6,729
State	(229)		(17)		2,214
Foreign	297		81		8,284
Income tax benefit (provision)	$	27,108	$	(2,174)	$	17,894

The Company recognized approximately $27.1 million in related income tax benefit and $2.2 million in related income tax provision during the year ended December 31, 2020 and 2019, respectively. The effective tax rate was approximately 72.4% for the year ended December 31, 2020, which was higher than the U.S. federal statutory rate primarily due to the benefit of the CARES Act provision allowing for a 5 year carryback of Net Operating Losses arising in 2018, 2019 and 2020. The Company’s effective tax rate was approximately (2.1)% for the year ended December 31, 2019, which was lower than the U.S. federal statutory rate primarily due to pre-tax losses in jurisdictions where full valuation allowances have been recorded and in zero tax rate jurisdictions and permanent differences associated with U.S. Base Erosion and Anti Abuse Tax elections, offset by certain foreign jurisdictions projecting current income tax expense.

Reconciliations of the statutory tax rates and the effective tax rates from continuing operations for the years ended December 31, 2020, 2019 and 2018 are as follows:


	Year Ended December 31,
	2020		2019		2018
Statutory rate	21.0	%	21.0	%	21.0	%
State taxes, net of federal benefit	(0.5)	%	(0.8)	%	3.0	%
Effect of rates different than statutory	(2.1)	%	(4.3)	%	(2.0)	%
Minority interest	0.2	%	0.2	%	(1.0)	%
Non-deductible Bad Debt	(2.9)	%	—	%	—	%
Stock based compensation	(6.1)	%	(2.5)	%	(2.0)	%
Foreign Basis Differences	9.8	%	—	%	—	%
Other permanent differences	(0.9)	%	(0.3)	%	—	%
Research and development credit	6.5	%	0.5	%	—	%
Change in valuation allowance	(3.2)	%	6.7	%	(17.0)	%
Uncertain tax positions	(0.7)	%	0.6	%	1.0	%



Other	1.1	%	(1.2)	%	1.0	%
Acquisitions and foreign tax residency changes	—	%	—	%	3.0	%
Investment in JV	—	%	(1.7)	%	—	%
Global Intangible Low-Taxed Income	3.9	%	(3.3)	%	—	%
Base Erosion Anti-Abuse Tax and Related Elections	0.9	%	(17.0)	%	—	%

NOL Carryback and Other Refund Claims	45.4	%	—	%	—	%
Effective tax rate	72.4	%	(2.1)	%	7.0	%

Deferred income taxes reflect the net effects of temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes and the amounts used for income tax purposes. Significant components of the Company’s deferred tax assets and liabilities are as follows:


	As of December 31,
	2020		2019
Deferred tax assets:
Accrued liabilities	$	1,660	$	78
Deferred revenue	5,410		12,943
Bad debts reserve	2,248		9,291
Deferred compensation	6,816		5,262
Federal net operating loss carryforwards	8,876		7,969
State net operating loss carryforwards	7,415		4,236
Foreign net operating loss carryforwards	10,036		9,401
Lease obligations	10,142		13,791
Capital loss carryforward	10,365		1,563
Intangible assets	6,153		2,716
Basis difference	6,256		8,041
Installment sale	—		8,726
Credits	9,720		—
Fixed assets	1,249		—
Other	26		3,208
Total deferred tax assets	$	86,372	$	87,225

Deferred tax liabilities:

Basis difference	$	(1,555)	$	—
Depreciation and amortization	(5,171)		(5,965)
Lease Assets	(6,121)		(9,593)
Other	(439)		—
Total deferred tax liabilities	(13,286)		(15,558)
Less: valuation allowance	(74,961)		(73,346)
Net deferred income tax (liabilities) assets	$	(1,875)	$	(1,679)

As of December 31, 2020, the Company has federal and state income tax net operating loss (“NOL”) carryforwards of $42.3 million and $116.3 million, respectively, including NOL carryforwards which will expire at various dates from 2023 through 2039, and NOL carryforwards which do not expire. The Company also has foreign NOL carryforwards in various jurisdictions of $112.3 million that have various carryforward periods. Such NOL carryforwards expire as follows:


	NOL carryforward
2021	$	2,040
2022	$	2,222
2023 - 2038	159,194
Indefinite	107,474
Total	$	270,930

In evaluating the Company’s ability to recover its deferred tax assets within the jurisdiction from which they arise, the Company considers all available positive and negative evidence, including scheduled reversals of deferred tax liabilities, projected future taxable income, tax-planning strategies, and results of recent operations. In projecting future taxable income, the Company begins with historical results and incorporates assumptions including the amount of future state, federal and foreign pretax operating income, the reversal of temporary differences, and the implementation of feasible and prudent tax-

planning strategies. These assumptions require significant judgment about the forecasts of future taxable income and are consistent with the plans and estimates the Company is using to manage the underlying businesses.

The foreign NOL carryforwards in the income tax returns filed included unrecognized tax benefits taken in prior years. The NOLs for which a deferred tax asset is recognized for financial statement purposes in accordance with ASC 740 are presented net of these unrecognized tax benefits.

The Company continues to evaluate the ability to realize all of its net deferred tax assets at each reporting date and records a benefit for deferred tax assets to the extent it has deferred tax liabilities that provide a source of income to benefit the deferred tax asset. As a result of this analysis, the Company recorded a valuation allowance against the net deferred tax assets of certain foreign jurisdictions as the realization of these assets is not more likely than not, given uncertainty of future earnings in these jurisdictions. The valuation allowance increased by $1.6 million and decreased by $7.7 million during the years ended December 31, 2020 and December 31, 2019, respectively. The increase in tax year ended December 31, 2020 is primarily related to NOL and tax credits generated during the period and a decrease in deferred tax liabilities, partially offset by decreases in other deferred tax assets due to current year activity. The decrease in tax year ended December 31, 2019 is primarily related to utilization of NOL carryforwards.

The Company is subject to taxation in the United States and various states and foreign jurisdictions. As of December 31, 2020, the Company’s tax years for 2017 through 2020 are subject to examination by the tax authorities. With few exceptions, as of December 31, 2020, the Company is no longer subject to U.S. federal, state, local, or foreign examinations by tax authorities for years before 2016. Due to the amended returns filed to carryback NOLs under the CARES Act, U.S. federal tax returns for years 2013 – 2016 remain subject to future examination by the tax authorities. Additionally, to the extent we utilize our NOL carryforwards in the future, the tax years in which the attribute was generated may still be adjusted upon examination by the tax authorities in the future period when the attribute is utilized.

The Company is currently under income tax examinations in Illinois for the tax years 2014 through 2015, Colorado for tax years 2014 through 2017, and Massachusetts for the tax years 2015 through 2017. The Company does not believe that the results of this audit will have a material effect on its financial position or results of operations.

In 2017, the TCJA included a transition tax based on undistributed, untaxed foreign earnings analyzed in aggregate. The final analysis performed by the Company resulted in an overall untaxed deficit and no transition tax. In addition, no income taxes have been provided for any remaining undistributed foreign earnings not subject to the transition tax, or any additional outside basis difference inherent in these entities, as these amounts continue to be indefinitely reinvested in foreign operations. Should the Company decide to repatriate the foreign earnings, it would need to adjust its income tax provision in the period it determined that the earnings will no longer be indefinitely invested outside the United States. Due to the timing and circumstances of repatriation of such earnings, if any, it is not practicable to determine the unrecognized deferred tax liability relating to such amounts.

In March 2020, in response to the COVID-19 pandemic, the Coronavirus Aid, Relief and Economic Security Act (“CARES Act”) was signed into law. The CARES Act provides numerous tax provisions and other stimulus measures, including temporary changes regarding the prior and future utilization of net operating losses. The CARES Act amends the Net Operating Loss provisions of the Tax Cuts and Jobs Act, allowing for the carryback of losses arising in tax years 2018, 2019 and 2020, to each of the five taxable years preceding the taxable year of loss.

A reconciliation of the amounts of unrecognized tax benefits excluding interest, are as follows:






Unrecognized tax benefit at December 31, 2017	$	6,475
Decrease for tax positions taken during prior year	(567)
Increases related to acquired entities	—
Reduction due to lapse of applicable statute of limitations	(2,657)
Decreases related to divested entities	—
Increases for tax positions of current period	721
Unrecognized tax benefit at December 31, 2018	3,972
Increase for tax positions taken during prior year	—
Increases related to acquired entities	—
Increases and (decreases) related to Lapse of Statute of Limitations	(703)
Decreases related to divested entities	—
Increases for tax positions of current period	—
Unrecognized tax benefit at December 31, 2019	3,269
Increase for tax positions taken during prior year	—
Increases related to acquired entities	—
Increases and (decreases) related to Lapse of Statute of Limitations	(262)
Decreases related to divested entities	—
Increases (decreases) for tax positions of current period	276
Unrecognized tax benefit at December 31, 2020	$	3,283

Included in the balance of unrecognized tax benefits as of the years ended December 31, 2020 and 2019, are $2.7 million and $2.8 million, respectively, of tax benefits that, if recognized, would affect the effective tax rate.

The Company recognizes interest and penalties, if any, related to unrecognized tax benefits in interest expense. The liability for unrecognized tax benefits excludes accrued interest of $0.3 million, $0.3 million and $0.4 million, for the years ended December 31, 2020, 2019 and 2018, respectively. The Company believes that it is reasonably possible that approximately $1.1 million of its currently unrecognized tax benefits primarily related to research and development credits, which are individually insignificant, may be recognized by the end of 2021 as a result of a lapse of the statute of limitations.

The entire disclosure for income taxes. Disclosures may include net deferred tax liability or asset recognized in an enterprise's statement of financial position, net change during the year in the total valuation allowance, approximate tax effect of each type of temporary difference and carryforward that gives rise to a significant portion of deferred tax liabilities and deferred tax assets, utilization of a tax carryback, and tax uncertainties information.

Earnings per Common Share (EPS)

Earnings per Common Share (EPS)

12 Months Ended

Dec. 31, 2020

Earnings Per Share [Abstract]

Earnings per Common Share (“EPS”) Basic EPS is computed based upon the weighted average number of common shares outstanding for the year. Diluted EPS is computed based upon the weighted average number of common shares outstanding for the year plus the dilutive effect of common stock equivalents using the treasury stock method and the average market price of the Company’s common stock for the year. The Company includes participating securities (Redeemable Convertible Preferred Stock - Participation with Dividends on Common Stock that contain preferred dividend) in the computation of EPS pursuant to the two-class method. The two-class method of computing earnings per share is an allocation method that calculates earnings per share for common stock and participating securities. During periods of net loss, no effect is given to the participating securities because they do not share in the losses of the Company.

The following table provides a reconciliation of the numerator and denominator used in computing basic and diluted net income attributable to common stockholders per common share from continued and discontinued operations.


	Twelve Months Ended December 31,
		2020		2019		2018
Numerator - Basic:
Net loss from continuing operations		$	(10,358)	$	(103,467)	$	(245,280)
Net income (loss) attributable to redeemable noncontrolling interests		(344)		(1,126)		8,837
Preferred stock dividend		(37,981)		(32,134)		(25,593)
Net loss from continuing operations attributable to Synchronoss		(48,683)		(136,727)		(262,036)

Income from discontinued operations, net of taxes**		—		—		18,288
Net loss attributable to Synchronoss		$	(48,683)	$	(136,727)	$	(243,748)

Numerator - Diluted:
Net loss from continuing operations attributable to Synchronoss		$	(48,683)	$	(136,727)	$	(262,036)
Income effect for interest on convertible debt, net of tax		—		—		—
Net loss from continuing operations adjusted for the convertible debt		(48,683)		(136,727)		(262,036)

Income from discontinued operations, net of taxes**		—		—		18,288
Net loss attributable to Synchronoss		$	(48,683)	$	(136,727)	$	(243,748)

Denominator:
Weighted average common shares outstanding — basic		41,950		40,694		40,277
Dilutive effect of:
Shares from assumed conversion of convertible debt 1		—		—		—
Shares from assumed conversion of preferred stock 2		—		—		—
Options and unvested restricted shares		—		—		—
Weighted average common shares outstanding — diluted		41,950		40,694		40,277

Basic EPS
Net loss from Continuing operations		$	(1.16)	$	(3.36)	$	(6.51)
Net income from Discontinued operations**		$	—	$	—	$	0.46
		$	(1.16)	$	(3.36)	$	(6.05)
Diluted EPS
Net loss from Continuing operations		$	(1.16)	$	(3.36)	$	(6.51)
Net income from Discontinued operations**		$	—	$	—	$	0.46
		$	(1.16)	$	(3.36)	$	(6.05)



Anti-dilutive stock options excluded		—		—		—
Unvested shares of restricted stock awards		1,510		3,375		2,700

________________________________

(1) The calculation does not include the effect of assumed conversion of convertible debt of 0, 1,288,292 and 3,972,939 shares for the year ended December 31, 2020, 2019 and 2018, respectively; which is based on 18.8072 shares per $1,000 principal amount of the Senior Convertible Notes.

(2) The calculation does not include the effect of assumed conversion of preferred stock of 13,202,267, 11,383,105 and 9,312,528 shares for the year ended December 31, 2020, 2019 and 2018 respectively; which is based on 55.5556 shares per $1,000 principal amount of the preferred stock, because the effect would have been anti–dilutive.

** See Note 4. Acquisitions and Divestitures for transactions classified as discontinued operations

Commitments

12 Months Ended

Dec. 31, 2020

Commitments and Contingencies Disclosure [Abstract]

Commitments

Non-cancelable agreements

The Company leases office space, automobiles, office equipment and co-location services under non-cancelable agreements that expire at various dates, with the latest expiration in 2028.

Aggregate annual future minimum payments under non-cancelable agreements as of December 31, 2020 are as follows:


Year	Non-cancelable agreements
2021	$	11,632
2022	11,942
2023	12,654
2024 and thereafter	21,994
Total	$	58,222

Legal Matters	12 Months Ended
Legal Matters	Dec. 31, 2020
Commitments and Contingencies Disclosure [Abstract]
Legal Matters	Legal Matters In the ordinary course of business, the Company is regularly subject to various claims, suits, regulatory inquiries and investigations. The Company records a liability for specific legal matters when it determines that the likelihood of an unfavorable outcome is probable, and the loss can be reasonably estimated. Management has also identified certain other legal matters where they believe an unfavorable outcome is not probable and, therefore, no reserve is established. Although management currently believes that resolving claims against the Company, including claims where an unfavorable outcome is reasonably possible, will not have a material impact on the Company’s business, financial position, results of operations, or cash flows, these matters are subject to inherent uncertainties and management’s view of these matters may change in the future. The Company also evaluates other contingent matters, including income and non-income tax contingencies, to assess the likelihood of an unfavorable outcome and estimated extent of potential loss. It is possible that an unfavorable outcome of one or more of these lawsuits or other contingencies could have a material impact on the liquidity, results of operations, or financial condition of the Company. On May 1, 2017, May 2, 2017, June 8, 2017 and June 14, 2017, four putative class actions were filed against the Company and certain of its current and former officers and directors in the United States District Court for the District of New Jersey (the “Securities Law Action”). After these cases were consolidated, the court appointed as lead plaintiff Employees’ Retirement System of the State of Hawaii, which filed, on November 20, 2017, a consolidated complaint purportedly on behalf of purchasers of the Company’s common stock between February 3, 2016 and June 13, 2017. On February 2, 2018, the defendants moved to dismiss the consolidated complaint in its entirety, with prejudice. Before that motion was decided, on August 24, 2018, lead plaintiff filed a consolidated amended complaint purportedly on behalf of purchasers of the Company’s common stock between October 28, 2014 and June 13, 2017. On June 28, 2019, the Court granted defendants’ motion to dismiss the consolidated amended complaint in its entirety, without prejudice, allowing lead plaintiff to leave to amend its complaint. On August 14, 2019, lead plaintiff filed a second amended complaint. The second amended complaint asserts claims under Sections 10(b) and 20(a) of the Securities Exchange Act of 1934, as amended, and it alleges, among other things, that the defendants made false and misleading statements of material information concerning the Company’s financial results, business operations, and prospects. The plaintiff seeks unspecified damages, fees, interest, and costs. On October 4, 2019, the defendants moved to dismiss the second amended complaint in its entirety. On May 29, 2020, the court granted in part and denied in part defendants’ motion to dismiss the second amended complaint, without prejudice. Plaintiff filed its motion for class certification on October 30, 2020, which motion remains pending. The Company believes that the asserted claims lack merit and intends to defend against all of the claims vigorously. Due to the inherent uncertainties of litigation, the Company cannot predict the outcome of the action at this time and can give no assurance that the asserted claims will not have a material adverse effect on its financial position or results of operations. On September 15, 2017, October 24, 2017, October 27, 2017 and October 30, 2017, Company shareholders filed derivative lawsuits against certain of the Company’s current and former officers and directors and the Company (as nominal defendant) in the United States District Court for the District of New Jersey (the “Derivative Suits”). On May 24, 2018, the Court consolidated the Derivative Suits and appointed Lisa LeBoeuf as lead plaintiff. The lead plaintiff designated as the Operative Complaint the complaint she previously had filed on October 27, 2017. On March 11, 2019, the defendants filed a motion to dismiss the Operative Complaint, which the Court granted in substantial part on November 26, 2019. On December 10, 2019, the defendants filed a motion for reconsideration respecting the only claim to survive the motion to dismiss. On June 12, 2020, the Court granted the defendants’ motion for reconsideration and dismissed the remaining claim without prejudice, allowing lead plaintiff leave to amend her complaint. On July 13, 2020, lead plaintiff filed an amended complaint. The amended complaint alleges claims related to breaches of fiduciary duties and unjust enrichment. The amended complaint’s allegations relate to substantially the same facts as those underlying the Securities Law Action described above. Plaintiff seeks unspecified damages and for the Company to take steps to improve its corporate governance and internal procedures. On September 11, 2020, the defendants filed a motion to dismiss the amended complaint, which remains pending before the Court. The Company believes that the asserted claims lack merit and intends to defend against all of the claims vigorously. Due to the inherent uncertainties of litigation, the Company cannot predict the outcome of the action at this time and can give no assurance that the asserted claims will not have a material adverse effect on our financial position or results of operations. On March 7, 2019, Synchronoss shareholders, Beth Daniel and Juan Solis, filed a separate derivative lawsuit against certain of the Company’s current and former officers and directors and the Company (as nominal defendant) in the Court of Chancery of the State of Delaware, asserting substantially the same allegations as those underlying the Derivative Suits and the Securities Law Action described above. Plaintiffs seek unspecified damages and for the Company to take steps to improve its corporate governance and internal procedures. On May 20, 2019, the parties stipulated to a stay of the action pending a ruling on the pending motion to dismiss in the Derivative Suits. The Company believes that the asserted claims lack merit and intends to defend against all of the claims vigorously. Due to the inherent uncertainties of litigation, the Company cannot predict the outcome of the action at this time and can give no assurance that the asserted claims will not have a material adverse effect on our financial position or results of operations. On June 11, 2020 and June 12, 2020, Company shareholders filed derivative lawsuits against certain of the Company’s current and former officers and directors and the Company (as nominal defendant) in the United States District Court for the District of New Jersey (the “Demand Refused Derivative Complaints”). The Demand Refused Derivative Complaints allege claims related to breaches of fiduciary duty, unjust enrichment, and alleged violations of securities laws. The complaints’ allegations relate substantially to the same facts as those underlying the Securities Law Action described above. The Demand Refused Derivative Complaints further allege that each plaintiff made a demand upon the Company’s Board of Directors to investigate the alleged misconduct and that such demand was wrongfully refused. Plaintiffs seek unspecified damages and for the Company to take steps to improve its corporate governance and internal procedures. On October 20, 2020, the Court consolidated the actions and appointed co-lead plaintiffs. On December 4, 2020, co-lead plaintiffs filed a consolidated amended complaint. On February 3, 2021, the defendants filed motions to dismiss the amended complaint, which remain pending before the Court. Due to the inherent uncertainties of litigation, the Company cannot predict the outcome of the action at this time and can give no assurance that the asserted claims will not have a material adverse effect on its financial position or results of operations. Except as set forth above, the Company is not currently subject to any legal proceedings that could have a material adverse effect on its operations; however, it may from time to time become a party to various legal proceedings arising in the ordinary course of its business. The Company is currently the plaintiff in several patent infringement cases. The defendants in several of these cases have filed counterclaims. Although the Company cannot predict the outcome of the cases at this time due to the inherent uncertainties of litigation, the Company continues to pursue its claims and believes that the counterclaims are without merit, and the Company intends to defend against all of such counterclaims.

