0001628280-25-049026 | 10-Q | XBRL Viewer | Synchronoss Technologies INC

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Leases - Schedule of Components of Lease Expense (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2025	Sep. 30, 2024	Sep. 30, 2025	Sep. 30, 2024
Finance leases:
Interest expense	$ 68	$ 26	$ 133	$ 77
Depreciation expense	292	164	673	478
Total finance leases	360	190	806	555
Operating leases:
Operating lease cost	754	1,139	2,769	3,960
Other lease costs and income:
Variable lease costs	293	262	1,218	572
ROU asset impairments, net	0	(115)	627	2,163
Sublease income	(334)	(572)	(3,570)	(1,882)
Total operating leases	713	714	1,044	4,813
Total net lease cost	$ 1,073	$ 904	1,850	$ 5,368
Sublease income, past due payment			$ 1,600

Debt

9 Months Ended

Sep. 30, 2025

Debt Disclosure [Abstract]

Debt

2025 Term Loan

On April 24, 2025 (the “Closing Date”), the Company and certain of its subsidiaries entered into the First Amendment to Credit Agreement and Pledge and Security Agreement (the “2025 Term Loan Agreement”) with the lenders party thereto and BGC Lender Rep LLC, as administrative agent, which amended the 2024 Term Loan Agreement (as defined below), to establish a new term loan facility in an aggregate principal amount of $200.0 million (the “2025 Term Loan”), all of which was funded on the Closing Date, with any existing lenders under the 2024 Term Loan Agreement participating pursuant to a cashless settlement of the $73.6 million outstanding aggregate principal amount of the 2024 Term Loan, as defined below, for total net cash proceeds of $126.4 million. In connection with the 2024 Term Loan settlement, the Company paid a $2.8 million make-whole provision. The proceeds from the 2025 Term Loan, together with cash on hand, were used to redeem all of the $121.4 million outstanding aggregate principal amount of 2021 Senior Notes on May 12, 2025 at the applicable redemption price. The Company paid a $1.2 million prepayment premium in connection with the 2021 Senior Notes redemption.

The 2025 Term Loan included participation from both existing and new lenders. One lender participated in both the 2024 Term Loan and the 2025 Term Loan. In addition, one former 2021 Senior Notes lender also participated in the 2025 Term Loan. These transactions were evaluated under ASC 470-50, Debt—Modifications and Extinguishments, and were accounted for as debt modifications. Those lenders from the 2021 Senior Notes that did not participate in the 2025 Term Loan (the “Extinguished Note Holders”) were considered extinguished under the accounting guidance. There was one new lender who also participated in the 2025 Term Loan syndicate.

In connection with the refinancing, the Company incurred $9.0 million of financing-related costs, consisting of $4.0 million in lender fees (treated as original issue discount) and $5.0 million in third-party costs. The Company capitalized the full $4.0 million in lender fees and $0.6 million of third-party costs as debt issuance costs, which will be amortized over the term of the 2025 Term Loan using the effective interest method. The remaining $4.4 million of third-party fees were recognized as Debt modification expense on the Condensed Consolidated Statements of Income for the nine months ended September 30, 2025, in accordance with ASC 470-50.

As of the Closing Date, the Company had $5.6 million of unamortized debt issuance costs associated with the 2024 Term Loan. These costs, along with the $2.8 million make-whole provision paid at refinancing, were capitalized and are being amortized over the term of the 2025 Term Loan.

The Company also had $2.1 million in unamortized debt issuance costs related to the 2021 Senior Notes. Of this amount, $0.8 million was allocated to lenders determined to be modified and will be amortized over the term of the 2025 Term Loan. The remaining $1.3 million was recognized as Loss on debt extinguishment on the Condensed Consolidated Statements of Income for the nine months ended September 30, 2025. Of the $1.2 million prepayment premium paid on the 2021 Senior Notes, $0.5 million was capitalized and will be amortized over the life of the 2025 Term Loan, while $0.7 million was recorded as Loss on debt extinguishment on the Condensed Consolidated Statements of Income for the nine months ended September 30, 2025.

The 2025 Term Loan also (i) lowered the consolidated secured leverage ratio, (ii) added covenant testing monthly with respect to a minimum number of subscribers under certain material contracts and (iii) provided for certain other changes to the terms of the 2025 Term Loan Agreement, including with respect to certain negative covenants.

The 2025 Term Loan will mature on April 24, 2029 (subject to an earlier springing maturity date that is nine months prior to the effective date of termination, forfeiture, non-renewal, cancellation, revocation or suspension of certain material contracts if unreplaced in accordance with the terms of the 2025 Term Loan Agreement) and bear an interest rate of the secured overnight financing rate, which shall not be less than 2.50%, plus a margin of 7.00% per annum (with one 0.50% stepdown at specified leverage).

The Company is required to repay the outstanding principal amounts of the 2025 Term Loan on a quarterly basis in an amount of $1.3 million beginning on July 24, 2025 and ending on April 24, 2026; $2.5 million beginning on July 24, 2026 and ending on April 24, 2027; $3.8 million beginning on July 24, 2027 and ending on April 24, 2028. Starting on July 24, 2028, on

the 24th day of each July, October, January and April thereafter, such repayments of outstanding principal are to be $5.0 million. The final principal repayment of the 2025 Term Loan is to be repaid on the Maturity Date in an amount equal to the aggregate principal amount of the 2025 Term Loan outstanding on such date. These quarterly principal payment amounts shall be reduced as a result of the application of prepayments in accordance with the order of priority set forth in Section 2.7(i) of the 2025 Term Loan Agreement as described below. The Company is permitted to at any time voluntarily prepay the 2025 Term Loan, in whole or in part subject to a variable prepayment fee if such prepayment was made prior to the third anniversary of the Closing Date.