Subsequent Events	12 Months Ended
Subsequent Events	Dec. 31, 2020
Subsequent Events [Abstract]
Subsequent Events	Subsequent Events Subsequent to December 31, 2020, the Company paid in-kind the accrued Preferred Dividends of $9.1 million.

Additional Financial Information

12 Months Ended

Dec. 31, 2020

Other Income and Expenses [Abstract]

Additional Financial Information

Other Income (expense), net

The following table sets forth the components of Other Income (expense), net included in the Consolidated Statements of Operations:


	Twelve Months Ended December 31,
	2020		2019		2018
FX gains (losses) (1)	$	4,234	$	31	$	(478)
PIK Note impairment (2)	—		—		(84,314)
Litigation settlement (3)	—		—		4,495
Remeasurement gain (loss) on financial instrument (4)	—		—		3,849


Income from Tax credit (5), Investment (6) and Government refunds (7)	1,597		1,039		519
Income from sale of intangible assets (8)	3,477		5,518		—
Others (9)	227		801		1,012
	$	9,535	$	7,389	$	(74,917)

________________________________

(1)Fair value of foreign exchange gains and losses

(2)PIK Note impairment on the troubled debt restructuring

(3)Represents Legal settlement of $4.2 million and $0.3 million IP settlement from third parties

(4)Remeasurement of gain/loss on Mandatorily Redeemable Put option for common shares held by Siris.

(5)Represents VOX Acquisition R&D Tax Credit.

(6)Represents gain on sale on the Company’s cost investment in Clarity, Money Inc.

(7)Represents government and tax refunds

(8)Represents gain on sale on the Company’s IP addresses

(9)Represents an aggregate of individually immaterial transactions

Summary of Quarterly Results of Operations (Unaudited)

12 Months Ended

Dec. 31, 2020

Quarterly Financial Information Disclosure [Abstract]

Summary of Quarterly Results of Operations (Unaudited)

Quarterly results of operations for 2020 and 2019 are as follows:


	Quarter Ended
	March 31,		June 30,		September 30,		December 31,
2020	(In thousands, except per share data)
Net revenues	$	77,122	$	76,535	$	68,636	$	69,377

Loss from continuing operations	(17,287)		(11,458)		(16,998)		(2,380)
Net (loss) income	(3,350)		(694)		(5,622)		(692)
Net (loss) income attributable to Synchronoss	(12,276)		(10,148)		(15,367)		(10,892)
EPS
Basic:
Net loss from Continuing operations (1)	$	(0.30)	$	(0.24)	$	(0.36)	$	(0.26)


Diluted:
Net loss from Continuing operations (1)	$	(0.30)	$	(0.24)	$	(0.36)	$	(0.26)


	Quarter Ended
	March 31,		June 30,		September 30,		December 31,
2019	(In thousands, except per share data)
Net revenues	$	88,105	$	77,846	$	52,210	$	90,588

Loss from continuing operations	(20,339)		(18,288)		(50,972)		(18,189)
Net (loss) income	(19,737)		(16,577)		(61,213)		(5,940)
Net (loss) income attributable to Synchronoss	(27,587)		(25,030)		(69,432)		(14,678)
EPS
Basic:
Net loss from Continuing operations (1)	$	(0.68)	$	(0.61)	$	(1.70)	$	(0.36)


Diluted:
Net loss from Continuing operations (1)	$	(0.68)	$	(0.61)	$	(1.70)	$	(0.36)

________________________________

(1)Per common share amounts for the quarters and full year have been calculated separately. Accordingly, quarterly amounts do not add to the annual amount because of differences in the number of weighted-average common shares outstanding during each period which results principally from the effect of issuing shares of the Company’s common stock and options throughout the year.

Summary of Significant Accounting Policies (Policies)

12 Months Ended

Dec. 31, 2020

Organization, Consolidation and Presentation of Financial Statements [Abstract]

Basis of Presentation and Consolidation

Risks and Uncertainties

Recently Issued Accounting Standards

Recent accounting pronouncements adopted

Standard

Description

Effect on the financial statements

ASU 2016-13, ASU 2019-4 Financial Instruments-Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments

Date of adoption: January 1, 2020

Standards issued not yet adopted

Standard

Description

Effect on the financial statements

Update 2019-12 - Income Taxes (Topic 740) Simplifying the Accounting for Income Taxes

The Company continues to evaluate these changes and does not anticipate any material impact on the Company’s consolidated financial position or results of operations upon adoption.

Planned date of adoption: January 1, 2021.

Use of Estimates

Revenue Recognition

Transaction service arrangements include services such as processing equipment orders, new account setup and activation, number port requests, credit checks and inventory management.

basis over remaining expected customer relationship period. Revenues are presented net of discounts, which are volume level driven.

The Company’s typical performance obligations include the following:

Performance Obligation

When Performance Obligation is Typically Satisfied

When Payment is Typically Due

How Standalone Selling Price is Typically Estimated

Software License

Upon shipment or made available for download (point in time)

Within 90 days of delivery

Observable transactions or residual approach when prices are highly variable or uncertain

Software License with significant customization

Over the performance of the customization and installation of the software (over time)

Within 90 days of services
being performed

Residual approach

Hosting Services

As hosting services are provided (over time)

Within 90 days of services
being provided

Estimated using a cost-plus margin approach

Professional Services

Consulting

As work is performed (over time)

Within 90 days of services
being performed

Observable transactions

Customization

SaaS: Over the remaining term of the SaaS agreement

License: Over the performance of the customization and installation of the software (over time)

Within 90 days of services
being performed

Observable transactions

Transaction Services

As transaction is processed (over time)

Within 90 days of transaction

Observable transactions

Subscription Services

Customer Support

Ratably over the course of the support contract
(over time)

Within 90 days of the start of the contract period

Observable transactions

SaaS

Over the course of the SaaS service once the system is available for use
(over time)

Within 90 days of services
being performed

Estimated using a cost-plus margin approach

Deferred Revenue

Service Level Standards

Cost of Revenues

Research and Development

Concentration of Credit Risk

Cash and Cash Equivalents

The Company considers all highly liquid investments purchased with an original maturity of three months or less at the date of acquisition to be cash equivalents.

Accounts Receivable

Accounts ReceivableAccounts receivable include current notes, amounts billed to customers, claims, and unbilled revenue, which consists of amounts recognized as sales but not yet billed. Substantially all amounts of unbilled receivables are expected to be billed and collected in the subsequent year.

Allowance for Credit Losses

Fair Value of Financial Instruments and Liabilities

•Level 1 - Observable inputs - quoted prices in active markets for identical assets and liabilities;

•Level 3 - Unobservable inputs - includes amounts derived from valuation models where one or more significant inputs are unobservable and require the Company to develop relevant assumptions.

Property and Equipment

Noncontrolling Interests and Mandatorily Redeemable Financial Instruments

Business Combinations

Discontinued Operations

Investments in Affiliates and Other Entities

Goodwill

Impairment of Long-Lived Assets

Leases

For each lease, the Company must then determine:

•The present value of lease payments is calculated based on:

Income Taxes

Foreign Currency

Comprehensive Income (Loss)

Basic and Diluted Net Income Attributable to Common Stockholders per Common Share

Basic EPS is computed based upon the weighted average number of common shares outstanding for the year, excluding amounts associated with restricted shares.

Stock-based Compensation

Stock-Based Compensation

As of December 31, 2020, the Company maintains eight stock-based compensation plans.

Segment and Geographic Information

Summary of Significant Accounting Policies (Tables)

12 Months Ended

Dec. 31, 2020

Organization, Consolidation and Presentation of Financial Statements [Abstract]

Schedule of Impact of New Accounting Standard

Recent accounting pronouncements adopted

Standard

Description

Effect on the financial statements

ASU 2016-13, ASU 2019-4 Financial Instruments-Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments

Date of adoption: January 1, 2020

Standards issued not yet adopted

Standard

Description

Effect on the financial statements

Update 2019-12 - Income Taxes (Topic 740) Simplifying the Accounting for Income Taxes

The Company continues to evaluate these changes and does not anticipate any material impact on the Company’s consolidated financial position or results of operations upon adoption.

Planned date of adoption: January 1, 2021.

Schedule of Typical Remaining Performance Obligations

The Company’s typical performance obligations include the following:

Performance Obligation

When Performance Obligation is Typically Satisfied

When Payment is Typically Due

How Standalone Selling Price is Typically Estimated

Software License

Upon shipment or made available for download (point in time)

Within 90 days of delivery

Observable transactions or residual approach when prices are highly variable or uncertain

Software License with significant customization

Over the performance of the customization and installation of the software (over time)

Within 90 days of services
being performed

Residual approach

Hosting Services

As hosting services are provided (over time)

Within 90 days of services
being provided

Estimated using a cost-plus margin approach

Professional Services

Consulting

As work is performed (over time)

Within 90 days of services
being performed

Observable transactions

Customization

SaaS: Over the remaining term of the SaaS agreement

License: Over the performance of the customization and installation of the software (over time)

Within 90 days of services
being performed

Observable transactions

Transaction Services

As transaction is processed (over time)

Within 90 days of transaction

Observable transactions

Subscription Services

Customer Support

Ratably over the course of the support contract
(over time)

Within 90 days of the start of the contract period

Observable transactions

SaaS

Over the course of the SaaS service once the system is available for use
(over time)

Within 90 days of services
being performed

Estimated using a cost-plus margin approach

Schedule of Software Development Costs

The unamortized software development costs and amortization expense were as follows:


	Year ended December 31,
	2020		2019		2018
Unamortized software development costs	$	28,512	$	22,240	$	17,490
Software development amortization expense	10,843		8,258		8,123

Schedule of Foreign Currency Gains (Losses)

Gains or losses resulting from transactions denominated in foreign currencies are included in other income or expense, within the Consolidated Statements of Operations and were as follows:


	Twelve Months Ended December 31,
	2020		2019		2018
Net gain (loss) on foreign currency translations	$	4,234	$	31	$	(478)

Schedule of Revenue From External Customers and Long-lived assets, by Geographical Areas

Revenues by geography are based on the billing addresses of the Company’s customers. The following tables set forth revenues and property and equipment, net by geographic area:


	Year Ended December 31,
	2020		2019		2018
Revenues:
Domestic	$	228,639	$	232,183	$	249,674
Foreign	63,031		76,566		76,165
Total	$	291,670	$	308,749	$	325,839


	Year Ended December 31,
	2020		2019
Property and equipment, net:
Domestic	$	7,282	$	19,278
Foreign	4,450		7,247
Total	$	11,732	$	26,525

Revenue (Tables)

12 Months Ended

Dec. 31, 2020

Revenue from Contract with Customer [Abstract]

Schedule of Disaggregation of Revenue


	Twelve Months Ended December 31, 2020								Twelve Months Ended December 31, 2019
	Cloud		Digital		Messaging		Total		Cloud		Digital			Messaging		Total
Geography
Americas	$	155,287	$	45,893	$	27,459	$	228,639	$	155,076	$	46,765	*	$	30,342	$	232,183
APAC	—		4,502		31,310		35,812		—		3,658			45,403		49,061
EMEA	6,888		5,687		14,644		27,219		7,620		3,379			16,506		27,505
Total	$	162,175	$	56,082	$	73,413	$	291,670	$	162,696	$	53,802		$	92,251	$	308,749

Service Line
Professional Services	$	18,391	$	13,512	$	16,741	$	48,644	$	14,939	$	16,576		$	30,923	$	62,438
Transaction Services	5,651		7,396		—		13,047		5,606		6,690			—		12,296
Subscription Services	138,133		32,831		43,873		214,837		141,941		27,577		*	37,785		207,303
License	—		2,343		12,799		15,142		210		2,959			23,543		26,712
Total	$	162,175	$	56,082	$	73,413	$	291,670	$	162,696	$	53,802		$	92,251	$	308,749

________________________________

Schedule of Significant Changes in the Contract Liabilities Balance

Significant changes in the contract liabilities balance (current and noncurrent) during the period are as follows (in thousands):


	Contract Liabilities*
Balance - January 1, 2020	$	87,799
Revenue recognized in the period	(249,465)
Amounts billed but not recognized as revenue	207,280


Balance - December 31, 2020	$	45,614

________________________________

* Comprised of Deferred Revenue

Allowance for Credit Losses (Tables)

12 Months Ended

Dec. 31, 2020

Credit Loss [Abstract]

Schedule of Allowance For Credit Losses

The following table provides a roll-forward of the allowance for credit losses that is deducted from the amortized cost basis of accounts receivable to present the net amount expected to be collected (amounts in thousands):


Balance at December 31, 2019	$	1,864
Adjustment due to adoption of ASU 2016-13	751
Balance at January 1, 2020	2,615
Current period change for expected credit losses	(2,072)
Balance at December 31, 2020	$	543

Fair Value Measurements (Tables)

12 Months Ended

Dec. 31, 2020

Fair Value Disclosures [Abstract]

Schedule of Assets and Liabilities Held and their Related Classifications Under the Fair Value Hierarchy

The following is a summary of assets, liabilities and redeemable noncontrolling interests and their related classifications under the fair value hierarchy:


	December 31, 2020
	Total		(Level 1)		(Level 2)		(Level 3)
Assets
Cash, cash equivalents and restricted cash (1)	$	33,671	$	33,671	$	—	$	—
Marketable securities-short term (2)	—		—		—		—
Marketable securities-long term (2)	—		—		—		—

Total assets	$	33,671	$	33,671	$	—	$	—
Liabilities

Total liabilities	$	—	$	—	$	—	$	—
Temporary equity
Redeemable noncontrolling interests (3)	$	12,500	$	—	$	—	$	12,500
Total temporary equity	$	12,500	$	—	$	—	$	12,500


	December 31, 2019
	Total		(Level 1)		(Level 2)		(Level 3)
Assets
Cash, cash equivalents and restricted cash (1)	$	39,001	$	39,001	$	—	$	—
Marketable securities-short term (2)	11		—		11		—
Marketable securities-long term (2)	—		—		—		—
Total assets	$	39,012	$	39,001	$	11	$	—
Liabilities


Total liabilities	$	—	$	—	$	—	$	—
Temporary Equity
Redeemable noncontrolling interests (3)	$	12,500	$	—	$	—	$	12,500
Total temporary equity	$	12,500	$	—	$	—	$	12,500

________________________________

(1)Cash equivalents primarily included money market funds.

(2)Marketable securities are comprised of municipal bonds, certificates of deposit, corporate bonds, treasury bonds, and mutual funds.

(3)Put arrangements held by the noncontrolling interests in certain of the Company’s joint ventures.