In July 2025, the Company received the expected tax refund from the 2020 CARES Act of $33.9 million, which included $5.2 million of interest. In accordance with the terms of the 2025 Term Loan Agreement, 75% of the total amount, or $25.4 million, was used to pay down the 2025 Term Loan at par. The $25.4 million principal prepayment satisfied the required quarterly principal payments (as disclosed above), including the current portion, through approximately January 2028. Accordingly, as of September 30, 2025, the Company has no remaining contractual payments due on the principal balance of its long term debt for the next 12 months. As a result of this prepayment, $1.7 million of the unamortized deferred financing costs related to the 2025 Term Loan were recognized as interest expense in the third quarter of 2025.

The Company was in compliance with its debt covenants pertaining to the 2025 Term Loan as of September 30, 2025.

The Company’s obligations under the 2025 Term Loan Agreement are secured by substantially all of the assets (other than existing real property) of the Company. Other than an Irish Subsidiary (as defined in the 2025 Term Loan Agreement), none of the Company’s direct or indirect foreign subsidiaries or immaterial subsidiaries has guaranteed the loans under the 2025 Term Loan Agreement, but under certain circumstances, such subsidiaries may become guarantors. The 2025 Term Loan Agreement contains customary covenants that limit the Company’s ability and its restricted subsidiaries to, among other things, (i) incur additional indebtedness, (ii) pay dividends or make certain other restricted payments, (iii) sell assets, (iv) make certain investments, (v) grant liens and (vi) enter into transactions with affiliates. These covenants are subject to exceptions and qualifications set forth in the 2025 Term Loan Agreement. The financial covenants set forth in the 2025 Term Loan Agreement include (i) a maximum consolidated secured leverage ratio of greater than 6.30 to 1.00, which will be tested at the end of each of the Company’s fiscal quarters (ii) a covenant tested monthly with respect to a minimum number of subscribers under certain material contracts and (iii) an average liquidity requirement for any calendar month. All borrowings under the 2025 Term Loan Agreement are subject to the satisfaction of customary conditions, including the absence of a default and the accuracy of representations and warranties subject to certain exceptions. The 2025 Term Loan Agreement also contains mandatory prepayment provisions that are customary for secured financings of this type from excess cash flow and with the proceeds of certain asset sales, tax refunds, equity sales or issuances, and debt issuances, each as more fully described in the 2025 Term Loan Agreement. Upon the occurrence and continuance of an event of default, which, for example, would be triggered by a breach or violation of, default under, cancellation, termination, forfeiture, rescission, revocation, suspension, impairment or non-renewal of certain material contracts of the Company, BGC Lender Rep may take either or both of the following actions: (i) terminate the commitments and (ii) declare all outstanding obligations immediately due and payable and take such other actions as set forth in the 2025 Term Loan Agreement.

2024 Term Loan

On June 28, 2024 (the “Effective Date”), the Company entered into a Credit Agreement (the “Original Credit Agreement”, as amended by the 2025 Term Loan Agreement (as defined above), the “2024 Term Loan Agreement”) with BGC Lender Rep LLC, as administrative agent, and the lenders party thereto. The 2024 Term Loan Agreement established a senior secured term loan facility of up to $75.0 million (the “2024 Term Loan”), all of which was funded on the Effective Date. The proceeds of the 2024 Term Loan were used to (i) fund the repurchase of $19.7 million of the Company’s 8.375% Senior Notes due 2026 (the “2021 Senior Notes”), for an aggregate purchase price of $16.5 million, (ii) to fund the repurchase of 60,826 shares of its Series B Perpetual Non-Convertible Preferred Stock (the “Series B Preferred”), for an aggregate purchase price of $52.6 million (the “Series B Repurchase”), and (iii) to pay transaction fees and expenses associated with the closing of the transactions contemplated by the 2024 Term Loan Agreement.

The 2024 Term Loan was to mature on June 28, 2028 (the “Maturity Date”), subject to certain adjustments to such maturity date pursuant to the terms of the 2024 Term Loan Agreement. The 2024 Term Loan bore interest at a rate per annum equal to

the Adjusted Term Secured Overnight Financing Rate (as defined in the 2024 Term Loan Agreement) for the applicable interest period, plus 5.50%, subject to a floor of 2.50%.

In line with the terms of the 2024 Term Loan Agreement, the Company made $0.5 million of principal payments on the 2024 Term Loan for the nine months ending September 30, 2025 until the Company entered into the 2025 Term Loan as described above, and $0.5 million of principal payments for the nine months ending September 30, 2024.

Redemption of 2024 Term Loan

On April 24, 2025 the 2024 Term Loan was repaid in full pursuant to a cashless settlement of the $73.6 million then outstanding aggregate principal amount on the Closing Date (as defined above) in connection with the 2025 Term Loan (as defined above).

2021 Senior Notes

On June 30, 2021, the Company closed its underwritten public offering of $120.0 million aggregate principal amount of 8.375% senior notes due 2026 at a par value of $25.00 per senior note (the “Senior Notes”). The offering was conducted pursuant to an underwriting agreement (the “Notes Underwriting Agreement”) dated June 25, 2021, by and among the Company and B. Riley Securities, Inc., as representative of the several underwriters (the “Notes Underwriters”). At the closing, the Company issued $125.0 million aggregate principal amount of Senior Notes, inclusive of $5.0 million aggregate principal amount of Senior Notes issued pursuant to the full exercise of the Notes Underwriters’ option to purchase additional Senior Notes.

On June 30, 2021, the Company entered into an indenture (the “Base Indenture”) and a supplemental indenture (the “First Supplemental Indenture” and, together with the Base Indenture, the “Indenture”) with The Bank of New York Mellon Trust Company National Association, as trustee (the “Trustee”), between the Company and the Trustee. The Indenture establishes the form and provides for the issuance of the Senior Notes.

The Senior Notes were senior unsecured obligations of the Company and rank equally in right of payment with all of the Company’s existing and future senior unsecured and unsubordinated indebtedness. The Senior Notes were effectively subordinated in right of payment to all of the Company’s existing and future secured indebtedness to the extent of the value of the assets securing such indebtedness and structurally subordinated to all existing and future indebtedness of the Company’s subsidiaries, including trade payables. The Senior Notes bore interest at the rate of 8.375% per annum. Interest on the Senior Notes was payable quarterly in arrears on January 31, April 30, July 31 and October 31 of each year, commencing on July 31, 2021. The Senior Notes were to mature on June 30, 2026, unless redeemed prior to maturity.