Schedule of Estimated Fair Value of Investments in Marketable Equity Securities

At December 31, 2020, the estimated fair value of investments in marketable equity securities, were as follows:


Balance at December 31, 2019	$	11
Mutual funds purchases	—
Mutual funds sales	(11)
Realized gains (losses)	—
Balance at December 31, 2020	$	—

Schedule of Changes in Fair Value of Level 3

The changes in fair value of the Company’s Level 3 redeemable noncontrolling interests during the year ended December 31, 2020 were as follows:


Balance at December 31, 2019	$	12,500
Fair value adjustment	(344)
Net income attributable to redeemable noncontrolling interests	344
Balance at December 31, 2020	$	12,500

Property and Equipment (Tables)

12 Months Ended

Dec. 31, 2020

Property, Plant and Equipment [Abstract]

Schedule of Property and Equipment

Property and equipment consist of the following:


	December 31,
	2020		2019
Computer hardware	$	184,145	$	214,880
Computer software	52,135		64,509

Furniture and fixtures	8,951		9,546

Leasehold improvements	23,389		25,768
	268,620		314,703
Less: Accumulated depreciation	(256,888)		(288,178)
Total	$	11,732	$	26,525

Goodwill and Intangibles (Tables)

12 Months Ended

Dec. 31, 2020

Goodwill and Intangible Assets Disclosure [Abstract]

Schedule of Changes in Goodwill

The following table shows the adjustments to goodwill during 2020 and 2019:


Balance at December 31, 2018	$	224,899




Translation adjustments	(1,930)
Balance at December 31, 2019	$	222,969




Translation adjustments	9,802
Balance at December 31, 2020	$	232,771

Schedule of Composition of Intangible Assets

The Company’s intangible assets consist of the following:


	December 31, 2020
	Cost		Accumulated Amortization		Net
Technology	$	105,642	$	(94,867)	$	10,775
Customer lists and relationships	131,500		(101,468)		30,032
Capitalized software and patents	63,268		(34,482)		28,786
Trade name	2,477		(2,477)		—
Total	$	302,887	$	(233,294)	$	69,593


	December 31, 2019
	Cost		Accumulated Amortization		Net
Technology	$	99,832	$	(83,608)	$	16,224
Customer lists and relationships	125,308		(86,555)		38,753
Capitalized software and patents	46,222		(23,586)		22,636
Trade name	2,450		(2,450)		—
Total	$	273,812	$	(196,199)	$	77,613

Schedule of Estimated Annual Amortization Expense of Intangible Assets for the Next Five Years

Estimated future amortization expense of its intangible assets for the next five years is as follows:


Year ending December 31,
2021	$	23,348
2022	18,474
2023	8,858
2024	5,288
2025	4,798
Thereafter	1,236
Total *	$	62,002

____________________________

Accrued Expenses (Tables)

12 Months Ended

Dec. 31, 2020

Payables and Accruals [Abstract]

Schedule of Components of Accrued Expenses

Accrued expenses consist of the following:


	December 31,
	2020		2019
Accrued compensation and benefits	$	28,172	$	26,507
Accrued professional service fees	5,344		7,248
Accrued telecommunications and hosting	4,570		2,493
Accrued income taxes payable	3,227		4,063
Accrued preferred dividend	9,078		7,873
Accrued other	18,935		17,803
Total	$	69,326	$	65,987

Leases (Tables)

12 Months Ended

Dec. 31, 2020

Leases [Abstract]

Schedule of Operating Assets and Liabilities

The following table presents information about the Company's ROU assets and lease liabilities at December 31, 2020 (in thousands):



ROU assets:
Non-current operating lease ROU assets	$	34,538



Operating lease liabilities:
Current operating lease liabilities*	$	10,078
Non-current operating lease liabilities	44,126
Total operating lease liabilities	$	54,204

________________________________

* Amounts are included in Accrued Expenses on Consolidated Balance Sheets.

Schedule of Components of Lease Expense and Weighted Average Lease Term and Rates

The following table presents information about lease expense and sublease income for the year ended December 31, 2020 (in thousands):


Operating lease cost*	$	11,994
Other lease costs and income:
Variable lease costs* (1)	6,487
Sublease income*	(3,888)

Total net lease cost	$	14,593

________________________________

The following table provides the weighted-average remaining lease term and weighted-average discount rates for the Company’s leases as of December 31, 2020:


Operating Leases:
Weighted-average remaining lease term (years), weighted based on lease liability balances	6.36
Weighted-average discount rate (percentages), weighted based on the remaining balance of lease payments	7.5	%

The following table provides certain cash flow and supplemental noncash information related to the Company’s lease liabilities for the year ended December 31, 2020 (in thousands):


Operating Leases:
Cash paid for amounts included in the measurement of lease liabilities	$	13,181
Lease liabilities arising from obtaining right-of-use assets	1,739

Schedule of Maturities of Operating Lease Liabilities


	Operating Leases
2021	$	13,766
2022	11,220
2023	8,652
2024	8,401
2025	8,275
Thereafter	18,686
Total future lease payments	69,000
Less: amount representing interest	(14,796)
Present value of future lease payments (lease liability)	$	54,204

Debt (Tables)

12 Months Ended

Dec. 31, 2020

Debt Disclosure [Abstract]

Schedule of Interest Expense

The following table summarizes the Company’s interest expense:


	Twelve Months Ended December 31,
		2020		2019		2018
Convertible Senior Notes
Amortization of debt issuance costs		$	—	$	285	1,294
Interest on borrowings		—		363		1,578
Additional interest on default		—		—		191
2019 Revolving Credit Facility
Amortization of debt issuance costs		52		8		—
Commitment fee		4		5		—
Interest on borrowings		202		3		—
Capital leases		—		—		964
Other*		218		691		884
Total		$	476	$	1,355	$	4,911

________________________________

* Mainly finance leases’ related interest expense.

Tabular disclosure of long-debt instruments or arrangements, including identification, terms, features, collateral requirements and other information necessary to a fair presentation. These are debt arrangements that originally required repayment more than twelve months after issuance or greater than the normal operating cycle of the entity, if longer.

Reference 1: http://fasb.org/us-gaap/role/ref/legacyRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 210
-SubTopic 10
-Section S99
-Paragraph 1
-Subparagraph (SX 210.5-02.22)
-URI http://asc.fasb.org/extlink&oid=120391452&loc=d3e13212-122682

Reference 2: http://fasb.org/us-gaap/role/ref/legacyRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 835
-SubTopic 30
-Section 45
-Paragraph 1A
-URI http://asc.fasb.org/extlink&oid=119993939&loc=d3e28541-108399

Reference 3: http://fasb.org/us-gaap/role/ref/legacyRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 505
-SubTopic 10
-Section 50
-Paragraph 6
-URI http://asc.fasb.org/extlink&oid=109259400&loc=d3e21506-112644

Reference 4: http://fasb.org/us-gaap/role/ref/legacyRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 235
-SubTopic 10
-Section S99
-Paragraph 1
-Subparagraph (SX 210.4-08.(e),(f))
-URI http://asc.fasb.org/extlink&oid=120395691&loc=d3e23780-122690

Reference 5: http://fasb.org/us-gaap/role/ref/legacyRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 835
-SubTopic 30
-Section 45
-Paragraph 2
-URI http://asc.fasb.org/extlink&oid=119993939&loc=d3e28551-108399

Reference 6: http://fasb.org/us-gaap/role/ref/legacyRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 505
-SubTopic 10
-Section 50
-Paragraph 7
-URI http://asc.fasb.org/extlink&oid=109259400&loc=d3e21521-112644

Reference 7: http://fasb.org/us-gaap/role/ref/legacyRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 505
-SubTopic 10
-Section 50
-Paragraph 8
-URI http://asc.fasb.org/extlink&oid=109259400&loc=d3e21538-112644

Reference 8: http://fasb.org/us-gaap/role/ref/legacyRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 942
-SubTopic 470
-Section 50
-Paragraph 3
-URI http://asc.fasb.org/extlink&oid=75038535&loc=d3e64711-112823

Reference 9: http://fasb.org/us-gaap/role/ref/legacyRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 835
-SubTopic 30
-Section 55
-Paragraph 8
-URI http://asc.fasb.org/extlink&oid=114775985&loc=d3e28878-108400

Reference 10: http://fasb.org/us-gaap/role/ref/legacyRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 505
-SubTopic 10
-Section 50
-Paragraph 3
-URI http://asc.fasb.org/extlink&oid=109259400&loc=d3e21475-112644

Accumulated Other Comprehensive Income (Loss), Net of Tax [Abstract]

Accumulated Other Comprehensive (Loss) / Income (Tables)

12 Months Ended

Dec. 31, 2020

Schedule of Changes in Accumulated Other Comprehensive Income (Loss)

The changes in accumulated other comprehensive (loss) income during the years ended December 31, were as follows:


	Balance at December 31, 2019		Other comprehensive (loss) income		Tax effect		Balance at December 31, 2020
Foreign currency	$	(28,204)	$	2,128			$	(26,076)
Unrealized loss on intra-entity foreign currency transactions	(4,306)		3,130		(961)		(2,137)
Unrealized holding gains (losses) on marketable debt securities	(751)		751		—		—
Total	$	(33,261)	$	6,009	$	(961)	$	(28,213)


	Balance at December 31, 2018		Other comprehensive (loss) income		Tax effect		Balance at December 31, 2019
Foreign currency	$	(26,436)	$	(1,768)	$	—	$	(28,204)
Unrealized income (loss) on intra-entity foreign currency transactions	(3,906)		(579)		179		(4,306)
Unrealized holding gains (losses) on marketable debt securities	(41)		(710)		—		(751)
Total	$	(30,383)	$	(3,057)	$	179	$	(33,261)


	Balance at December 31, 2017		Other comprehensive (loss) income		Tax effect		Balance at December 31, 2018
Foreign currency	$	(20,284)	$	(6,152)	$	—	$	(26,436)
Unrealized (loss) income on intra-entity foreign currency transactions	(3,085)		(1,263)		442		(3,906)
Unrealized holding gains (losses) on marketable debt securities	(4)		(37)		—		(41)
Total	$	(23,373)	$	(7,452)	$	442	$	(30,383)

Capital Structure (Tables)

12 Months Ended

Dec. 31, 2020

Stockholders' Equity Note [Abstract]

Schedule of Series A Preferred Stock

A summary of the Company’s Series A Convertible Participating Perpetual Preferred Stock balance at December 31, 2020 and changes during the year ended December 31, 2020, are presented below:


	Preferred Stock
	Shares	Amount
Balance at December 31, 2019	217	$	200,865


Amortization of preferred stock issuance costs	—	3,530
Issuance of preferred PIK dividend	33	33,246




Balance at December 31, 2020	250	$	237,641

Stock Plans (Tables)

12 Months Ended

Dec. 31, 2020

Share-based Payment Arrangement [Abstract]

Schedule of Stock-based Compensation

The following table summarizes stock-based compensation expense related to all of the Company’s stock awards included by operating expense categories, as follows:


	Twelve Months Ended December 31,
		2020		2019		2018
Cost of revenues		$	2,409	$	2,929	$	4,370
Research and development		4,380		4,227		6,055
Selling, general and administrative		4,348		15,094		17,179
Total stock-based compensation expense		$	11,137	$	22,250	$	27,604

The following table summarizes stock-based compensation expense related to all of the Company’s stock awards included by award types, as follows:


	Twelve Months Ended December 31,
		2020		2019		2018
Stock options		$	1,308	$	7,348	$	7,368
Restricted stock awards		9,743		14,775		20,216
Performance Based Cash Units		86		127		20

Total stock-based compensation before taxes		11,137		22,250		27,604
Tax benefit		$	1,815	$	3,455	$	5,387

Schedule of Fair Value Assumptions

The weighted-average assumptions used in the Black-Scholes option pricing model are as follows:


	Twelve Months Ended December 31,
		2020			2019			2018
Expected stock price volatility		74.5		%	69.6		%	65.5		%
Risk-free interest rate		1.0		%	1.9		%	2.6		%
Expected life of options (in years)		4.47			4.34			4.13
Expected dividend yield		0.0		%	0.0		%	0.0		%
Weighted-average fair value (PSV) of the options		$	2.79		$	3.82		$	4.91

Schedule of Information about Stock Options Outstanding

The following table summarizes information about stock options outstanding as of December 31, 2020:


Options	Number of Options	Weighted-Average Exercise Price		Weighted-Average Remaining Contractual Term (Years)	Aggregate Intrinsic Value
Outstanding at December 31, 2019	4,922	$	14.54
Options Granted	2,315	4.84
Options Exercised	—	—
Options Cancelled	(2,814)	14.32
Outstanding at December 31, 2020	4,423	$	9.60	4.57	$	788,413.19
Vested at December 31, 2020	1,809	$	15.38	2.59	$	—
Exercisable at December 31, 2020	1,809	$	15.38	2.59	$	1,547.85

Schedule of Unvested Restricted Stock and Performance Shares Activity

A summary of the Company’s unvested restricted stock at December 31, 2020, and changes during the year ended December 31, 2020, is presented below:


Unvested Restricted Stock	Number of Awards	Weighted- Average Grant Date Fair Value
Unvested at December 31, 2019	3,375	$	8.68
Granted	301	4.90
Vested	(1,341)	9.11
Forfeited	(825)	7.79
Unvested at December 31, 2020	1,510	$	7.05

A summary of the Company’s unvested performance-based cash units at December 31, 2020 and changes during the year ended December 31, 2020, is presented below:


Unvested Cash Units	Number of Awards	Period end Fair Value
Unvested at December 31, 2019	1,046	$	4.75
Granted	1,391	—
Vested	—	—
Forfeited	(1,530)	—
Unvested at December 31, 2020	907	$	4.70

Restructuring (Tables)

12 Months Ended

Dec. 31, 2020

Restructuring and Related Activities [Abstract]

Schedule of the Restructuring Accrual and Changes

A summary of the Company’s restructuring accrual at December 31, 2020 and changes during the year ended December 31, 2020, are presented below:


	Balance at December 31, 2019		Charges		Payments		Other Adjustments1		Balance at December 31, 2020
Employment termination costs	$	90	$	7,920	$	(6,501)	$	71	$	1,580

________________________________

(1)Includes non-cash adjustments and reclassifications.

Income Taxes (Tables)

12 Months Ended

Dec. 31, 2020

Income Tax Disclosure [Abstract]

Schedule of Components of Income before Income Taxes

The components of income or (loss) from continuing operations before income taxes are as follows:


	Year Ended December 31,
	2020		2019		2018
Domestic	$	(43,457)	$	(104,445)	$	(216,589)
Foreign	5,991		3,152		(46,585)
Total	$	(37,466)	$	(101,293)	$	(263,174)

Schedule of Components of Income Tax (Expense) Benefit

The components of income tax (expense) benefit from continuing operations are as follows:


	Year Ended December 31,
	2020		2019		2018
Current:
Federal	$	30,365	$	(208)	$	3,163
State	56		46		116
Foreign	(3,643)		(2,048)		(2,612)
Deferred:
Federal	262		(28)		6,729
State	(229)		(17)		2,214
Foreign	297		81		8,284
Income tax benefit (provision)	$	27,108	$	(2,174)	$	17,894

Schedule of Reconciliations of the Statutory Tax Rates and the Effective Tax Rates

Reconciliations of the statutory tax rates and the effective tax rates from continuing operations for the years ended December 31, 2020, 2019 and 2018 are as follows:


	Year Ended December 31,
	2020		2019		2018
Statutory rate	21.0	%	21.0	%	21.0	%
State taxes, net of federal benefit	(0.5)	%	(0.8)	%	3.0	%
Effect of rates different than statutory	(2.1)	%	(4.3)	%	(2.0)	%
Minority interest	0.2	%	0.2	%	(1.0)	%
Non-deductible Bad Debt	(2.9)	%	—	%	—	%
Stock based compensation	(6.1)	%	(2.5)	%	(2.0)	%
Foreign Basis Differences	9.8	%	—	%	—	%
Other permanent differences	(0.9)	%	(0.3)	%	—	%
Research and development credit	6.5	%	0.5	%	—	%
Change in valuation allowance	(3.2)	%	6.7	%	(17.0)	%
Uncertain tax positions	(0.7)	%	0.6	%	1.0	%



Other	1.1	%	(1.2)	%	1.0	%
Acquisitions and foreign tax residency changes	—	%	—	%	3.0	%
Investment in JV	—	%	(1.7)	%	—	%
Global Intangible Low-Taxed Income	3.9	%	(3.3)	%	—	%
Base Erosion Anti-Abuse Tax and Related Elections	0.9	%	(17.0)	%	—	%

NOL Carryback and Other Refund Claims	45.4	%	—	%	—	%
Effective tax rate	72.4	%	(2.1)	%	7.0	%

Schedule of Significant Components of the Company's Deferred Tax Assets and Liabilities

Significant components of the Company’s deferred tax assets and liabilities are as follows:


	As of December 31,
	2020		2019
Deferred tax assets:
Accrued liabilities	$	1,660	$	78
Deferred revenue	5,410		12,943
Bad debts reserve	2,248		9,291
Deferred compensation	6,816		5,262
Federal net operating loss carryforwards	8,876		7,969
State net operating loss carryforwards	7,415		4,236
Foreign net operating loss carryforwards	10,036		9,401
Lease obligations	10,142		13,791
Capital loss carryforward	10,365		1,563
Intangible assets	6,153		2,716
Basis difference	6,256		8,041
Installment sale	—		8,726
Credits	9,720		—
Fixed assets	1,249		—
Other	26		3,208
Total deferred tax assets	$	86,372	$	87,225

Deferred tax liabilities:

Basis difference	$	(1,555)	$	—
Depreciation and amortization	(5,171)		(5,965)
Lease Assets	(6,121)		(9,593)
Other	(439)		—
Total deferred tax liabilities	(13,286)		(15,558)
Less: valuation allowance	(74,961)		(73,346)
Net deferred income tax (liabilities) assets	$	(1,875)	$	(1,679)

Schedule of Net Operating Loss Carryforwards

Such NOL carryforwards expire as follows:


	NOL carryforward
2021	$	2,040
2022	$	2,222
2023 - 2038	159,194
Indefinite	107,474
Total	$	270,930

Schedule of Unrecognized Tax Benefits

A reconciliation of the amounts of unrecognized tax benefits excluding interest, are as follows:






Unrecognized tax benefit at December 31, 2017	$	6,475
Decrease for tax positions taken during prior year	(567)
Increases related to acquired entities	—
Reduction due to lapse of applicable statute of limitations	(2,657)
Decreases related to divested entities	—
Increases for tax positions of current period	721
Unrecognized tax benefit at December 31, 2018	3,972
Increase for tax positions taken during prior year	—
Increases related to acquired entities	—
Increases and (decreases) related to Lapse of Statute of Limitations	(703)
Decreases related to divested entities	—
Increases for tax positions of current period	—
Unrecognized tax benefit at December 31, 2019	3,269
Increase for tax positions taken during prior year	—
Increases related to acquired entities	—
Increases and (decreases) related to Lapse of Statute of Limitations	(262)
Decreases related to divested entities	—
Increases (decreases) for tax positions of current period	276
Unrecognized tax benefit at December 31, 2020	$	3,283

Earnings per Common Share (Tables)

12 Months Ended

Dec. 31, 2020

Earnings Per Share [Abstract]

Schedule of Reconciliation of the Numerator and Denominator Used in Computing Basic and Diluted Net Income Attributable to Common Stockholders Per Common Share


	Twelve Months Ended December 31,
		2020		2019		2018
Numerator - Basic:
Net loss from continuing operations		$	(10,358)	$	(103,467)	$	(245,280)
Net income (loss) attributable to redeemable noncontrolling interests		(344)		(1,126)		8,837
Preferred stock dividend		(37,981)		(32,134)		(25,593)
Net loss from continuing operations attributable to Synchronoss		(48,683)		(136,727)		(262,036)

Income from discontinued operations, net of taxes**		—		—		18,288
Net loss attributable to Synchronoss		$	(48,683)	$	(136,727)	$	(243,748)

Numerator - Diluted:
Net loss from continuing operations attributable to Synchronoss		$	(48,683)	$	(136,727)	$	(262,036)
Income effect for interest on convertible debt, net of tax		—		—		—
Net loss from continuing operations adjusted for the convertible debt		(48,683)		(136,727)		(262,036)

Income from discontinued operations, net of taxes**		—		—		18,288
Net loss attributable to Synchronoss		$	(48,683)	$	(136,727)	$	(243,748)

Denominator:
Weighted average common shares outstanding — basic		41,950		40,694		40,277
Dilutive effect of:
Shares from assumed conversion of convertible debt 1		—		—		—
Shares from assumed conversion of preferred stock 2		—		—		—
Options and unvested restricted shares		—		—		—
Weighted average common shares outstanding — diluted		41,950		40,694		40,277

Basic EPS
Net loss from Continuing operations		$	(1.16)	$	(3.36)	$	(6.51)
Net income from Discontinued operations**		$	—	$	—	$	0.46
		$	(1.16)	$	(3.36)	$	(6.05)
Diluted EPS
Net loss from Continuing operations		$	(1.16)	$	(3.36)	$	(6.51)
Net income from Discontinued operations**		$	—	$	—	$	0.46
		$	(1.16)	$	(3.36)	$	(6.05)



Anti-dilutive stock options excluded		—		—		—
Unvested shares of restricted stock awards		1,510		3,375		2,700

________________________________

** See Note 4. Acquisitions and Divestitures for transactions classified as discontinued operations

Commitments (Tables)

12 Months Ended

Dec. 31, 2020

Commitments and Contingencies Disclosure [Abstract]

Schedule of Aggregate Annual future Minimum Payments Under Non Cancelable Agreements

Aggregate annual future minimum payments under non-cancelable agreements as of December 31, 2020 are as follows:


Year	Non-cancelable agreements
2021	$	11,632
2022	11,942
2023	12,654
2024 and thereafter	21,994
Total	$	58,222

Additional Financial Information (Tables)

12 Months Ended

Dec. 31, 2020

Other Income and Expenses [Abstract]

Schedule of Components of Other (Expense) Income, Net

The following table sets forth the components of Other Income (expense), net included in the Consolidated Statements of Operations:


	Twelve Months Ended December 31,
	2020		2019		2018
FX gains (losses) (1)	$	4,234	$	31	$	(478)
PIK Note impairment (2)	—		—		(84,314)
Litigation settlement (3)	—		—		4,495
Remeasurement gain (loss) on financial instrument (4)	—		—		3,849


Income from Tax credit (5), Investment (6) and Government refunds (7)	1,597		1,039		519
Income from sale of intangible assets (8)	3,477		5,518		—
Others (9)	227		801		1,012
	$	9,535	$	7,389	$	(74,917)

________________________________

(1)Fair value of foreign exchange gains and losses

(2)PIK Note impairment on the troubled debt restructuring

(3)Represents Legal settlement of $4.2 million and $0.3 million IP settlement from third parties

(4)Remeasurement of gain/loss on Mandatorily Redeemable Put option for common shares held by Siris.

(5)Represents VOX Acquisition R&D Tax Credit.

(6)Represents gain on sale on the Company’s cost investment in Clarity, Money Inc.

(7)Represents government and tax refunds

(8)Represents gain on sale on the Company’s IP addresses

(9)Represents an aggregate of individually immaterial transactions

Summary of Quarterly Results of Operations (Unaudited) (Tables)

12 Months Ended

Dec. 31, 2020

Quarterly Financial Information Disclosure [Abstract]

Schedule of Quarterly Financial Information

Quarterly results of operations for 2020 and 2019 are as follows:


	Quarter Ended
	March 31,		June 30,		September 30,		December 31,
2020	(In thousands, except per share data)
Net revenues	$	77,122	$	76,535	$	68,636	$	69,377

Loss from continuing operations	(17,287)		(11,458)		(16,998)		(2,380)
Net (loss) income	(3,350)		(694)		(5,622)		(692)
Net (loss) income attributable to Synchronoss	(12,276)		(10,148)		(15,367)		(10,892)
EPS
Basic:
Net loss from Continuing operations (1)	$	(0.30)	$	(0.24)	$	(0.36)	$	(0.26)


Diluted:
Net loss from Continuing operations (1)	$	(0.30)	$	(0.24)	$	(0.36)	$	(0.26)


	Quarter Ended
	March 31,		June 30,		September 30,		December 31,
2019	(In thousands, except per share data)
Net revenues	$	88,105	$	77,846	$	52,210	$	90,588

Loss from continuing operations	(20,339)		(18,288)		(50,972)		(18,189)
Net (loss) income	(19,737)		(16,577)		(61,213)		(5,940)
Net (loss) income attributable to Synchronoss	(27,587)		(25,030)		(69,432)		(14,678)
EPS
Basic:
Net loss from Continuing operations (1)	$	(0.68)	$	(0.61)	$	(1.70)	$	(0.36)


Diluted:
Net loss from Continuing operations (1)	$	(0.68)	$	(0.61)	$	(1.70)	$	(0.36)

________________________________

Summary of Significant Accounting Policies - Software Development Costs (Details) - USD ($)	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019	Dec. 31, 2018
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Unamortized software development costs	$ 28,512,000	$ 22,240,000	$ 17,490,000
Software development amortization expense	10,843,000	8,258,000	8,123,000
Software development impairment charges	900,000	0	500,000
Intangible assets
Software development impairment charges	$ 900,000	$ 0	$ 500,000
Software and Software Development Costs \| Minimum
Intangible assets
Finite-Lived Intangible Asset, Useful Life	2 years
Software and Software Development Costs \| Maximum
Intangible assets
Finite-Lived Intangible Asset, Useful Life	3 years

Summary of Significant Accounting Policies - Concentration of Credit Risk (Details)	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019	Dec. 31, 2018
Minimum
Concentration Risk [Line Items]
Customer contracts, term of contracts	3 years
Maximum
Concentration Risk [Line Items]
Customer contracts, term of contracts	5 years
Top Five Customers \| Customer Concentration Risk \| Revenue
Concentration Risk [Line Items]
Concentration risk, percentage	68.00%	69.20%	69.00%

Summary of Significant Accounting Policies - Goodwill (Details) - USD ($)	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019	Dec. 31, 2018
Goodwill [Line Items]
Goodwill impairment	$ 0	$ 0	$ 9,100,000
Zentry Joint Venture
Goodwill [Line Items]
Goodwill impairment	$ 0	$ 0	$ 9,100,000

Summary of Significant Accounting Policies - Foreign Currency (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019	Dec. 31, 2018
Accounting Policies [Abstract]
Net gain (loss) on foreign currency translations	$ 4,234	$ 31	$ (478)

Summary of Significant Accounting Policies (Details) $ in Millions	12 Months Ended
	Dec. 31, 2020 USD ($) compensation_plan	Dec. 31, 2019 USD ($)
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Unbilled receivables \| $	$ 3.4	$ 5.1
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Number of compensation plans \| compensation_plan	8
Minimum
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Property and equipment, useful life	3 years
Maximum
New Accounting Pronouncements or Change in Accounting Principle [Line Items]
Property and equipment, useful life	5 years

Summary of Significant Accounting Policies - Geographical Information (Details) $ in Thousands	3 Months Ended								12 Months Ended
	Dec. 31, 2020 USD ($)	Sep. 30, 2020 USD ($)	Jun. 30, 2020 USD ($)	Mar. 31, 2020 USD ($)	Dec. 31, 2019 USD ($)	Sep. 30, 2019 USD ($)	Jun. 30, 2019 USD ($)	Mar. 31, 2019 USD ($)	Dec. 31, 2020 USD ($) segment	Dec. 31, 2019 USD ($)	Dec. 31, 2018 USD ($)
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Number of operating segments \| segment									2
Number of reportable segments \| segment									1
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues	$ 69,377	$ 68,636	$ 76,535	$ 77,122	$ 90,588	$ 52,210	$ 77,846	$ 88,105	$ 291,670	$ 308,749	$ 325,839
Property and equipment, net	11,732				26,525				11,732	26,525
Domestic
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues									228,639	232,183	249,674
Property and equipment, net	7,282				19,278				7,282	19,278
Foreign
Revenues from External Customers and Long-Lived Assets [Line Items]
Revenues									63,031	76,566	$ 76,165
Property and equipment, net	$ 4,450				$ 7,247				$ 4,450	$ 7,247

Amount, excluding tax collected from customer, of revenue from satisfaction of performance obligation by transferring promised good or service to customer. Tax collected from customer is tax assessed by governmental authority that is both imposed on and concurrent with specific revenue-producing transaction, including, but not limited to, sales, use, value added and excise.

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 30
-Subparagraph (a)
-URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8906-108599

Reference 2: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 40
-URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e9031-108599

Reference 3: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 41
-Subparagraph (a)
-URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e9038-108599

Reference 4: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 32
-Subparagraph (b)
-URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8933-108599

Reference 5: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 32
-Subparagraph (a)
-URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8933-108599

Reference 6: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 606
-SubTopic 10
-Section 50
-Paragraph 4
-Subparagraph (a)
-URI http://asc.fasb.org/extlink&oid=121604090&loc=SL49130543-203045

Reference 7: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 22
-Subparagraph (b)
-URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8736-108599

Reference 8: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 22
-Subparagraph (a)
-URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8736-108599

Reference 9: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 42
-URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e9054-108599

Reference 10: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 606
-SubTopic 10
-Section 50
-Paragraph 5
-URI http://asc.fasb.org/extlink&oid=121604090&loc=SL49130545-203045

Reference 11: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 924
-SubTopic 10
-Section S99
-Paragraph 1
-Subparagraph (SAB Topic 11.L)
-URI http://asc.fasb.org/extlink&oid=6472922&loc=d3e499488-122856

Revenue - Disaggregation of Revenue (Details) - USD ($) $ in Thousands	3 Months Ended								12 Months Ended
	Dec. 31, 2020	Sep. 30, 2020	Jun. 30, 2020	Mar. 31, 2020	Dec. 31, 2019	Sep. 30, 2019	Jun. 30, 2019	Mar. 31, 2019	Dec. 31, 2020	Dec. 31, 2019	Dec. 31, 2018
Disaggregation of Revenue [Line Items]
Net revenues	$ 69,377	$ 68,636	$ 76,535	$ 77,122	$ 90,588	$ 52,210	$ 77,846	$ 88,105	$ 291,670	$ 308,749	$ 325,839
Professional Services
Disaggregation of Revenue [Line Items]
Net revenues									48,644	62,438
Transaction Services
Disaggregation of Revenue [Line Items]
Net revenues									13,047	12,296
Subscription Services
Disaggregation of Revenue [Line Items]
Net revenues									214,837	207,303
License
Disaggregation of Revenue [Line Items]
Net revenues									15,142	26,712
Americas
Disaggregation of Revenue [Line Items]
Net revenues									228,639	232,183
APAC
Disaggregation of Revenue [Line Items]
Net revenues									35,812	49,061
EMEA
Disaggregation of Revenue [Line Items]
Net revenues									27,219	27,505
Cloud
Disaggregation of Revenue [Line Items]
Net revenues									162,175	162,696
Cloud \| Professional Services
Disaggregation of Revenue [Line Items]
Net revenues									18,391	14,939
Cloud \| Transaction Services
Disaggregation of Revenue [Line Items]
Net revenues									5,651	5,606
Cloud \| Subscription Services
Disaggregation of Revenue [Line Items]
Net revenues									138,133	141,941
Cloud \| License
Disaggregation of Revenue [Line Items]
Net revenues									0	210
Cloud \| Americas
Disaggregation of Revenue [Line Items]
Net revenues									155,287	155,076
Cloud \| APAC
Disaggregation of Revenue [Line Items]
Net revenues									0	0
Cloud \| EMEA
Disaggregation of Revenue [Line Items]
Net revenues									6,888	7,620
Digital
Disaggregation of Revenue [Line Items]
Net revenues									56,082	53,802
Digital \| STIN
Disaggregation of Revenue [Line Items]
Net revenues						$ (26,000)			(26,000)
Digital \| Professional Services
Disaggregation of Revenue [Line Items]
Net revenues									13,512	16,576
Digital \| Transaction Services
Disaggregation of Revenue [Line Items]
Net revenues									7,396	6,690
Digital \| Subscription Services
Disaggregation of Revenue [Line Items]
Net revenues									32,831	27,577
Digital \| License
Disaggregation of Revenue [Line Items]
Net revenues									2,343	2,959
Digital \| Americas
Disaggregation of Revenue [Line Items]
Net revenues									45,893	46,765
Digital \| APAC
Disaggregation of Revenue [Line Items]
Net revenues									4,502	3,658
Digital \| EMEA
Disaggregation of Revenue [Line Items]
Net revenues									5,687	3,379
Messaging
Disaggregation of Revenue [Line Items]
Net revenues									73,413	92,251
Messaging \| Professional Services
Disaggregation of Revenue [Line Items]
Net revenues									16,741	30,923
Messaging \| Transaction Services
Disaggregation of Revenue [Line Items]
Net revenues									0	0
Messaging \| Subscription Services
Disaggregation of Revenue [Line Items]
Net revenues									43,873	37,785
Messaging \| License
Disaggregation of Revenue [Line Items]
Net revenues									12,799	23,543
Messaging \| Americas
Disaggregation of Revenue [Line Items]
Net revenues									27,459	30,342
Messaging \| APAC
Disaggregation of Revenue [Line Items]
Net revenues									31,310	45,403
Messaging \| EMEA
Disaggregation of Revenue [Line Items]
Net revenues									$ 14,644	$ 16,506

Revenue - Narrative (Details) - USD ($)	12 Months Ended
Revenue - Narrative (Details) - USD ($)	Dec. 31, 2020	Jan. 01, 2018
Disaggregation of Revenue [Line Items]
Amortization capitalized contract cost	$ 200,000
Contract Acquisition Costs
Disaggregation of Revenue [Line Items]
Capitalized contract cost		$ 700,000
Impairment capitalized contract cost	0
Contract Fulfillment Costs
Disaggregation of Revenue [Line Items]
Capitalized contract cost	$ 100,000

Revenue - Contract Assets and Liabilities (Details) $ in Thousands	12 Months Ended
	Dec. 31, 2020 USD ($)
Revenue from Contract with Customer [Abstract]
Contract asset, balance	$ 7,100
Changes In Contract Liabilities [Roll Forward]
Balance - January 1, 2020	87,799
Revenue recognized in the period	(249,465)
Amounts billed but not recognized as revenue	207,280
Balance - December 31, 2020	$ 45,614

Revenue - Remaining Performance Obligations (Details) $ in Millions	12 Months Ended
	Dec. 31, 2020 USD ($)
Revenue from Contract with Customer [Abstract]
Remaining performance obligation	$ 280.4
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2021-01-01
Revenue from Contract with Customer [Abstract]
Remaining performance obligation, expected timing of satisfaction, percent	70.19%
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Revenue, remaining performance obligation, expected timing of satisfaction, period	2 years

Acquisitions and Divestitures - Acquisitions (Details) - USD ($)	1 Months Ended	12 Months Ended
	May 31, 2018	Dec. 31, 2020	Dec. 31, 2019	Dec. 31, 2018
Selling, general and administrative
Business Acquisition [Line Items]
Transaction costs		$ 0	$ 0	$ 100,000
Honeybee Software
Business Acquisition [Line Items]
Total preliminary cash consideration transferred	$ 9,700,000
Additional consideration transferred	$ 8,700,000
Additional consideration transferred, period (in years)	3 years

Acquisitions and Divestitures - Divestitures (Details) - SNCR, LLC $ in Millions	3 Months Ended
	Mar. 31, 2018 USD ($)
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Decrease in noncontrolling interest	$ (12.8)
Increase to additional paid in capital	$ 12.8

Allowance for Credit Losses - Narrative (Details) - USD ($)
$ in Thousands

12 Months Ended

Dec. 31, 2020

Dec. 31, 2019

Credit Loss [Abstract]

Allowance for credit loss

^[1]

$ 47,849

$ 65,863

500

Accounts, Notes, Loans and Financing Receivable [Line Items]

Current period change for expected credit losses

(2,072)

STIN

Accounts, Notes, Loans and Financing Receivable [Line Items]

Current period change for expected credit losses

1,400

Accretion of interest

$ 1,400

[1]	See Note 7. Investments in Affiliates and Related Transactions for related party transactions reflected in this account.