On October 25, 2021, the Company entered into an At Market Issuance Sales Agreement (the “Sales Agreement”) between the Company and B. Riley Securities, Inc. (the “Agent”), a related party, pursuant to which the Company may offer and sell, from time to time, up to $18.0 million of the Company’s 8.375% Senior Notes due 2026. Sales of the additional Senior Notes pursuant to the Sales Agreement, if any, might be made in transactions that were deemed to be “at the market offerings” as defined in Rule 415 under the Securities Act of 1933, as amended (the “Securities Act”). Under the Sales Agreement, the Agent would be entitled to compensation of 2.0% of the gross proceeds of all notes sold through it as the Company’s agent.

During the fourth quarter of 2021, the Company sold an additional $16.1 million aggregate principal amount of Senior Notes pursuant to the Sales Agreement. The additional Senior Notes sold had terms identical to the initial Senior Notes and were fungible and vote together with, the initial Senior Notes. The Senior Notes were listed and traded on The Nasdaq Global Market under the symbol “SNCRL.”

Repurchase of 2021 Senior Notes and Series B Preferred

On June 28, 2024, the Company used $66.5 million of the proceeds from the 2024 Term Loan and $2.6 million non-interest-bearing deferred consideration, which was paid to BRPI in December of 2024, for a total consideration of $69.1 million (“the total consideration”) to repurchase 100% of its outstanding Series B Perpetual Non-Convertible Preferred Stock (the “Series B Preferred”) and 787,590 (14%) of its outstanding Senior Notes from BRPI, a related party.

The fair value of Series B Preferred stock of $57.6 million was determined using a discounted cash flow model using level two inputs. The carrying value of Series B Preferred was $58.2 million. The second quarter’s accrued dividend of $2.1 million was forgiven at the time of the repurchase. The Series B Preferred repurchase gain of $2.7 million was calculated as the fair value of consideration paid less the carrying value, less the second quarter’s accrued dividend forgiven. The $2.7 million gain was accounted for as capital transaction and reflected as an adjustment to additional paid-in capital (“APIC”). While the transaction was not reflected in the income statement, the gain was reflected in the adjustment to net income from common shareholders for purposes of calculating EPS, for the nine months ended September 30, 2024.

The Company allocated $57.6 million of the total consideration to the Series B Preferred based on the fair value and allocated the remaining consideration of $11.5 million to the Senior Notes repurchase. The carrying value of Senior notes repurchased was $19.1 million including $0.6 million of unamortized debt issuance costs. The second quarter’s accrued interest of $0.3 million was forgiven at the time of the repurchase. The Senior Note Repurchase gain of $7.9 million was calculated as the remaining consideration paid of $11.5 million less the carrying value, less the second quarter’s accrued interest forgiven. The Company accounted for the debt repurchase as a redemption with a related party. ASC 470-50-40-2 indicates that such an extinguishment transaction may be in essence a capital transaction. Therefore, the transaction was accounted for as a capital transaction and reflected as an adjustment to APIC, which resulted in a gain of $7.9 million for the nine months ended September 30, 2024.

Redemption of 2021 Senior Notes

On May 12, 2025 the Company used $122.6 million of the proceeds from the 2025 Term Loan to repurchase 100% of its outstanding 2021 Senior Notes as described above.

Carrying Value of Debt

The carrying amounts of the Company’s borrowings were as follows:


	September 30, 2025		December 31, 2024
2021 Senior Notes:
Senior Notes	$	—	$	121,387
Unamortized discount and debt issuance cost1	—		(2,625)
Carrying value of Senior Notes	—		118,762
2024 Term Loan:
Term Loan	—		74,063
Unamortized debt issuance cost1	—		(6,110)
Carrying value of 2024 Term Loan	—		67,953
2025 Term Loan:
Term Loan	174,599		—
Unamortized debt issuance cost1	(11,399)		—
Carrying value of 2025 Term Loan	163,200		—

Total carrying value of debt	$	163,200	$	186,715
Current portion of long-term debt	$	—	$	1,875
Long-term debt, net of current portion	$	163,200	$	184,840

________________________________

1 Debt issuance costs are deferred and amortized into interest expense using the effective interest method.

Fair Value of Debt

The fair value of the 2025 Term Loan was obtained using the Discounted Cash Flow (“DCF”) valuation model with observable inputs as of September 30, 2025 and is categorized accordingly as Level 2 in the fair value hierarchy.


	Balance at September 30, 2025
			Fair Value
	Carrying Amount		(Level 1)		(Level 2)		(Level 3)		Total



Total debt	$	163,200	$	—	$	171,713	$	—	$	171,713


	Balance at December 31, 2024
			Fair Value
	Carrying Amount		(Level 1)		(Level 2)		(Level 3)		Total



Total debt	$	186,715	$	—	$	193,275	$	—	$	193,275

Interest Expense

The following table summarizes the Company’s interest expense:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2025		2024			2025		2024
2021 Senior Notes:
Amortization of debt issuance costs and discount	$	—	$	391		$	522	$	1,269
Interest on borrowings	—		2,541			3,699		8,449

2024 Term Loan:
Amortization of debt issuance costs	—		293			483		301
Amortization of exit fee	—		64			(151)		66
Interest on borrowings	—		2,118			2,304		2,163
2025 Term Loan:
Amortization of debt issuance costs1	2,386		—			2,964		—

Interest on Borrowings	5,224		—			9,484		—

Other2	166		119			458		281
Total interest expense	$	7,776	$	5,526		$	19,763	$	12,529

________________________________

1 Includes $1.7 million of additional amortization due to $25.4 million principal repayment due to federal tax refund receipt as described above.