Allowance for Credit Losses - (Details) $ in Thousands	12 Months Ended
Allowance for Credit Losses - (Details) $ in Thousands	Dec. 31, 2020 USD ($)
Accounts Receivable, Allowance for Credit Loss [Roll Forward]
Beginning balance	$ 1,864
Current period change for expected credit losses	(2,072)
Ending balance	543
Cumulative Effect, Period of Adoption, Adjustment
Accounts Receivable, Allowance for Credit Loss [Roll Forward]
Beginning balance	751
Cumulative Effect, Period of Adoption, Adjusted Balance
Accounts Receivable, Allowance for Credit Loss [Roll Forward]
Beginning balance	$ 2,615

Fair Value Measurements - Hierarchy (Details) - USD ($) $ in Thousands	Dec. 31, 2020	Dec. 31, 2019
Assets
Cash, cash equivalents and restricted cash	$ 33,671	$ 39,001
Marketable securities-short term	0	11
Marketable securities-long term	0	0
Total assets	33,671	39,012
Liabilities
Total liabilities	0	0
Temporary equity
Redeemable noncontrolling interests	12,500	12,500
Total temporary equity	12,500	12,500
(Level 1)
Assets
Cash, cash equivalents and restricted cash	33,671	39,001
Marketable securities-short term	0	0
Marketable securities-long term	0	0
Total assets	33,671	39,001
Liabilities
Total liabilities	0	0
Temporary equity
Redeemable noncontrolling interests	0	0
Total temporary equity	0	0
(Level 2)
Assets
Cash, cash equivalents and restricted cash	0	0
Marketable securities-short term	0	11
Marketable securities-long term	0	0
Total assets	0	11
Liabilities
Total liabilities	0	0
Temporary equity
Redeemable noncontrolling interests	0	0
Total temporary equity	0	0
(Level 3)
Assets
Cash, cash equivalents and restricted cash	0	0
Marketable securities-short term	0	0
Marketable securities-long term	0	0
Total assets	0	0
Liabilities
Total liabilities	0	0
Temporary equity
Redeemable noncontrolling interests	12,500	12,500
Total temporary equity	$ 12,500	$ 12,500

Fair Value Measurements - AFS Securities in Unrealized Loss Position (Details) - USD ($) $ in Millions	Dec. 31, 2020	Dec. 31, 2019
Fair Value Disclosures [Abstract]
Aggregate fair value of investment with unrealized losses	$ 0.0	$ 0.0

Fair Value Measurements - Marketable Securities (Details) $ in Thousands	12 Months Ended
	Dec. 31, 2020 USD ($)
Changes In Marketable Securities [Roll Forward]
Balance at December 31, 2019	$ 11
Mutual funds purchases	0
Mutual funds sales	(11)
Realized gains (losses)	0
Balance at December 31, 2020	$ 0

Fair Value Measurements - Level 3 Redeemable Noncontrolling Interests (Details) - Redeemable Noncontrolling Interests $ in Thousands	12 Months Ended
	Dec. 31, 2020 USD ($)
Changes in fair value of the Company’s Level 3 redeemable noncontrolling interests
Balance at December 31, 2019	$ 12,500
Fair value adjustment	(344)
Net income attributable to redeemable noncontrolling interests	344
Balance at December 31, 2020	$ 12,500

Property and Equipment (Details) - USD ($) $ in Thousands	12 Months Ended
Property and Equipment (Details) - USD ($) $ in Thousands	Dec. 31, 2020	Dec. 31, 2019	Dec. 31, 2018
Property, Plant and Equipment [Line Items]
Property and equipment, gross	$ 268,620	$ 314,703
Less: Accumulated depreciation	(256,888)	(288,178)
Total	11,732	26,525
Depreciation	15,600	43,500	$ 55,800
Computer hardware
Property, Plant and Equipment [Line Items]
Property and equipment, gross	184,145	214,880
Computer software
Property, Plant and Equipment [Line Items]
Property and equipment, gross	52,135	64,509
Furniture and fixtures
Property, Plant and Equipment [Line Items]
Property and equipment, gross	8,951	9,546
Leasehold improvements
Property, Plant and Equipment [Line Items]
Property and equipment, gross	$ 23,389	$ 25,768

Investments in Affiliates and Related Transactions (Details) - USD ($)

3 Months Ended

12 Months Ended

Dec. 31, 2020

Sep. 30, 2020

Jun. 30, 2020

Mar. 31, 2020

Dec. 31, 2019

Sep. 30, 2019

Jun. 30, 2019

Mar. 31, 2019

Dec. 31, 2020

Dec. 31, 2019

Dec. 31, 2018

Dec. 31, 2017

Schedule of Equity Method Investments [Line Items]

Reduction in revenue

$ (69,377,000)

$ (68,636,000)

$ (76,535,000)

$ (77,122,000)

$ (90,588,000)

$ (52,210,000)

$ (77,846,000)

$ (88,105,000)

$ (291,670,000)

$ (308,749,000)

$ (325,839,000)

Schedule of Equity Method Investments [Line Items]

^[1]

47,849,000

65,863,000

47,849,000

65,863,000

Digital

Reduction in revenue

(56,082,000)

(53,802,000)

Discontinued Operations, Disposed of by Sale | BPO Divestiture

Schedule of Equity Method Investments [Line Items]

Discontinued operation after disposal, revenue

Discontinued Operations, Disposed of by Sale | BPO Divestiture | Cloud Technology and Support

Schedule of Equity Method Investments [Line Items]

Discontinued operation after disposal, revenue

(6,900,000)

Sequential Technology International L L C And A P Capital Holdings I I L L C

Schedule of Equity Method Investments [Line Items]

Other assets fair value disclosure

4,800,000

Sequential Technology International L L C And A P Capital Holdings I I L L C | Loans Payable

Schedule of Equity Method Investments [Line Items]

Face amount

9,000,000.0

Contingent consideration, liability

$ 16,000,000.0

Interest rate, as a percent

8.00%

Term

3 years

Proceeds from sale, percentage

5.00%

Sequential Technology International, LLC

Schedule of Equity Method Investments [Line Items]

Duration of services agreement

3 years

Consideration received

$ 1,600,000

STIN

Schedule of Equity Method Investments [Line Items]

Schedule of Equity Method Investments [Line Items]

$ 0

$ 8,100,000

STIN | Digital

Reduction in revenue

$ 26,000,000.0

[1]	See Note 7. Investments in Affiliates and Related Transactions for related party transactions reflected in this account.

Goodwill and Intangibles - Goodwill (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019
Goodwill
Beginning balance	$ 222,969	$ 224,899
Translation adjustments	9,802	(1,930)
Ending balance	$ 232,771	$ 222,969

Goodwill and Intangibles - Additional Information (Details) - USD ($)	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019	Dec. 31, 2018
Intangible assets
Goodwill impairment	$ 0	$ 0	$ 9,100,000
Amortization expense	27,000,000.0	33,500,000	41,300,000
Impairment of intangible assets	900,000	0	11,000,000.0
Zentry Joint Venture
Intangible assets
Goodwill impairment	$ 0	$ 0	$ 9,100,000

Goodwill and Intangibles - Intangible Assets (Details) - USD ($) $ in Thousands	Dec. 31, 2020	Dec. 31, 2019
Intangible assets:
Cost	$ 302,887	$ 273,812
Accumulated Amortization	(233,294)	(196,199)
Net	69,593	77,613
Technology
Intangible assets:
Cost	105,642	99,832
Accumulated Amortization	(94,867)	(83,608)
Net	10,775	16,224
Customer lists and relationships
Intangible assets:
Cost	131,500	125,308
Accumulated Amortization	(101,468)	(86,555)
Net	30,032	38,753
Capitalized software and patents
Intangible assets:
Cost	63,268	46,222
Accumulated Amortization	(34,482)	(23,586)
Net	28,786	22,636
Trade name
Intangible assets:
Cost	2,477	2,450
Accumulated Amortization	(2,477)	(2,450)
Net	$ 0	$ 0

Goodwill and Intangibles - Intangible Assets - Future Amortization (Details) - USD ($) $ in Thousands	Dec. 31, 2020	Dec. 31, 2019	Dec. 31, 2018
Estimated future amortization expense
2021	$ 23,348
2022	18,474
2023	8,858
2024	5,288
2025	4,798
Thereafter	1,236
Total	62,002
Intangible assets
Unamortized software development costs	28,512	$ 22,240	$ 17,490
Capitalized software costs
Intangible assets
Unamortized software development costs	$ 7,600

Accrued Expenses (Details) - USD ($) $ in Thousands	Dec. 31, 2020	Dec. 31, 2019
Payables and Accruals [Abstract]
Accrued compensation and benefits	$ 28,172	$ 26,507
Accrued professional service fees	5,344	7,248
Accrued telecommunications and hosting	4,570	2,493
Accrued income taxes payable	3,227	4,063
Accrued preferred dividend	9,078	7,873
Accrued other	18,935	17,803
Total	$ 69,326	$ 65,987

Leases - ROU Assets and Lease Liabilities (Details) $ in Thousands	Dec. 31, 2020 USD ($)
ROU assets:
Non-current operating lease ROU assets	$ 34,538
Operating lease liabilities:
Current operating lease liabilities	10,078
Non-current operating lease liabilities	44,126
Total operating lease liabilities	$ 54,204
Operating Lease, Liability, Current, Statement of Financial Position [Extensible List]	us-gaap:AccruedLiabilitiesCurrent

Leases - Components of Lease Expense (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019	Dec. 31, 2018
Leases [Abstract]
Operating lease cost	$ 11,994
Variable lease costs	6,487
Sublease income	(3,888)
Total net lease cost	14,593
ROU asset impairment	$ 5,350	$ 6,268	$ 0

Leases - Maturities of Operating Lease Liabilities (Details) $ in Thousands	Dec. 31, 2020 USD ($)
Leases [Abstract]
2021	$ 13,766
2022	11,220
2023	8,652
2024	8,401
2025	8,275
Thereafter	18,686
Total future lease payments	69,000
Less: amount representing interest	(14,796)
Present value of future lease payments (lease liability)	$ 54,204

Leases - Weighted Average Lease Term and Rates (Details) $ in Thousands	12 Months Ended
	Dec. 31, 2020 USD ($)
Leases [Abstract]
Weighted-average remaining lease term (years), weighted based on lease liability balances	6 years 4 months 9 days
Weighted-average discount rate (percentages), weighted based on the remaining balance of lease payments	7.50%
Cash paid for amounts included in the measurement of lease liabilities	$ 13,181
Lease liabilities arising from obtaining right-of-use assets	$ 1,739

Debt - Revolving Credit Facility (Details) - USD ($)	Oct. 04, 2019	Dec. 31, 2020	Dec. 31, 2019
Debt Instrument [Line Items]
Debt, current		$ 10,000,000	$ 0
Revolving Credit Facility
Debt Instrument [Line Items]
Borrowing capacity	$ 10,000,000.0
Floor rate	0.00%
Commitment fee percentage	0.20%
Revolving Credit Facility \| Federal Funds Rate
Debt Instrument [Line Items]
Basis spread on variable rate (as a percent)	0.50%
Revolving Credit Facility \| LIBOR
Debt Instrument [Line Items]
Basis spread on variable rate (as a percent)	1.00%

Debt - Convertible Senior Notes (Details) - USD ($)	12 Months Ended
Debt - Convertible Senior Notes (Details) - USD ($)	Dec. 31, 2020	Dec. 31, 2019	Dec. 31, 2018	Aug. 12, 2014
Debt Instrument [Line Items]
Interest expense on borrowings	$ 200,000	$ 400,000	$ 1,600,000
2019 Notes
Debt Instrument [Line Items]
Convertible senior notes				$ 230,000,000.0
Interest rate, as a percent				0.75%
Principal amount				$ 230,000,000.0
Debt issuance costs				$ 7,100,000
Interest expense on borrowings	$ 0	$ 363,000	$ 1,578,000

Debt - Interest Expense (Details) - USD ($) $ in Thousands	12 Months Ended
Debt - Interest Expense (Details) - USD ($) $ in Thousands	Dec. 31, 2020	Dec. 31, 2019	Dec. 31, 2018
Debt Instrument [Line Items]
Amortization of debt issuance costs	$ 0	$ 285	$ 1,294
Interest on borrowings	200	400	1,600
Capital leases			964
Other	218	691	884
Total	476	1,355	4,911
2019 Notes
Debt Instrument [Line Items]
Amortization of debt issuance costs	0	285	1,294
Interest on borrowings	0	363	1,578
Additional interest on default	0	0	191
Line of Credit \| Revolving Credit Facility
Debt Instrument [Line Items]
Amortization of debt issuance costs	52	8	0
Interest on borrowings	202	3	0
Commitment fee	$ 4	$ 5	$ 0

Accumulated Other Comprehensive (Loss) / Income (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019	Dec. 31, 2018
Changes in accumulated other comprehensive income (loss)
Beginning balance	$ 76,077	$ 188,909	$ 463,587
Other comprehensive (loss) income	6,009	(3,057)	(7,452)
Tax effect	(961)	179	442
Ending balance	43,282	76,077	188,909
Accumulated Other Comprehensive Income (Loss)
Changes in accumulated other comprehensive income (loss)
Beginning balance	(33,261)	(30,383)	(23,373)
Ending balance	(28,213)	(33,261)	(30,383)
Foreign currency
Changes in accumulated other comprehensive income (loss)
Beginning balance	(28,204)	(26,436)	(20,284)
Other comprehensive (loss) income	2,128	(1,768)	(6,152)
Tax effect		0	0
Ending balance	(26,076)	(28,204)	(26,436)
Unrealized loss on intra-entity foreign currency transactions
Changes in accumulated other comprehensive income (loss)
Beginning balance	(4,306)	(3,906)	(3,085)
Other comprehensive (loss) income	3,130	(579)	(1,263)
Tax effect	(961)	179	442
Ending balance	(2,137)	(4,306)	(3,906)
Unrealized holding gains (losses) on marketable debt securities
Changes in accumulated other comprehensive income (loss)
Beginning balance	(751)	(41)	(4)
Other comprehensive (loss) income	751	(710)	(37)
Tax effect	0	0	0
Ending balance	$ 0	$ (751)	$ (41)

Amount before tax, after reclassification adjustments of other comprehensive income (loss).

Amount of tax expense (benefit) allocated to other comprehensive income (loss).

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 740
-SubTopic 20
-Section 45
-Paragraph 11
-Subparagraph (b)
-URI http://asc.fasb.org/extlink&oid=120385591&loc=d3e39076-109324

Reference 2: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 830
-SubTopic 30
-Section 45
-Paragraph 17
-URI http://asc.fasb.org/extlink&oid=118261656&loc=d3e32136-110900

Reference 3: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 830
-SubTopic 30
-Section 45
-Paragraph 20
-Subparagraph (c)
-URI http://asc.fasb.org/extlink&oid=118261656&loc=d3e32211-110900

Reference 4: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 740
-SubTopic 20
-Section 45
-Paragraph 2
-Subparagraph (d)
-URI http://asc.fasb.org/extlink&oid=120385591&loc=d3e38679-109324

Reference 5: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 942
-SubTopic 220
-Section S99
-Paragraph 1
-Subparagraph (SX 210.9-04(23))
-URI http://asc.fasb.org/extlink&oid=120399700&loc=SL114874048-224260

Reference 6: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 220
-SubTopic 10
-Section S99
-Paragraph 2
-Subparagraph (SX 210.5-03(21))
-URI http://asc.fasb.org/extlink&oid=120395209&loc=SL114868664-224227

Reference 7: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 740
-SubTopic 10
-Section 50
-Paragraph 10
-URI http://asc.fasb.org/extlink&oid=84230637&loc=d3e32672-109319

Reference 8: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 830
-SubTopic 30
-Section 50
-Paragraph 1
-URI http://asc.fasb.org/extlink&oid=6450520&loc=d3e32583-110901

Reference 9: http://fasb.org/us-gaap/role/ref/legacyRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 220
-SubTopic 10
-Section 45
-Paragraph 12
-URI http://asc.fasb.org/extlink&oid=121641772&loc=d3e640-108580

Reference 10: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 944
-SubTopic 220
-Section S99
-Paragraph 1
-Subparagraph (SX 210.7-04(19))
-URI http://asc.fasb.org/extlink&oid=120400993&loc=SL114874131-224263

Amount of stockholders' equity (deficit), net of receivables from officers, directors, owners, and affiliates of the entity, attributable to both the parent and noncontrolling interests. Amount excludes temporary equity. Alternate caption for the concept is permanent equity.

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 250
-SubTopic 10
-Section 45
-Paragraph 24
-URI http://asc.fasb.org/extlink&oid=115929471&loc=d3e21930-107793

Reference 2: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 830
-SubTopic 30
-Section 45
-Paragraph 17
-URI http://asc.fasb.org/extlink&oid=118261656&loc=d3e32136-110900

Reference 3: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 505
-SubTopic 10
-Section S99
-Paragraph 1
-Subparagraph (SX 210.3-04)
-URI http://asc.fasb.org/extlink&oid=120397183&loc=d3e187085-122770

Reference 4: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 250
-SubTopic 10
-Section 45
-Paragraph 23
-Subparagraph (b)
-URI http://asc.fasb.org/extlink&oid=115929471&loc=d3e21914-107793

Reference 5: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 250
-SubTopic 10
-Section 50
-Paragraph 7
-Subparagraph (b)
-URI http://asc.fasb.org/extlink&oid=109234566&loc=d3e22644-107794

Reference 6: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 326
-SubTopic 10
-Section 65
-Paragraph 4
-Subparagraph (d)
-URI http://asc.fasb.org/extlink&oid=121646688&loc=SL121648383-210437

Reference 7: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 944
-SubTopic 40
-Section 65
-Paragraph 2
-Subparagraph (f)(2)
-URI http://asc.fasb.org/extlink&oid=121370832&loc=SL117420844-207641

Reference 8: http://fasb.org/us-gaap/role/ref/legacyRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 810
-SubTopic 10
-Section 45
-Paragraph 16
-URI http://asc.fasb.org/extlink&oid=108774443&loc=SL4568740-111683

Reference 9: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 718
-SubTopic 10
-Section 65
-Paragraph 15
-Subparagraph (f)(2)
-URI http://asc.fasb.org/extlink&oid=121322162&loc=SL121327923-165333

Reference 10: http://fasb.org/us-gaap/role/ref/legacyRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 810
-SubTopic 10
-Section 55
-Paragraph 4I
-URI http://asc.fasb.org/extlink&oid=120409616&loc=SL4590271-111686

Reference 11: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 944
-SubTopic 40
-Section 65
-Paragraph 2
-Subparagraph (f)(1)
-URI http://asc.fasb.org/extlink&oid=121370832&loc=SL117420844-207641

Reference 12: http://www.xbrl.org/2009/role/commonPracticeRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 825
-SubTopic 10
-Section 50
-Paragraph 28
-Subparagraph (f)
-URI http://asc.fasb.org/extlink&oid=75031198&loc=d3e14064-108612

Reference 13: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 830
-SubTopic 30
-Section 45
-Paragraph 20
-Subparagraph (a)
-URI http://asc.fasb.org/extlink&oid=118261656&loc=d3e32211-110900

Reference 14: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 250
-SubTopic 10
-Section 45
-Paragraph 5
-Subparagraph (b)
-URI http://asc.fasb.org/extlink&oid=115929471&loc=d3e21711-107793

Reference 15: http://fasb.org/us-gaap/role/ref/legacyRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 810
-SubTopic 10
-Section 45
-Paragraph 15
-URI http://asc.fasb.org/extlink&oid=108774443&loc=SL4568447-111683

Reference 16: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 718
-SubTopic 10
-Section 65
-Paragraph 15
-Subparagraph (f)(1)
-URI http://asc.fasb.org/extlink&oid=121322162&loc=SL121327923-165333

Reference 17: http://www.xbrl.org/2009/role/commonPracticeRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 323
-SubTopic 10
-Section 50
-Paragraph 3
-Subparagraph (c)
-URI http://asc.fasb.org/extlink&oid=114001798&loc=d3e33918-111571

Reference 18: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 250
-SubTopic 10
-Section 50
-Paragraph 1
-Subparagraph (b)(3)
-URI http://asc.fasb.org/extlink&oid=109234566&loc=d3e22499-107794

Reference 19: http://www.xbrl.org/2009/role/commonPracticeRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 235
-SubTopic 10
-Section S99
-Paragraph 1
-Subparagraph (SX 210.4-08(g)(1)(ii))
-URI http://asc.fasb.org/extlink&oid=120395691&loc=d3e23780-122690

Reference 20: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 830
-SubTopic 30
-Section 50
-Paragraph 1
-URI http://asc.fasb.org/extlink&oid=6450520&loc=d3e32583-110901

Reference 21: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 718
-SubTopic 10
-Section 65
-Paragraph 15
-Subparagraph (e)
-URI http://asc.fasb.org/extlink&oid=121322162&loc=SL121327923-165333

Reference 22: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 740
-SubTopic 10
-Section 65
-Paragraph 8
-Subparagraph (d)(2)

Reference 23: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 740
-SubTopic 10
-Section 65
-Paragraph 8
-Subparagraph (d)(3)

Capital Structure - Additional Information (Details)				12 Months Ended			48 Months Ended
Capital Structure - Additional Information (Details)	May 18, 2020 USD ($)	Feb. 15, 2018 USD ($) vote member director registration $ / shares shares	Feb. 04, 2016 USD ($)	Dec. 31, 2020 USD ($) vote $ / shares shares	Dec. 31, 2018 USD ($) shares	Dec. 31, 2016 USD ($) shares	Dec. 31, 2020 USD ($) $ / shares shares	Aug. 19, 2020 USD ($)	Dec. 31, 2019 $ / shares shares
Class of Stock [Line Items]
Capital stock authorized (in shares) \| shares				110,000,000			110,000,000
Capital stock, par value (in dollars per share) \| $ / shares				$ 0.0001			$ 0.0001
Common stock, shares authorized (in shares) \| shares				100,000,000			100,000,000		100,000,000
Preferred stock, shares authorized (in shares) \| shares				10,000,000			10,000,000		10,000,000
Aggregate amount of offering								$ 250,000,000.0
Dividends				$ 0
Stock repurchased during period, value					$ 44,830,000
Retirement of treasury stock (in shares) \| shares					3,900,000
Preferred stock, shares issued (in shares) \| shares				250,000			250,000		217,000
Preferred stock, par value (in dollars per share) \| $ / shares				$ 0.0001			$ 0.0001		$ 0.0001
Preferred stock, shares outstanding (in shares) \| shares				250,000			250,000		217,000
Dividend rate, percentage		14.50%
Convertible preferred stock, shares to be issued upon conversion (in shares) \| shares		55.5556
Convertible preferred stock, conversion price per share (in dollars per share) \| $ / shares		$ 18.00
Number of elected directors \| director		4
Number of board of director members \| director		10
Number of board of director members elected by preferred stock holders \| director		2
Number of board of directors agreed upon to be elected meeting independence criteria \| director		4
Number of board of directors elected meeting independence criteria \| director		2
Minimum number of board of director members that preferred stock holders can appoint pursuant to certification \| director		1
Maximum ownership threshold allowed for director election rights, percent		30.00%
Demand registrations allowed under agreement \| registration		3
Demand registrations allowed under agreement annually \| registration		2
Demand registration, minimum percentage of shares		10.00%
Chief Executive Officer
Class of Stock [Line Items]
Number of elected directors \| director		1
Board of Directors Chairman
Class of Stock [Line Items]
Number of elected directors \| director		1
Ten Percent or Greater Ownership
Class of Stock [Line Items]
Number of elected directors \| member		2
Preferred stock, ownership percentage		10.00%
Greater than Five and Less than Ten Percent Ownership
Class of Stock [Line Items]
Number of elected directors \| member		1
Intralinks Holdings, Inc.
Class of Stock [Line Items]
Payment of reimbursement fees		$ 5,000,000.0
Silver Private Holdings I, LLC
Class of Stock [Line Items]
Number of shares repurchased under program (in shares) \| shares		5,994,667		5,994,667
Preferred stock, shares issued (in shares) \| shares		185,000
Preferred stock, par value (in dollars per share) \| $ / shares		$ 0.0001
Preferred stock, liquidation preference (in dollars per share) \| $ / shares		$ 1,000
Consideration received on transaction		$ 97,700,000
Fair value, approval threshold		10,000,000.0
Fair market value of transaction, individual		5,000,000.0
Fair market value of transaction, aggregate		10,000,000.0
Capital expenditure threshold		$ 25,000,000.0
Percentage ownership after conversion		19.90%
Voting percentage threshold of ownership		19.99%
Minimum number of board of director members that preferred stock holders can appoint pursuant to certification \| director		2
Siris LLC
Class of Stock [Line Items]
Advisory services, fee payable	$ 110,000
Increase in advisory services, fee payable	$ 10,000
Advisory services fee payable, percentage	20.00%
Minimum \| Greater than Five and Less than Ten Percent Ownership
Class of Stock [Line Items]
Preferred stock, ownership percentage		5.00%
Maximum \| Greater than Five and Less than Ten Percent Ownership
Class of Stock [Line Items]
Preferred stock, ownership percentage		10.00%
Share Repurchase Program2016
Class of Stock [Line Items]
Stock repurchase program authorized amount			$ 100,000,000.0
Number of shares repurchased under program (in shares) \| shares						1,300,000	0
Stock repurchased during period, value						$ 40,000,000.0
Share Repurchase Program2016 \| Minimum
Class of Stock [Line Items]
Stock repurchase program, period in force			12 months
Share Repurchase Program2016 \| Maximum
Class of Stock [Line Items]
Stock repurchase program, period in force			18 months
Common Stock
Class of Stock [Line Items]
Number of votes per share (vote) \| vote				1
Series A Preferred Stock
Class of Stock [Line Items]
Number of votes per share (vote) \| vote		1
Preferred stock, shares issued (in shares) \| shares		185,000
Preferred stock, shares outstanding (in shares) \| shares				250,432			250,432
Preferred stock, dividends (in shares) \| shares				65,432
Preferred stock, redemption period		30 months
Preferred stock, liquidation preference				$ 243,100,000			$ 243,100,000
Preferred stock, redemption amount				$ 243,100,000			$ 243,100,000

Capital Structure - Preferred Stock (Details) - Preferred Stock shares in Thousands, $ in Thousands	12 Months Ended
	Dec. 31, 2020 USD ($) shares
Increase (Decrease) in Temporary Equity [Roll Forward]
Beginning balance (in shares) \| shares	217
Amortization of preferred stock issuance costs (in shares) \| shares	0
Issuance of preferred PIK dividend (in shares) \| shares	33
Ending balance (in shares) \| shares	250
Beginning balance \| $	$ 200,865
Amortization of preferred stock issuance costs \| $	3,530
Issuance of preferred PIK dividend \| $	33,246
Ending balance \| $	$ 237,641

Carrying amount, attributable to parent and noncontrolling interests, of an entity's issued and outstanding stock which is not included within permanent equity. Temporary equity is a security with redemption features that are outside the control of the issuer, is not classified as an asset or liability in conformity with GAAP, and is not mandatorily redeemable. Includes any type of security that is redeemable at a fixed or determinable price or on a fixed or determinable date or dates, is redeemable at the option of the holder, or has conditions for redemption which are not solely within the control of the issuer. Includes stock with a put option held by an ESOP and stock redeemable by a holder only in the event of a change in control of the issuer.

Stock Plans - Plan Information (Details) - USD ($) shares in Millions, $ in Millions	Dec. 31, 2020	Dec. 15, 2017
2017 New Hire Plan
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Maximum shares authorized (in shares)		1.5
Number of shares available for grant (in shares)	0.4
2015 Plan
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Number of shares available for grant (in shares)	1.5
Liability, accrued expenses, non-vested	$ 0.5

Stock Plans - Stock-based Compensation (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019	Dec. 31, 2018
Employee Service Share-based Compensation, Aggregate Disclosures [Abstract]
Total stock-based compensation expense	$ 11,137	$ 22,250	$ 27,604
Tax benefit	1,815	3,455	5,387
Stock-based compensation cost related to non-vested equity awards not yet recognized as an expense	$ 12,800
Weighted-average period over which stock-based compensation cost related to non-vested equity awards is expected to be recognized	9 months 18 days
Stock options
Employee Service Share-based Compensation, Aggregate Disclosures [Abstract]
Total stock-based compensation expense	$ 1,308	7,348	7,368
Restricted stock awards
Employee Service Share-based Compensation, Aggregate Disclosures [Abstract]
Total stock-based compensation expense	9,743	14,775	20,216
Performance Based Cash Units
Employee Service Share-based Compensation, Aggregate Disclosures [Abstract]
Total stock-based compensation expense	86	127	20
Stock-based compensation cost related to non-vested equity awards not yet recognized as an expense	$ 300
Weighted-average period over which stock-based compensation cost related to non-vested equity awards is expected to be recognized	1 year 7 months 6 days
Cost of revenues
Employee Service Share-based Compensation, Aggregate Disclosures [Abstract]
Total stock-based compensation expense	$ 2,409	2,929	4,370
Research and development
Employee Service Share-based Compensation, Aggregate Disclosures [Abstract]
Total stock-based compensation expense	4,380	4,227	6,055
Selling, general and administrative
Employee Service Share-based Compensation, Aggregate Disclosures [Abstract]
Total stock-based compensation expense	$ 4,348	$ 15,094	$ 17,179

Stock Plans - Options Vesting (Details)	12 Months Ended
Stock Plans - Options Vesting (Details)	Dec. 31, 2020
Monthly Percentage
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Percentage of awards vesting	2.08%
Quarterly Percentage After First Anniversary
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Percentage of awards vesting	6.25%
Upon Achievement of Performance Objectives
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Percentage of awards vesting	33.33%
Annual Percentage After Achievement of Performance Objectives
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Percentage of awards vesting	33.33%
2015 Plan \| Stock options \| First Anniversary
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Percentage of awards vesting	25.00%
2010 Plan \| Stock options \| Second Anniversary
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Percentage of awards vesting	50.00%
2000 and 2006 Stock incentive plans \| Stock options \| First Anniversary
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Percentage of awards vesting	25.00%

Stock Plans - Black-Scholes Assumptions (Details) - Stock options - $ / shares	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019	Dec. 31, 2018
Weighted-average assumptions
Expected stock price volatility	74.50%	69.60%	65.50%
Risk-free interest rate	1.00%	1.90%	2.60%
Expected life of options (in years)	4 years 5 months 19 days	4 years 4 months 2 days	4 years 1 month 17 days
Expected dividend yield	0.00%	0.00%	0.00%
Weighted-average fair value (PSV) of the options (in dollars per share)	$ 2.79	$ 3.82	$ 4.91

Stock Plans - Stock Options (Details) - USD ($) $ / shares in Units, shares in Thousands	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019
Number of Options
Options outstanding at the beginning of the period (in shares)	4,922
Options granted (in shares)	2,315
Options exercised (in shares)	0
Options cancelled (in shares)	(2,814)
Options outstanding at the end of the period (in shares)	4,423	4,922
Vested (in shares)	1,809
Exercisable (in shares)	1,809
Weighted-Average Exercise Price
Balance at the beginning of the period (in dollars per share)	$ 14.54
Options granted (in dollars per share)	4.84
Options exercised (in dollars per share)	0
Options cancelled (in dollars per share)	14.32
Balance at the end of the period (in dollars per share)	9.60	$ 14.54
Vested (in dollars per share)	15.38
Exercisable (in dollars per share)	$ 15.38
Weighted-Average Remaining Contractual Term (Years)
Outstanding	4 years 6 months 25 days
Vested	2 years 7 months 2 days
Exercisable	2 years 7 months 2 days
Aggregate Intrinsic Value
Outstanding	$ 788,413.19
Vested	0
Exercisable	1,547.85
Additional disclosures related to stock options
Total intrinsic value for stock options exercised	0	$ 20,500
Total intrinsic value for stock options exercisable	$ 1,500	$ 1,200

Stock Plans - Restricted Stock and Performance Stock (Details) shares in Thousands	12 Months Ended
	Dec. 31, 2020 $ / shares shares
Restricted stock awards
Number of Awards
Non-vested at the beginning of the period (in shares) \| shares	3,375
Granted (in shares) \| shares	301
Vested (in shares) \| shares	(1,341)
Forfeited (in shares) \| shares	(825)
Non-vested at the end of the period (in shares) \| shares	1,510
Period end Fair Value
Non-vested at the beginning of the period (in dollars per share) \| $ / shares	$ 8.68
Granted (in dollars per share) \| $ / shares	4.90
Vested (in dollars per share) \| $ / shares	9.11
Forfeited (in dollars per share) \| $ / shares	7.79
Non-vested at the end of the period (in dollars per share) \| $ / shares	$ 7.05
Performance based cash units
Number of Awards
Non-vested at the beginning of the period (in shares) \| shares	1,046
Granted (in shares) \| shares	1,391
Vested (in shares) \| shares	0
Forfeited (in shares) \| shares	(1,530)
Non-vested at the end of the period (in shares) \| shares	907
Period end Fair Value
Non-vested at the beginning of the period (in dollars per share) \| $ / shares	$ 4.75
Granted (in dollars per share) \| $ / shares	0
Vested (in dollars per share) \| $ / shares	0
Forfeited (in dollars per share) \| $ / shares	0
Non-vested at the end of the period (in dollars per share) \| $ / shares	$ 4.70
Performance based cash units \| 2015 Plan
Stockholder's Equity
Vesting period (in years)	3 years
First Anniversary \| Restricted stock awards
Stockholder's Equity
Percentage of awards vesting	25.00%

401(k) Plan (Details) - USD ($) $ in Millions	12 Months Ended
401(k) Plan (Details) - USD ($) $ in Millions	Dec. 31, 2020	Dec. 31, 2019	Dec. 31, 2018
Retirement Benefits [Abstract]
Employer contribution incurred and expensed under 401(k) Plan	$ 2.9	$ 2.6	$ 2.2

Restructuring (Details) - USD ($) $ in Thousands	12 Months Ended
Restructuring (Details) - USD ($) $ in Thousands	Dec. 31, 2020	Dec. 31, 2019	Dec. 31, 2018
Restructuring accrual and changes
Charges	$ 7,955	$ 755	$ 12,375
Employment termination costs
Restructuring accrual and changes
Beginning balance	90
Charges	7,920
Payments	(6,501)
Other Adjustments	71
Ending balance	$ 1,580	$ 90

Income Taxes - Components of Income before Income Taxes (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019	Dec. 31, 2018
Income Tax Disclosure [Abstract]
Domestic	$ (43,457)	$ (104,445)	$ (216,589)
Foreign	5,991	3,152	(46,585)
Loss from continuing operations, before taxes	$ (37,466)	$ (101,293)	$ (263,174)

Amount of income (loss) from continuing operations, including income (loss) from equity method investments, before deduction of income tax expense (benefit), and income (loss) attributable to noncontrolling interest.