2 Includes interest on uncertain tax provisions.

- Definition

The entire disclosure for information about short-term and long-term debt arrangements, which includes amounts of borrowings under each line of credit, note payable, commercial paper issue, bonds indenture, debenture issue, own-share lending arrangements and any other contractual agreement to repay funds, and about the underlying arrangements, rationale for a classification as long-term, including repayment terms, interest rates, collateral provided, restrictions on use of assets and activities, whether or not in compliance with debt covenants, and other matters important to users of the financial statements, such as the effects of refinancing and noncompliance with debt covenants.

+ References

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+ Details

CONDENSED CONSOLIDATED BALANCE SHEETS (Unaudited) - USD ($) $ in Thousands	Sep. 30, 2025	Dec. 31, 2024
Current assets:
Cash and cash equivalents	$ 34,827	$ 33,375
Accounts receivable, net	17,508	18,129
Prepaid & other current assets	8,684	29,878
Total current assets	61,019	81,382
Non-current assets:
Property and equipment, net	3,891	3,154
Operating lease right-of-use assets	3,520	8,445
Goodwill	188,784	179,408
Intangible assets, net	18,862	19,117
Other assets, non-current	2,144	2,319
Total non-current assets	217,201	212,443
Total assets	278,220	293,825
Current liabilities:
Accounts payable	5,383	7,067
Accrued expenses	34,341	30,519
Deferred revenues, current	100	837
Debt, current	0	1,875
Total current liabilities	39,824	40,298
Long-term debt, net of debt issuance costs	163,200	184,840
Deferred tax liabilities	3,320	4,903
Leases, non-current	10,141	16,776
Other liabilities, non-current	6,381	4,733
Total liabilities	222,866	251,550
Commitments and contingencies:
Redeemable non-controlling interest	0	12,500
Stockholders’ equity:
Common stock, $0.0001 par value; 16,667 and 16,667 shares authorized, 11,507 and 11,075 shares issued and outstanding at September 30, 2025 and December 31, 2024, respectively	1	1
Additional paid-in capital	511,125	495,906
Accumulated other comprehensive loss	(13,169)	(41,137)
Accumulated deficit	(442,603)	(424,995)
Total stockholders’ equity	55,354	29,775
Total liabilities and stockholders’ equity	$ 278,220	$ 293,825

Debt - Redemption of 2024 Term Loan (Details) $ in Millions	Apr. 24, 2025 USD ($)
Line of Credit \| 2024 Term Loan:
Debt Instrument [Line Items]
Repayments of debt	$ 73.6

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

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Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Topic 815
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+ Details

CONDENSED CONSOLIDATED BALANCE SHEETS (Unaudited) (Parenthetical) - $ / shares	Sep. 30, 2025	Dec. 31, 2024
Statement of Financial Position [Abstract]
Common stock, par value (in dollars per share)	$ 0.0001	$ 0.0001
Common stock, shares authorized (in shares)	16,666,667	16,667,000
Common stock, shares issued (in shares)	11,507,000	11,075,000
Common stock, shares outstanding (in shares)	11,507,000	11,075,000

Capital Structure - Schedule of Stock-Based Compensation Expense (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2025	Sep. 30, 2024	Sep. 30, 2025	Sep. 30, 2024
Employee Service Share-based Compensation, Aggregate Disclosures [Abstract]
Total stock-based compensation expense	$ 1,140	$ 3,021	$ 4,292	$ 5,376
Total equity classified awards	976	884	3,528	2,866
Tax benefit	229	463	917	987
Stock options
Employee Service Share-based Compensation, Aggregate Disclosures [Abstract]
Total equity classified awards	7	123	156	453
Restricted stock awards
Employee Service Share-based Compensation, Aggregate Disclosures [Abstract]
Total equity classified awards	969	761	2,991	1,950
Performance-based cash units
Employee Service Share-based Compensation, Aggregate Disclosures [Abstract]
Total equity classified awards	0	0	381	463
Performance-based cash units	164	2,137	764	2,510
Cost of revenues
Employee Service Share-based Compensation, Aggregate Disclosures [Abstract]
Total stock-based compensation expense	60	164	218	258
Research and development
Employee Service Share-based Compensation, Aggregate Disclosures [Abstract]
Total stock-based compensation expense	269	832	1,038	1,415
Selling, general and administrative
Employee Service Share-based Compensation, Aggregate Disclosures [Abstract]
Total stock-based compensation expense	$ 811	$ 2,025	$ 3,036	$ 3,703

Segment Information (Tables)

9 Months Ended

Sep. 30, 2025

Segment Reporting [Abstract]

Schedule of Reconciliation of Segment Operating Income to Consolidated Net Income (Loss) from Continuing Operations

Segment operating results and a reconciliation of segment operating income to consolidated net income (loss) are as follows:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2025		2024		2025		2024


Net revenues1	$	42,003	$	42,964	$	126,702	$	129,387
Less (add):
Employees related expense net of capitalized software	20,046		18,247		57,229		57,542
Hosting expense	3,702		3,849		11,203		11,653
Professional services expense	4,082		5,449		13,097		15,178
Other segment items2	3,838		5,298		11,266		17,623
Depreciation and amortization	4,458		4,386		12,938		12,773


Interest income	(5,404)		(165)		(5,906)		(556)
Interest expense	7,776		5,526		19,763		12,529
Debt modification expense	—		—		4,384		—
Loss on debt extinguishment	—		—		1,993		—
Foreign exchange (gain) loss	(512)		5,461		17,598		440



(Benefit) provision for income taxes	(1,796)		628		745		3,939
Segment net income (loss)	$	5,813	$	(5,715)	$	(17,608)	$	(1,734)
Reconciliation of profit or loss

Adjustments and reconciling items	—		—		—		—
Consolidated net income (loss)	$	5,813	$	(5,715)	$	(17,608)	$	(1,734)

_____________________________

1 There are no intra-entity sales or transfers.

2 Other segment items include: administrative expense, facilities expense, maintenance charges, restructuring expense, sales and marketing expense, stock-based compensation expense and other overhead expense.