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 32
-Subparagraph (c)
-URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8933-108599

Reference 2: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 30
-Subparagraph (b)
-URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8906-108599

Reference 3: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 32
-Subparagraph (f)
-URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8933-108599

Reference 4: http://fasb.org/us-gaap/role/ref/legacyRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 940
-SubTopic 20
-Section 25
-Paragraph 1
-URI http://asc.fasb.org/extlink&oid=68072869&loc=d3e41242-110953

Reference 5: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 22
-URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8736-108599

Reference 6: http://fasb.org/us-gaap/role/ref/legacyRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 220
-SubTopic 10
-Section S99
-Paragraph 2
-Subparagraph (SX 210.5-03(10))
-URI http://asc.fasb.org/extlink&oid=120395209&loc=SL114868664-224227

Reference 7: http://fasb.org/us-gaap/role/ref/legacyRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 944
-SubTopic 220
-Section S99
-Paragraph 1
-Subparagraph (SX 210.7-04(8))
-URI http://asc.fasb.org/extlink&oid=120400993&loc=SL114874131-224263

Reference 8: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 942
-SubTopic 235
-Section S99
-Paragraph 1
-Subparagraph (SX 210.9-05(b)(2))
-URI http://asc.fasb.org/extlink&oid=120399901&loc=d3e537907-122884

Reference 9: http://www.xbrl.org/2003/role/exampleRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 31
-URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8924-108599

Reference 10: http://fasb.org/us-gaap/role/ref/legacyRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 942
-SubTopic 220
-Section S99
-Paragraph 1
-Subparagraph (SX 210.9-04(15))
-URI http://asc.fasb.org/extlink&oid=120399700&loc=SL114874048-224260

Income Taxes - Components of Income Tax Expense (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019	Dec. 31, 2018
Current:
Federal	$ 30,365	$ (208)	$ 3,163
State	56	46	116
Foreign	(3,643)	(2,048)	(2,612)
Deferred:
Federal	262	(28)	6,729
State	(229)	(17)	2,214
Foreign	297	81	8,284
Income tax benefit (provision)	$ 27,108	$ (2,174)	$ 17,894

Amount of current income tax expense (benefit) and deferred income tax expense (benefit) pertaining to continuing operations.

Earnings Per Share Reconciliation [Abstract]

Income Taxes - Additional Information (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019	Dec. 31, 2018
Details of net operating loss carryforwards [Line Items]
Benefit (provision) for income taxes	$ 27,108	$ (2,174)	$ 17,894
Effective tax rate	72.40%	(2.10%)	7.00%
Net operating loss	$ 270,930
Valuation allowance increase (decrease) amount	1,600	$ (7,700)
Unrecognized tax benefits that would impact effective tax rate	2,700	2,800
Accrued interest	300	$ 300	$ 400
Portion of current unrecognized tax benefit expected to be recognized	1,100
Indefinite
Details of net operating loss carryforwards [Line Items]
Net operating loss	107,474
Federal
Details of net operating loss carryforwards [Line Items]
Net operating loss	42,300
State
Details of net operating loss carryforwards [Line Items]
Net operating loss	116,300
Foreign \| Indefinite
Details of net operating loss carryforwards [Line Items]
Net operating loss	$ 112,300

Income Taxes - Reconciliation of Statutory Rate (Details)	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019	Dec. 31, 2018
Income Tax Disclosure [Abstract]
Statutory rate	21.00%	21.00%	21.00%
State taxes, net of federal benefit	(0.50%)	(0.80%)	3.00%
Effect of rates different than statutory	(2.10%)	(4.30%)	(2.00%)
Minority interest	0.20%	0.20%	(1.00%)
Non-deductible Bad Debt	(2.90%)	0.00%	0.00%
Stock based compensation	(6.10%)	(2.50%)	(2.00%)
Foreign Basis Differences	9.80%	0.00%	0.00%
Other permanent differences	(0.90%)	(0.30%)	0.00%
Research and development credit	6.50%	0.50%	0.00%
Change in valuation allowance	(3.20%)	6.70%	(17.00%)
Uncertain tax positions	(0.70%)	0.60%	1.00%
Other	1.10%	(1.20%)	1.00%
Acquisitions and foreign tax residency changes	0.00%	0.00%	3.00%
Investment in JV	0.00%	(1.70%)	0.00%
Global Intangible Low-Taxed Income	3.90%	(3.30%)	0.00%
Base Erosion Anti-Abuse Tax and Related Elections	0.90%	(17.00%)	0.00%
NOL Carryback and Other Refund Claims	45.40%	0.00%	0.00%
Effective tax rate	72.40%	(2.10%)	7.00%

Income Taxes - Deferred Tax Assets (Liabilities) Components (Details) - USD ($) $ in Thousands	Dec. 31, 2020	Dec. 31, 2019
Deferred tax assets:
Accrued liabilities	$ 1,660	$ 78
Deferred revenue	5,410	12,943
Bad debts reserve	2,248	9,291
Deferred compensation	6,816	5,262
Federal net operating loss carryforwards	8,876	7,969
State net operating loss carryforwards	7,415	4,236
Foreign net operating loss carryforwards	10,036	9,401
Lease obligations	10,142	13,791
Capital loss carryforward	10,365	1,563
Intangible assets	6,153	2,716
Basis difference	6,256	8,041
Installment sale	0	8,726
Credits	9,720	0
Fixed assets	1,249	0
Other	26	3,208
Total deferred tax assets	86,372	87,225
Deferred tax liabilities:
Basis difference	(1,555)	0
Depreciation and amortization	(5,171)	(5,965)
Lease Assets	(6,121)	(9,593)
Other	(439)	0
Total deferred tax liabilities	(13,286)	(15,558)
Less: valuation allowance	(74,961)	(73,346)
Net deferred income tax (liabilities) assets	$ (1,875)	$ (1,679)

Income Taxes - Carryforwards (Details) $ in Thousands	Dec. 31, 2020 USD ($)
Details of net operating loss carryforwards [Line Items]
Net operating loss	$ 270,930
2021
Details of net operating loss carryforwards [Line Items]
Net operating loss	2,040
2022
Details of net operating loss carryforwards [Line Items]
Net operating loss	2,222
2023 - 2038
Details of net operating loss carryforwards [Line Items]
Net operating loss	159,194
Indefinite
Details of net operating loss carryforwards [Line Items]
Net operating loss	$ 107,474

Income Taxes - Unrecognized Tax Benefits (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019	Dec. 31, 2018
Reconciliation of Unrecognized Tax Benefits, Excluding Amounts Pertaining to Examined Tax Returns [Roll Forward]
Unrecognized tax benefit, beginning of period	$ 3,269	$ 3,972	$ 6,475
Decrease for tax positions taken during prior year			(567)
Increases related to acquired entities	0	0	0
Reduction due to lapse of applicable statute of limitations	(262)	(703)	(2,657)
Decreases related to divested entities	0	0	0
Increases for tax positions of current period	276	0	721
Increase for tax positions taken during prior year	0	0
Unrecognized tax benefit, end of period	$ 3,283	$ 3,269	$ 3,972

Earnings per Common Share (Details)
$ / shares in Units, $ in Thousands

3 Months Ended

12 Months Ended

Dec. 31, 2020

$ / shares

Sep. 30, 2020

$ / shares

Jun. 30, 2020

$ / shares

Mar. 31, 2020

$ / shares

Dec. 31, 2019

$ / shares

Sep. 30, 2019

$ / shares

Jun. 30, 2019

$ / shares

Mar. 31, 2019

$ / shares

Dec. 31, 2020

USD ($)

$ / shares

Dec. 31, 2019

USD ($)

$ / shares

Dec. 31, 2018

USD ($)

$ / shares

Net loss from continuing operations | $

$ (10,358)

$ (103,467)

$ (245,280)

Net income (loss) attributable to redeemable noncontrolling interests | $

(344)

(1,126)

8,837

Preferred stock dividend | $

(37,981)

(32,134)

(25,593)

Net loss from continuing operations attributable to Synchronoss | $

(48,683)

(136,727)

(262,036)

Income from discontinued operations, net of taxes | $

^[1]

18,288

Net loss attributable to Synchronoss | $

(48,683)

(136,727)

(243,748)

Income effect for interest on convertible debt, net of tax | $

Net loss from continuing operations adjusted for the convertible debt | $

$ (48,683)

$ (136,727)

$ (262,036)

Denominator:

Weighted average common shares outstanding - basic (in shares)

41,950,000

40,694,000

40,277,000

Dilutive effect of:

Shares from assumed conversion of convertible debt (in shares)

Shares from assumed conversion of preferred stock (in shares)

Options and unvested restricted shares (in shares)

Weighted average common shares outstanding - diluted (in shares)

41,950,000

40,694,000

40,277,000

Basic EPS

Net loss from Continuing Operations (in dollars per share) | $ / shares

$ (0.26)

$ (0.36)

$ (0.24)

$ (0.30)

$ (0.36)

$ (1.70)

$ (0.61)

$ (0.68)

$ (1.16)

$ (3.36)

$ (6.51)

Net income from Discontinued Operations (in dollars per share) | $ / shares

^[1]

0.46

Basic (in dollars per share) | $ / shares

(1.16)

(3.36)

(6.05)

Net loss from Continuing Operations (in dollars per share) | $ / shares

$ (0.26)

$ (0.36)

$ (0.24)

$ (0.30)

$ (0.36)

$ (1.70)

$ (0.61)

$ (0.68)

(1.16)

(3.36)

(6.51)

Net income from Discontinued Operations (in dollars per share) | $ / shares

^[1]

0.46

Diluted (in dollars per share) | $ / shares

$ (1.16)

$ (3.36)

$ (6.05)

Senior Notes | 2019 Notes

Conversion ratio

0.0188072

Stock options

Restricted stock awards

Convertible debt securities

1,510,000

3,375,000

2,700,000

1,288,292

3,972,939

Preferred stock

Preferred stock, conversion ratio

13,202,267

11,383,105

9,312,528

0.0555556

[1]	See Note 4. Acquisitions and Divestitures for transactions classified as discontinued operations

Commitments (Details) $ in Thousands	Dec. 31, 2020 USD ($)
Commitments and Contingencies Disclosure [Abstract]
2021	$ 11,632
2022	11,942
2023	12,654
2024 and thereafter	21,994
Total	$ 58,222

Legal Matters (Details)	1 Months Ended
Legal Matters (Details)	Jun. 14, 2017 complaint
The Securities Law Actions \| Pending Litigation
Loss Contingencies [Line Items]
Number of complaints filed	4

Subsequent Events (Details) - USD ($) $ in Thousands	2 Months Ended	12 Months Ended
Subsequent Events (Details) - USD ($) $ in Thousands	Mar. 12, 2021	Dec. 31, 2020	Dec. 31, 2019	Dec. 31, 2018
Subsequent Event [Line Items]
Paid in kind dividends on Series A Convertible Participating Perpetual Preferred Stock		$ 36,776	$ 14,407	$ 7,075
Subsequent Event
Subsequent Event [Line Items]
Paid in kind dividends on Series A Convertible Participating Perpetual Preferred Stock	$ 9,100

Additional Financial Information (Details) - USD ($) $ in Thousands	12 Months Ended
	Dec. 31, 2020	Dec. 31, 2019	Dec. 31, 2018
Other Income and Expenses [Abstract]
FX gains (losses)	$ 4,234	$ 31	$ (478)
PIK Note impairment	0	0	(84,314)
Litigation settlement	0	0	4,495
Remeasurement gain (loss) on financial instrument	0	0	3,849
Income from Tax credit, Investments and Government refunds	1,597	1,039	519
Income from sale of intangible assets	3,477	5,518	0
Others	227	801	1,012
Total	9,535	$ 7,389	$ (74,917)
Legal settlement	4,200
IP settlement from third parties	$ 300

Summary of Quarterly Results of Operations (Unaudited) (Details) - USD ($) $ / shares in Units, $ in Thousands	3 Months Ended								12 Months Ended
	Dec. 31, 2020	Sep. 30, 2020	Jun. 30, 2020	Mar. 31, 2020	Dec. 31, 2019	Sep. 30, 2019	Jun. 30, 2019	Mar. 31, 2019	Dec. 31, 2020	Dec. 31, 2019	Dec. 31, 2018
Quarterly Financial Information Disclosure [Abstract]
Net revenues	$ 69,377	$ 68,636	$ 76,535	$ 77,122	$ 90,588	$ 52,210	$ 77,846	$ 88,105	$ 291,670	$ 308,749	$ 325,839
Loss from continuing operations	(2,380)	(16,998)	(11,458)	(17,287)	(18,189)	(50,972)	(18,288)	(20,339)	(48,122)	(107,788)	(164,276)
Net (loss) income	(692)	(5,622)	(694)	(3,350)	(5,940)	(61,213)	(16,577)	(19,737)	(10,358)	(103,467)	(226,992)
Net (loss) income attributable to Synchronoss	$ (10,892)	$ (15,367)	$ (10,148)	$ (12,276)	$ (14,678)	$ (69,432)	$ (25,030)	$ (27,587)	$ (10,358)	$ (104,593)	$ (218,155)
Basic:
Net loss from Continuing Operations (in dollars per share)	$ (0.26)	$ (0.36)	$ (0.24)	$ (0.30)	$ (0.36)	$ (1.70)	$ (0.61)	$ (0.68)	$ (1.16)	$ (3.36)	$ (6.51)
Diluted:
Net loss from Continuing Operations (in dollars per share)	$ (0.26)	$ (0.36)	$ (0.24)	$ (0.30)	$ (0.36)	$ (1.70)	$ (0.61)	$ (0.68)	$ (1.16)	$ (3.36)	$ (6.51)

The amount of net income (loss) from continuing operations per each share of common stock or unit outstanding during the reporting period.

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 250
-SubTopic 10
-Section 50
-Paragraph 3
-URI http://asc.fasb.org/extlink&oid=109234566&loc=d3e22583-107794

Reference 2: http://fasb.org/us-gaap/role/ref/legacyRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 942
-SubTopic 220
-Section S99
-Paragraph 1
-Subparagraph (SX 210.7-04(19))
-URI http://asc.fasb.org/extlink&oid=120399700&loc=SL114874048-224260

Reference 3: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 250
-SubTopic 10
-Section 50
-Paragraph 11
-Subparagraph (a)
-URI http://asc.fasb.org/extlink&oid=109234566&loc=d3e22694-107794

Reference 4: http://fasb.org/us-gaap/role/ref/legacyRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 944
-SubTopic 220
-Section S99
-Paragraph 1
-Subparagraph (SX 210.7-04(11))
-URI http://asc.fasb.org/extlink&oid=120400993&loc=SL114874131-224263

Reference 5: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 250
-SubTopic 10
-Section 50
-Paragraph 11
-Subparagraph (b)
-URI http://asc.fasb.org/extlink&oid=109234566&loc=d3e22694-107794

Reference 6: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 260
-SubTopic 10
-Section 45
-Paragraph 2
-URI http://asc.fasb.org/extlink&oid=121326447&loc=d3e1252-109256

Reference 7: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 260
-SubTopic 10
-Section 45
-Paragraph 7
-URI http://asc.fasb.org/extlink&oid=121326447&loc=d3e1337-109256

Reference 8: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 250
-SubTopic 10
-Section 50
-Paragraph 1
-Subparagraph (b)(2)
-URI http://asc.fasb.org/extlink&oid=109234566&loc=d3e22499-107794

Reference 9: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 260
-SubTopic 10
-Section 45
-Paragraph 60B
-Subparagraph (d)
-URI http://asc.fasb.org/extlink&oid=121326447&loc=SL5780133-109256

Reference 10: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 220
-SubTopic 10
-Section S99
-Paragraph 2
-Subparagraph (SX 210.5-03(25))
-URI http://asc.fasb.org/extlink&oid=120395209&loc=SL114868664-224227

Reference 11: http://fasb.org/us-gaap/role/ref/legacyRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 942
-SubTopic 220
-Section S99
-Paragraph 1
-Subparagraph (SX 210.9-04(20))
-URI http://asc.fasb.org/extlink&oid=120399700&loc=SL114874048-224260

Reference 12: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 942
-SubTopic 220
-Section S99
-Paragraph 1
-Subparagraph (SX 210.9-04(27))
-URI http://asc.fasb.org/extlink&oid=120399700&loc=SL114874048-224260

Reference 13: http://fasb.org/us-gaap/role/ref/legacyRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 220
-SubTopic 10
-Section S99
-Paragraph 1
-Subparagraph (SX 210.5-03(13))
-URI http://asc.fasb.org/extlink&oid=120395209&loc=SL114868656-224227

Reference 14: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 250
-SubTopic 10
-Section 50
-Paragraph 4
-URI http://asc.fasb.org/extlink&oid=109234566&loc=d3e22595-107794

The amount of net income (loss) derived from continuing operations during the period available to each share of common stock or common unit outstanding during the reporting period and to each share or unit that would have been outstanding assuming the issuance of common shares or units for all dilutive potential common shares or units outstanding during the reporting period.

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 250
-SubTopic 10
-Section 50
-Paragraph 11
-Subparagraph (a)
-URI http://asc.fasb.org/extlink&oid=109234566&loc=d3e22694-107794

Reference 2: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 260
-SubTopic 10
-Section 50
-Paragraph 1
-Subparagraph (a)
-URI http://asc.fasb.org/extlink&oid=6371337&loc=d3e3550-109257

Reference 3: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 260
-SubTopic 10
-Section 45
-Paragraph 7
-URI http://asc.fasb.org/extlink&oid=121326447&loc=d3e1337-109256

Reference 4: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 944
-SubTopic 220
-Section S99
-Paragraph 1
-Subparagraph (SX 210.7-04(23))
-URI http://asc.fasb.org/extlink&oid=120400993&loc=SL114874131-224263

Reference 5: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 942
-SubTopic 220
-Section S99
-Paragraph 1
-Subparagraph (SX 210.9-04(27))
-URI http://asc.fasb.org/extlink&oid=120399700&loc=SL114874048-224260

Reference 6: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 250
-SubTopic 10
-Section 50
-Paragraph 1
-Subparagraph (b)(2)
-URI http://asc.fasb.org/extlink&oid=109234566&loc=d3e22499-107794

Reference 7: http://fasb.org/us-gaap/role/ref/legacyRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 944
-SubTopic 220
-Section S99
-Paragraph 1
-Subparagraph (SX 210.7-04(11))
-URI http://asc.fasb.org/extlink&oid=120400993&loc=SL114874131-224263

Reference 8: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 220
-SubTopic 10
-Section S99
-Paragraph 2
-Subparagraph (SX 210.5-03(25))
-URI http://asc.fasb.org/extlink&oid=120395209&loc=SL114868664-224227

Reference 9: http://fasb.org/us-gaap/role/ref/legacyRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 220
-SubTopic 10
-Section S99
-Paragraph 1
-Subparagraph (SX 210.5-03(13))
-URI http://asc.fasb.org/extlink&oid=120395209&loc=SL114868656-224227

Reference 10: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 260
-SubTopic 10
-Section 45
-Paragraph 60B
-Subparagraph (d)
-URI http://asc.fasb.org/extlink&oid=121326447&loc=SL5780133-109256

Reference 11: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 260
-SubTopic 10
-Section 45
-Paragraph 2
-URI http://asc.fasb.org/extlink&oid=121326447&loc=d3e1252-109256

Reference 12: http://fasb.org/us-gaap/role/ref/legacyRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 944
-SubTopic 220
-Section S99
-Paragraph 1
-Subparagraph (SX 210.7-04(19))
-URI http://asc.fasb.org/extlink&oid=120400993&loc=SL114874131-224263

Reference 13: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 250
-SubTopic 10
-Section 50
-Paragraph 3
-URI http://asc.fasb.org/extlink&oid=109234566&loc=d3e22583-107794

Reference 14: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 250
-SubTopic 10
-Section 50
-Paragraph 11
-Subparagraph (b)
-URI http://asc.fasb.org/extlink&oid=109234566&loc=d3e22694-107794

Reference 15: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 250
-SubTopic 10
-Section 50
-Paragraph 4
-URI http://asc.fasb.org/extlink&oid=109234566&loc=d3e22595-107794

The portion of profit or loss for the period, net of income taxes, which is attributable to the parent.

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 220
-SubTopic 10
-Section 45
-Paragraph 1A
-Subparagraph (a)
-URI http://asc.fasb.org/extlink&oid=121641772&loc=SL7669619-108580

Reference 2: http://www.xbrl.org/2003/role/exampleRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 31
-URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8924-108599

Reference 3: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 250
-SubTopic 10
-Section 50
-Paragraph 11
-Subparagraph (b)
-URI http://asc.fasb.org/extlink&oid=109234566&loc=d3e22694-107794

Reference 4: http://fasb.org/us-gaap/role/ref/legacyRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 942
-SubTopic 220
-Section S99
-Paragraph 1
-Subparagraph (SX 210.9-04(22))
-URI http://asc.fasb.org/extlink&oid=120399700&loc=SL114874048-224260

Reference 5: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 250
-SubTopic 10
-Section 50
-Paragraph 11
-Subparagraph (a)
-URI http://asc.fasb.org/extlink&oid=109234566&loc=d3e22694-107794

Reference 6: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 32
-Subparagraph (f)
-URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8933-108599

Reference 7: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 205
-SubTopic 20
-Section 50
-Paragraph 7
-URI http://asc.fasb.org/extlink&oid=109222650&loc=SL51721683-107760

Reference 8: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 250
-SubTopic 10
-Section 50
-Paragraph 4
-URI http://asc.fasb.org/extlink&oid=109234566&loc=d3e22595-107794

Reference 9: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 220
-SubTopic 10
-Section 45
-Paragraph 1B
-Subparagraph (a)
-URI http://asc.fasb.org/extlink&oid=121641772&loc=SL7669625-108580

Reference 10: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 22
-URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8736-108599

Reference 11: http://fasb.org/us-gaap/role/ref/legacyRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 944
-SubTopic 220
-Section S99
-Paragraph 1
-Subparagraph (SX 210.7-04(18))
-URI http://asc.fasb.org/extlink&oid=120400993&loc=SL114874131-224263

Reference 12: http://fasb.org/us-gaap/role/ref/legacyRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 220
-SubTopic 10
-Section S99
-Paragraph 2
-Subparagraph (SX 210.5-03(20))
-URI http://asc.fasb.org/extlink&oid=120395209&loc=SL114868664-224227

Reference 13: http://fasb.org/us-gaap/role/ref/legacyRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 230
-SubTopic 10
-Section 45
-Paragraph 28
-URI http://asc.fasb.org/extlink&oid=121586364&loc=d3e3602-108585

Reference 14: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 250
-SubTopic 10
-Section 50
-Paragraph 1
-Subparagraph (b)(2)
-URI http://asc.fasb.org/extlink&oid=109234566&loc=d3e22499-107794

Reference 15: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 250
-SubTopic 10
-Section 50
-Paragraph 9
-URI http://asc.fasb.org/extlink&oid=109234566&loc=d3e22663-107794

Reference 16: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 825
-SubTopic 10
-Section 50
-Paragraph 28
-Subparagraph (f)
-URI http://asc.fasb.org/extlink&oid=75031198&loc=d3e14064-108612

Reference 17: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 30
-Subparagraph (b)
-URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8906-108599

Reference 18: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 250
-SubTopic 10
-Section 50
-Paragraph 3
-URI http://asc.fasb.org/extlink&oid=109234566&loc=d3e22583-107794

Reference 19: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 235
-SubTopic 10
-Section S99
-Paragraph 1
-Subparagraph (SX 210.4-08(g)(1)(ii))
-URI http://asc.fasb.org/extlink&oid=120395691&loc=d3e23780-122690

Reference 20: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 260
-SubTopic 10
-Section 45
-Paragraph 60B
-Subparagraph (a)
-URI http://asc.fasb.org/extlink&oid=121326447&loc=SL5780133-109256

Reference 21: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 323
-SubTopic 10
-Section 50
-Paragraph 3
-Subparagraph (c)
-URI http://asc.fasb.org/extlink&oid=114001798&loc=d3e33918-111571

Reference 22: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 32
-Subparagraph (c)
-URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8933-108599

Reference 23: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 250
-SubTopic 10
-Section 50
-Paragraph 8
-URI http://asc.fasb.org/extlink&oid=109234566&loc=d3e22658-107794

The consolidated profit or loss for the period, net of income taxes, including the portion attributable to the noncontrolling interest.

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 235
-SubTopic 10
-Section S99
-Paragraph 1
-Subparagraph (SX 210.4-08(g)(1)(ii))
-URI http://asc.fasb.org/extlink&oid=120395691&loc=d3e23780-122690

Reference 2: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 220
-SubTopic 10
-Section 45
-Paragraph 1A
-Subparagraph (a)
-URI http://asc.fasb.org/extlink&oid=121641772&loc=SL7669619-108580

Reference 3: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 205
-SubTopic 20
-Section 50
-Paragraph 7
-URI http://asc.fasb.org/extlink&oid=109222650&loc=SL51721683-107760

Reference 4: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 250
-SubTopic 10
-Section 50
-Paragraph 1
-Subparagraph (b)(2)
-URI http://asc.fasb.org/extlink&oid=109234566&loc=d3e22499-107794

Reference 5: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 825
-SubTopic 10
-Section 50
-Paragraph 28
-Subparagraph (f)
-URI http://asc.fasb.org/extlink&oid=75031198&loc=d3e14064-108612

Reference 6: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 810
-SubTopic 10
-Section 50
-Paragraph 1A
-Subparagraph (a)(1)
-URI http://asc.fasb.org/extlink&oid=109239629&loc=SL4573702-111684

Reference 7: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 942
-SubTopic 235
-Section S99
-Paragraph 1
-Subparagraph (SX 210.9-05(b)(2))
-URI http://asc.fasb.org/extlink&oid=120399901&loc=d3e537907-122884

Reference 8: http://www.xbrl.org/2003/role/exampleRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 31
-URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8924-108599

Reference 9: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 220
-SubTopic 10
-Section 45
-Paragraph 1B
-Subparagraph (a)
-URI http://asc.fasb.org/extlink&oid=121641772&loc=SL7669625-108580

Reference 10: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 250
-SubTopic 10
-Section 50
-Paragraph 9
-URI http://asc.fasb.org/extlink&oid=109234566&loc=d3e22663-107794

Reference 11: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 22
-URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8736-108599

Reference 12: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 32
-Subparagraph (c)
-URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8933-108599

Reference 13: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 810
-SubTopic 10
-Section 50
-Paragraph 1A
-Subparagraph (c)(1)
-URI http://asc.fasb.org/extlink&oid=109239629&loc=SL4573702-111684

Reference 14: http://www.xbrl.org/2003/role/exampleRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 810
-SubTopic 10
-Section 55
-Paragraph 4J
-URI http://asc.fasb.org/extlink&oid=120409616&loc=SL4591551-111686

Reference 15: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 30
-Subparagraph (b)
-URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8906-108599

Reference 16: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 230
-SubTopic 10
-Section 45
-Paragraph 2
-URI http://asc.fasb.org/extlink&oid=121586364&loc=d3e3000-108585

Reference 17: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 810
-SubTopic 10
-Section 45
-Paragraph 19
-URI http://asc.fasb.org/extlink&oid=108774443&loc=SL4569616-111683

Reference 18: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 323
-SubTopic 10
-Section 50
-Paragraph 3
-Subparagraph (c)
-URI http://asc.fasb.org/extlink&oid=114001798&loc=d3e33918-111571

Reference 19: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 280
-SubTopic 10
-Section 50
-Paragraph 32
-Subparagraph (f)
-URI http://asc.fasb.org/extlink&oid=120311839&loc=d3e8933-108599

Reference 20: http://www.xbrl.org/2003/role/exampleRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 810
-SubTopic 10
-Section 55
-Paragraph 4K
-URI http://asc.fasb.org/extlink&oid=120409616&loc=SL4591552-111686

Reference 21: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 250
-SubTopic 10
-Section 50
-Paragraph 8
-URI http://asc.fasb.org/extlink&oid=109234566&loc=d3e22658-107794

Label	Element	Value
Accounting Standards Update [Extensible List]	us-gaap_AccountingStandardsUpdateExtensibleList	us-gaap:AccountingStandardsUpdate201409Member

Indicates amendment to accounting standards.

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 944
-SubTopic 40
-Section 65
-Paragraph 2
-Subparagraph (f)(2)
-URI http://asc.fasb.org/extlink&oid=121370832&loc=SL117420844-207641

Reference 2: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 944
-SubTopic 40
-Section 65
-Paragraph 2
-Subparagraph (g)(1)
-URI http://asc.fasb.org/extlink&oid=121370832&loc=SL117420844-207641

Reference 3: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 718
-SubTopic 10
-Section 65
-Paragraph 15
-Subparagraph (f)(2)
-URI http://asc.fasb.org/extlink&oid=121322162&loc=SL121327923-165333

Reference 4: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 326
-SubTopic 10
-Section 65
-Paragraph 4
-Subparagraph (c)
-URI http://asc.fasb.org/extlink&oid=121646688&loc=SL121648383-210437

Reference 5: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 718
-SubTopic 10
-Section 65
-Paragraph 15
-Subparagraph (f)(1)
-URI http://asc.fasb.org/extlink&oid=121322162&loc=SL121327923-165333

Reference 6: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 944
-SubTopic 40
-Section 65
-Paragraph 2
-Subparagraph (g)(2)(i)
-URI http://asc.fasb.org/extlink&oid=121370832&loc=SL117420844-207641

Reference 7: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 944
-SubTopic 40
-Section 65
-Paragraph 2
-Subparagraph (a)
-URI http://asc.fasb.org/extlink&oid=121370832&loc=SL117420844-207641

Reference 8: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 718
-SubTopic 10
-Section 65
-Paragraph 15
-Subparagraph (e)
-URI http://asc.fasb.org/extlink&oid=121322162&loc=SL121327923-165333

Reference 9: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 326
-SubTopic 10
-Section 65
-Paragraph 4
-Subparagraph (d)
-URI http://asc.fasb.org/extlink&oid=121646688&loc=SL121648383-210437

Reference 10: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 718
-SubTopic 10
-Section 65
-Paragraph 15
-Subparagraph (d)
-URI http://asc.fasb.org/extlink&oid=121322162&loc=SL121327923-165333

Reference 11: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 944
-SubTopic 40
-Section 65
-Paragraph 2
-Subparagraph (h)(2)
-URI http://asc.fasb.org/extlink&oid=121370832&loc=SL117420844-207641

Reference 12: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 944
-SubTopic 40
-Section 65
-Paragraph 2
-Subparagraph (b)
-URI http://asc.fasb.org/extlink&oid=121370832&loc=SL117420844-207641

Reference 13: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 326
-SubTopic 10
-Section 65
-Paragraph 4
-Subparagraph (e)(3)
-URI http://asc.fasb.org/extlink&oid=121646688&loc=SL121648383-210437

Reference 14: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 718
-SubTopic 10
-Section 65
-Paragraph 15
-Subparagraph (c)
-URI http://asc.fasb.org/extlink&oid=121322162&loc=SL121327923-165333

Reference 15: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 250
-SubTopic 10
-Section 50
-Paragraph 1
-Subparagraph (b)(2)
-URI http://asc.fasb.org/extlink&oid=109234566&loc=d3e22499-107794

Reference 16: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 944
-SubTopic 40
-Section 65
-Paragraph 2
-Subparagraph (e)
-URI http://asc.fasb.org/extlink&oid=121370832&loc=SL117420844-207641

Reference 17: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 250
-SubTopic 10
-Section 50
-Paragraph 1
-Subparagraph (b)(4)
-URI http://asc.fasb.org/extlink&oid=109234566&loc=d3e22499-107794

Reference 18: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 250
-SubTopic 10
-Section 50
-Paragraph 1
-Subparagraph (b)(3)
-URI http://asc.fasb.org/extlink&oid=109234566&loc=d3e22499-107794

Reference 19: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 944
-SubTopic 40
-Section 65
-Paragraph 2
-Subparagraph (g)(2)(iv)
-URI http://asc.fasb.org/extlink&oid=121370832&loc=SL117420844-207641

Reference 20: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 944
-SubTopic 40
-Section 65
-Paragraph 2
-Subparagraph (g)(2)(iii)
-URI http://asc.fasb.org/extlink&oid=121370832&loc=SL117420844-207641

Reference 21: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 944
-SubTopic 40
-Section 65
-Paragraph 2
-Subparagraph (h)(1)
-URI http://asc.fasb.org/extlink&oid=121370832&loc=SL117420844-207641

Reference 22: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 718
-SubTopic 10
-Section 65
-Paragraph 15
-Subparagraph (a)
-URI http://asc.fasb.org/extlink&oid=121322162&loc=SL121327923-165333

Reference 23: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 718
-SubTopic 10
-Section 65
-Paragraph 15
-Subparagraph (b)
-URI http://asc.fasb.org/extlink&oid=121322162&loc=SL121327923-165333

Reference 24: http://www.xbrl.org/2009/role/commonPracticeRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 250
-SubTopic 10
-Section 50
-Paragraph 1
-Subparagraph (c)(2)
-URI http://asc.fasb.org/extlink&oid=109234566&loc=d3e22499-107794

Reference 25: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 326
-SubTopic 10
-Section 65
-Paragraph 4
-Subparagraph (e)(4)
-URI http://asc.fasb.org/extlink&oid=121646688&loc=SL121648383-210437

Reference 26: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 326
-SubTopic 10
-Section 65
-Paragraph 4
-Subparagraph (a)
-URI http://asc.fasb.org/extlink&oid=121646688&loc=SL121648383-210437

Reference 27: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 718
-SubTopic 10
-Section 65
-Paragraph 15
-Subparagraph (g)(2)
-URI http://asc.fasb.org/extlink&oid=121322162&loc=SL121327923-165333

Reference 28: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 944
-SubTopic 40
-Section 65
-Paragraph 2
-Subparagraph (f)(1)
-URI http://asc.fasb.org/extlink&oid=121370832&loc=SL117420844-207641

Reference 29: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 326
-SubTopic 10
-Section 65
-Paragraph 4
-Subparagraph (b)
-URI http://asc.fasb.org/extlink&oid=121646688&loc=SL121648383-210437

Reference 30: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 944
-SubTopic 40
-Section 65
-Paragraph 2
-Subparagraph (g)(2)(ii)
-URI http://asc.fasb.org/extlink&oid=121370832&loc=SL117420844-207641

Reference 31: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 740
-SubTopic 10
-Section 65
-Paragraph 8
-Subparagraph (d)(2)

Reference 32: http://www.xbrl.org/2003/role/disclosureRef
-Publisher FASB
-Name Accounting Standards Codification
-Topic 740
-SubTopic 10
-Section 65
-Paragraph 8
-Subparagraph (d)(3)