Restructuring (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
Restructuring (Details) - USD ($) $ in Thousands	Sep. 30, 2025	Sep. 30, 2024	Sep. 30, 2025	Sep. 30, 2024
Restructuring accrual and changes
Charges	$ 0	$ 0	$ 165	$ 267
Employee Termination Costs
Restructuring accrual and changes
Balance at December 31, 2024			712
Charges			165
Payments			(877)
Balance at September 30, 2025	$ 0		$ 0

- Definition

Amount of expenses associated with exit or disposal activities pursuant to an authorized plan. Excludes expenses related to a discontinued operation or an asset retirement obligation.

+ References + Details

Commitments (Tables)

9 Months Ended

Sep. 30, 2025

Commitments and Contingencies Disclosure [Abstract]

Schedule of Aggregate Annual future Minimum Payments Under Non-Cancelable Agreements

Aggregate annual future minimum payments under non-cancelable agreements as of September 30, 2025 for each year beginning January 1, 2025, are as follows:


	Non-cancelable Agreements
2025	$	4,275
2026	12,293
2027	10,691
2028	6,366

Total	$	33,625

Debt - Schedule of Carrying Values and Estimated Fair Values of Debt Instruments (Details) - USD ($) $ in Thousands	Sep. 30, 2025	Dec. 31, 2024
Debt Instrument [Line Items]
Carrying Amount	$ 163,200	$ 186,715
Fair Value	171,713	193,275
(Level 1)
Debt Instrument [Line Items]
Fair Value	0	0
(Level 2)
Debt Instrument [Line Items]
Fair Value	171,713	193,275
(Level 3)
Debt Instrument [Line Items]
Fair Value	$ 0	$ 0

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

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+ Details

- Definition

Amount, after deduction of unamortized premium (discount) and debt issuance cost, of long-term debt. Excludes lease obligation.

+ References

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- Definition

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+ Details

Fair Value Measurements (Details) - USD ($) $ in Thousands	Sep. 30, 2025	Dec. 31, 2024
Assets
Money market accounts	$ 18,164	$ 9,552
Total assets	18,164	9,552
Liabilities
Performance-based cash units	1,714	948
Total liabilities	1,714	948
(Level 1)
Assets
Money market accounts	18,164	9,552
Total assets	18,164	9,552
Liabilities
Performance-based cash units	0	0
Total liabilities	0	0
(Level 2)
Assets
Money market accounts	0	0
Total assets	0	0
Liabilities
Performance-based cash units	1,714	948
Total liabilities	1,714	948
(Level 3)
Assets
Money market accounts	0	0
Total assets	0	0
Liabilities
Performance-based cash units	0	0
Total liabilities	$ 0	$ 0

Revenue

9 Months Ended

Sep. 30, 2025

Revenue from Contract with Customer [Abstract]

Revenue

Disaggregation of Revenue

The Company disaggregates revenue from contracts with customers into the nature of the services and geographical regions. The Company’s geographic regions are the North America, Europe, the Middle East and Africa (“EMEA”), and Asia Pacific (“APAC”). The majority of the Company’s revenue is from the technology, media, and telecom (“TMT”) sector.


	Three Months Ended September 30,				Nine Months Ended September 30,
	2025		2024		2025		2024
Geography:
North America	$	40,430	$	40,200	$	120,945	$	120,155
APAC	1,236		1,076		4,720		4,229
EMEA	337		1,688		1,037		5,003
Total revenue	$	42,003	$	42,964	$	126,702	$	129,387

Service Line:
Professional Services	$	2,614	$	3,369	$	7,637	$	11,231

Subscription Services	39,389		39,595		118,013		118,058
License	—		—		1,052		98
Total revenue	$	42,003	$	42,964	$	126,702	$	129,387

Trade Accounts Receivable and Contract Balances

The Company classifies its right to consideration in exchange for deliverables as either a receivable or a contract asset. A receivable is a right to consideration that is unconditional (i.e., only the passage of time is required before payment is due). For example, the Company recognizes a receivable for revenues related to its time and materials and volume-based contracts. The Company presents such receivables in Trade accounts receivable, net on the Condensed Consolidated Balance Sheets at their net estimated realizable value. The Company maintains an allowance for credit losses to provide for the estimated amount of receivables that may not be collected. The allowance is based upon an assessment of customer creditworthiness, historical payment experience, the age of outstanding receivables, and other applicable factors.

A contract asset is a right to consideration that is conditional upon factors other than the passage of time. For example, the Company would record a contract asset if it records revenue on a professional services engagement but are not entitled to bill until the Company achieves specified milestones. The Company presents such contract assets in Other current assets and Other noncurrent assets on the Condensed Consolidated Balance Sheets. The contract asset balance was $1.0 million and $0.6 million at September 30, 2025 and December 31, 2024, respectively.

Amounts collected in advance of services being provided are accounted for as contract liabilities, which are presented as Deferred revenue, current on the Condensed Consolidated Balance Sheets and are realized with the associated revenue recognized under the contract. Nearly all of the Company's contract liabilities balance are related to services revenue, primarily subscription services contracts.

The Company’s contract assets and liabilities are reported in a net position on a customer basis at the end of each reporting period.

Significant changes in the contract liabilities balance during the period are as follows:


	Contract Liabilities1
Balance at December 31, 2024	$	837
Amounts billed but not initially recognized as revenue	126,243
Revenue recognized in the period	(126,980)


Balance at September 30, 2025	$	100

________________________________

1 Comprised of Deferred Revenue. $0.7 million of revenue recognized in the period was included in the contract liability balance at the beginning of the period.

Transaction Price Allocated to the Remaining Performance Obligations

Topic 606 requires that the Company disclose the aggregate amount of transaction price that is allocated to performance obligations that have not yet been satisfied as of September 30, 2025. The Company has elected not to disclose transaction price allocated to remaining performance obligations for:

1.Contracts with an original duration of one year or less, including contracts that can be terminated for convenience without a substantive penalty.

2.Contracts for which the Company recognizes revenues based on the right to invoice for services performed.

3.Variable consideration allocated entirely to a wholly unsatisfied performance obligation or to a wholly unsatisfied promise to transfer a distinct good or service that forms part of a single performance obligation in accordance with Topic 606 Section 10-25-14(b), for which the criteria in Topic 606 Section 10-32-40 have been met. This applies to a limited number of situations where the Company is dependent upon data from a third party or where fees are highly variable.

Many of the Company’s performance obligations meet one or more of these exemptions. Specifically, the Company has excluded the following from the Company’s remaining performance obligations, all of which will be resolved in the period in which amounts are known:

•consideration for future transactions, above any contractual minimums

•consideration for success-based transactions contingent on third party data

•credits for failure to meet future service level requirements

As of September 30, 2025, the aggregate amount of transaction price allocated to remaining performance obligations, other than those meeting the exclusion criteria above, was $116.9 million, of which approximately 99.6% is expected to be recognized as revenues within 2 years, and the remainder thereafter.

Estimates of revenue expected to be recognized in future periods also exclude unexercised customer options to purchase services that do not represent material rights to the customer. Customer options that do not represent a material right are only accounted for in accordance with Topic 606 when the customer exercises its option to purchase additional goods or services.

- Definition

The entire disclosure of revenue from contract with customer to transfer good or service and to transfer nonfinancial asset. Includes, but is not limited to, disaggregation of revenue, credit loss recognized from contract with customer, judgment and change in judgment related to contract with customer, and asset recognized from cost incurred to obtain or fulfill contract with customer. Excludes insurance and lease contracts.

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+ Details

Capital Structure (Tables)

9 Months Ended

Sep. 30, 2025

Stockholders' Equity Note [Abstract]

Schedule of Stock-Based Compensation Expense

The following table summarizes stock-based compensation expense related to all of the Company’s stock awards included by operating expense categories, as follows:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2025		2024			2025		2024
Cost of revenues	$	60	$	164		$	218	$	258
Research and development	269		832			1,038		1,415
Selling, general and administrative	811		2,025			3,036		3,703
Total stock-based compensation expense	$	1,140	$	3,021		$	4,292	$	5,376

The following table summarizes stock-based compensation expense related to all of the Company’s stock awards included by award type, as follows:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2025		2024			2025		2024
Awards classified as equity:
Stock options	$	7	$	123		$	156	$	453
Restricted stock awards	969		761			2,991		1,950
Performance-based cash units	—		—			381		463
Total equity classified awards	976		884			3,528		2,866
Awards classified as liability:
Performance-based cash units	164		2,137			764		2,510

Total stock-based compensation before taxes	$	1,140	$	3,021		$	4,292	$	5,376
Tax benefit	$	229	$	463		$	917	$	987

Restructuring

9 Months Ended

Sep. 30, 2025

Restructuring and Related Activities [Abstract]

Restructuring

The Company continues to identify workforce optimization opportunities to better align the Company’s resources with its key strategic priorities.

A summary of the Company’s restructuring accrual at September 30, 2025 and changes during the nine months ended September 30, 2025, are presented below:


	Employee Termination Costs
Balance at December 31, 2024	$	712
Charges	165
Payments	(877)

Balance at September 30, 2025	$	—

Accumulated Other Comprehensive (Loss) / Income

9 Months Ended

Sep. 30, 2025

Accumulated Other Comprehensive Income (Loss), Net of Tax [Abstract]

Accumulated Other Comprehensive (Loss) / Income

Accumulated Other Comprehensive (Loss) Income

The changes in accumulated other comprehensive (loss) income during the nine months ended September 30, 2025 were as follows:


	Balance at December 31, 2024		Other Comprehensive Income		Tax Effect		Balance at September 30, 2025
Foreign currency	$	(37,617)	$	27,968	$	—	$	(9,649)
Unrealized loss on intercompany foreign currency transactions	(3,520)		—		—		(3,520)

Total	$	(41,137)	$	27,968	$	—	$	(13,169)

Debt - Redemption of 2021 Senior Notes (Details) - USD ($) $ in Millions	May 12, 2025	Jun. 28, 2024
Debt Instrument [Line Items]
Proceeds from issuance of debt		$ 69.1
2025 Term Loan: \| Senior Notes
Debt Instrument [Line Items]
Proceeds from issuance of debt	$ 122.6
Repurchase of debt (as a percent)	100.00%

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

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+ Details

Debt - 2024 Term Loan (Details) - USD ($)			9 Months Ended
Debt - 2024 Term Loan (Details) - USD ($)	Apr. 24, 2025	Jun. 28, 2024	Sep. 30, 2025	Sep. 30, 2024	Oct. 25, 2021	Jun. 30, 2021
Series B Preferred Stock
Debt Instrument [Line Items]
Debt instrument, repurchased face amount		$ 52,600,000
Stock repurchased during period, shares		60,826
2024 Term Loan:
Debt Instrument [Line Items]
Quarterly principal repayment amount			$ 500,000	$ 500,000
2021 Senior Notes
Debt Instrument [Line Items]
Proceeds from issuance of secured debt		$ 19,700,000
Debt instrument, repurchased face amount		16,500,000
Line of Credit \| 2024 Term Loan:
Debt Instrument [Line Items]
Borrowing capacity		$ 75,000,000
Debt instrument, variable interest rate, type [extensible enumeration]		Secured Overnight Financing Rate (SOFR) [Member]
Basis spread on variable rate (as a percent)		5.50%
Basis spread on variable rate, floor (as a percent)		2.50%
Line of Credit \| 2025 Term Loan:
Debt Instrument [Line Items]
Borrowing capacity	$ 200,000,000.0
Line of Credit \| 2025 Term Loan: \| September 30, 2024 through June 30, 2026
Debt Instrument [Line Items]
Quarterly principal repayment amount	1,300,000
Line of Credit \| 2025 Term Loan: \| September 30, 2026 and thereafter
Debt Instrument [Line Items]
Quarterly principal repayment amount	$ 2,500,000
Senior Notes \| 2021 Senior Notes
Debt Instrument [Line Items]
Interest rate (as a percent)		8.375%			8.375%	8.375%

Revenue - Narrative (Details) - USD ($) $ in Millions	Sep. 30, 2025	Dec. 31, 2024
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Contract asset, balance	$ 1.0	$ 0.6
Remaining performance obligation	$ 116.9
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2025-07-01
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Remaining performance obligation (as a percent)	99.60%
Revenue, remaining performance obligation, expected timing of satisfaction (in years)	2 years

Note Receivable (Details) - Sequential Technology International, LLC and AP Capital Holdings II, LLC - USD ($) $ in Millions	Jan. 08, 2025	Mar. 31, 2024	Dec. 31, 2022	Jun. 30, 2020
Schedule of Equity Method Investments [Line Items]
Other assets fair value disclosure			$ 4.8
Loans Payable
Schedule of Equity Method Investments [Line Items]
Aggregate principal amount				$ 9.0
Promissory Note
Schedule of Equity Method Investments [Line Items]
Aggregate principal amount		$ 3.0
Proceeds from collection of notes receivable	$ 1.6

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

+ References + Details

Revenue - Schedule of Disaggregation of Revenue (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2025	Sep. 30, 2024	Sep. 30, 2025	Sep. 30, 2024
Disaggregation of Revenue [Line Items]
Net revenues	$ 42,003	$ 42,964	$ 126,702	$ 129,387
Professional Services
Disaggregation of Revenue [Line Items]
Net revenues	2,614	3,369	7,637	11,231
Subscription Services
Disaggregation of Revenue [Line Items]
Net revenues	39,389	39,595	118,013	118,058
License
Disaggregation of Revenue [Line Items]
Net revenues	0	0	1,052	98
North America
Disaggregation of Revenue [Line Items]
Net revenues	40,430	40,200	120,945	120,155
APAC
Disaggregation of Revenue [Line Items]
Net revenues	1,236	1,076	4,720	4,229
EMEA
Disaggregation of Revenue [Line Items]
Net revenues	$ 337	$ 1,688	$ 1,037	$ 5,003

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

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+ Details

Debt (Tables)

9 Months Ended

Sep. 30, 2025

Debt Disclosure [Abstract]

Schedule of Carrying Amounts

The carrying amounts of the Company’s borrowings were as follows:


	September 30, 2025		December 31, 2024
2021 Senior Notes:
Senior Notes	$	—	$	121,387
Unamortized discount and debt issuance cost1	—		(2,625)
Carrying value of Senior Notes	—		118,762
2024 Term Loan:
Term Loan	—		74,063
Unamortized debt issuance cost1	—		(6,110)
Carrying value of 2024 Term Loan	—		67,953
2025 Term Loan:
Term Loan	174,599		—
Unamortized debt issuance cost1	(11,399)		—
Carrying value of 2025 Term Loan	163,200		—

Total carrying value of debt	$	163,200	$	186,715
Current portion of long-term debt	$	—	$	1,875
Long-term debt, net of current portion	$	163,200	$	184,840

________________________________

1 Debt issuance costs are deferred and amortized into interest expense using the effective interest method.

Schedule of Carrying Values and Estimated Fair Values of Debt Instruments


	Balance at September 30, 2025
			Fair Value
	Carrying Amount		(Level 1)		(Level 2)		(Level 3)		Total



Total debt	$	163,200	$	—	$	171,713	$	—	$	171,713


	Balance at December 31, 2024
			Fair Value
	Carrying Amount		(Level 1)		(Level 2)		(Level 3)		Total



Total debt	$	186,715	$	—	$	193,275	$	—	$	193,275

Schedule of Interest Expense

The following table summarizes the Company’s interest expense:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2025		2024			2025		2024
2021 Senior Notes:
Amortization of debt issuance costs and discount	$	—	$	391		$	522	$	1,269
Interest on borrowings	—		2,541			3,699		8,449

2024 Term Loan:
Amortization of debt issuance costs	—		293			483		301
Amortization of exit fee	—		64			(151)		66
Interest on borrowings	—		2,118			2,304		2,163
2025 Term Loan:
Amortization of debt issuance costs1	2,386		—			2,964		—

Interest on Borrowings	5,224		—			9,484		—

Other2	166		119			458		281
Total interest expense	$	7,776	$	5,526		$	19,763	$	12,529

________________________________

1 Includes $1.7 million of additional amortization due to $25.4 million principal repayment due to federal tax refund receipt as described above.

2 Includes interest on uncertain tax provisions.

- Definition

Tabular disclosure of long-debt instruments or arrangements, including identification, terms, features, collateral requirements and other information necessary to a fair presentation. These are debt arrangements that originally required repayment more than twelve months after issuance or greater than the normal operating cycle of the entity, if longer.

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+ Details

Debt - 2021 Senior Notes (Details) - Senior Notes - 2021 Senior Notes: - USD ($)	Oct. 25, 2021	Jun. 30, 2021	Jun. 28, 2024	Dec. 31, 2021
Debt Instrument [Line Items]
Aggregate principal amount	$ 18,000,000	$ 120,000,000		$ 16,100,000
Interest rate (as a percent)	8.375%	8.375%	8.375%
Par value (in dollars per share)		$ 25.00
Amount issued inclusive of underwriters' option to purchase		125,000,000
Amount issued to underwriters		$ 5,000,000
Sales agent compensation (as a percent)	2.00%

- Definition

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+ Details

CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY (Unaudited) - USD ($)
shares in Thousands, $ in Thousands

Total

Common Stock

Additional Paid-In Capital

Accumulated Other Comprehensive (Loss) Income

Accumulated Deficit

Beginning balance (in shares) at Dec. 31, 2023

10,314

Beginning balance at Dec. 31, 2023

$ 26,632

$ 1

$ 483,527

$ (25,732)

$ (431,164)

Increase (Decrease) in Stockholders' Equity [Roll Forward]

Stock-based compensation

2,866

Issuance of restricted stock (in shares)

503

Issuance of common stock on exercise of options (in shares)

Issuance of common stock on exercise of options

236

Shares withheld for taxes in connection with issuance of restricted stock

(1)

Preferred stock dividend

(4,258)

Net income (loss)

(1,734)

Non-controlling interest

(14)

Total other comprehensive loss

1,004

Gain on Senior Notes repurchase

7,862

Gain on Series B Preferred stock redemption

2,696

Ending balance (in shares) at Sep. 30, 2024

10,839

Ending balance at Sep. 30, 2024

35,303

$ 1

492,914

(24,728)

(432,884)

Beginning balance (in shares) at Jun. 30, 2024

10,815

Beginning balance at Jun. 30, 2024

30,619

$ 1

491,808

(34,007)

(427,183)

Increase (Decrease) in Stockholders' Equity [Roll Forward]

Stock-based compensation

884

Issuance of restricted stock (in shares)

Issuance of common stock on exercise of options (in shares)

Issuance of common stock on exercise of options

236

Net income (loss)

(5,715)

Non-controlling interest

(14)

Total other comprehensive loss

9,279

Ending balance (in shares) at Sep. 30, 2024

10,839

Ending balance at Sep. 30, 2024

$ 35,303

$ 1

492,914

(24,728)

(432,884)

Beginning balance (in shares) at Dec. 31, 2024

11,075

Beginning balance at Dec. 31, 2024

$ 29,775

$ 1

495,906

(41,137)

(424,995)

Increase (Decrease) in Stockholders' Equity [Roll Forward]

Stock-based compensation

3,528

Issuance of restricted stock (in shares)

510

Issuance of common stock on exercise of options (in shares)

Issuance of common stock on exercise of options

Shares withheld for taxes in connection with issuance of restricted stock (in shares)

(79)

Shares withheld for taxes in connection with issuance of restricted stock

(822)

Net income (loss)

(17,608)

Total other comprehensive loss

27,968

Zentry partnership termination

^[1]

$ 12,500

12,500

Ending balance (in shares) at Sep. 30, 2025

11,507

Ending balance at Sep. 30, 2025

$ 55,354

$ 1

511,125

(13,169)

(442,603)

Beginning balance (in shares) at Jun. 30, 2025

11,497

Beginning balance at Jun. 30, 2025

49,433

$ 1

510,149

(12,301)

(448,416)

Increase (Decrease) in Stockholders' Equity [Roll Forward]

Stock-based compensation

976

Issuance of restricted stock (in shares)

Net income (loss)

5,813

Total other comprehensive loss

$ (868)

(868)

Ending balance (in shares) at Sep. 30, 2025

11,507

Ending balance at Sep. 30, 2025

$ 55,354

$ 1

$ 511,125

$ (13,169)

$ (442,603)

[1]	For further detail on Zentry partnership termination refer to Note 11. Capital Structure of the Notes to Condensed Consolidated Financial Statements in Item 1 of this Form 10-Q.

Description of Business	9 Months Ended
Description of Business	Sep. 30, 2025
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Description of Business	Description of Business General Synchronoss Technologies, Inc. (“Synchronoss” or the “Company”) is a leading provider of white label cloud software and services that enable our customers to keep subscribers, systems, networks, and content in sync. The Synchronoss Personal CloudTM platform is a secure and highly scalable white label platform that allows our customers’ subscribers to backup and protect, engage with, and manage their personal content and gives our operator customers the ability to increase average revenue per user (“ARPU”) and reduce churn. Designed for smartphones, tablets, and desktops across all operating systems, our platform ensures a seamless cross-device experience.

Fair Value Measurements (Tables)

9 Months Ended

Sep. 30, 2025

Fair Value Disclosures [Abstract]

Schedule of Assets and Liabilities, and their Related Classifications Under the Fair Value Hierarchy

The following is a summary of assets and liabilities, and their related classifications under the fair value hierarchy:


	September 30, 2025
	Total		(Level 1)		(Level 2)		(Level 3)
Assets
Money market accounts1	$	18,164	$	18,164	$	—	$	—


Total assets	$	18,164	$	18,164	$	—	$	—
Liabilities
Performance-based cash units2,3	$	1,714	$	—	$	1,714	$	—

Total liabilities	$	1,714	$	—	$	1,714	$	—


	December 31, 2024
	Total		(Level 1)		(Level 2)		(Level 3)
Assets
Money market accounts1	$	9,552	$	9,552	$	—	$	—


Total assets	$	9,552	$	9,552	$	—	$	—
Liabilities
Performance-based cash units2,3	$	948	$	—	$	948	$	—

Total liabilities	$	948	$	—	$	948	$	—

________________________________

1 Included in Cash and cash equivalents on the Condensed Consolidated Balance Sheets.

2 The short-term portion is included in Accrued expenses and the long-term portion is included in Other liabilities, non-current on the Condensed Consolidated Balance Sheets.

3 For a discussion of performance-based cash units see Note 11. Capital Structure of the Notes to Condensed Consolidated Financial Statements in Item 1 of this Form 10-Q.

Restructuring (Tables)

9 Months Ended

Sep. 30, 2025

Restructuring and Related Activities [Abstract]

Schedule of the Restructuring Accrual and Changes

A summary of the Company’s restructuring accrual at September 30, 2025 and changes during the nine months ended September 30, 2025, are presented below:


	Employee Termination Costs
Balance at December 31, 2024	$	712
Charges	165
Payments	(877)

Balance at September 30, 2025	$	—

Earnings per Common Share (EPS)

9 Months Ended

Sep. 30, 2025

Earnings Per Share [Abstract]

Earnings per Common Share (EPS)

Earnings per Common Share (“EPS”)

Basic EPS is computed based upon the weighted average number of common shares outstanding for the year. Diluted EPS is computed based upon the weighted average number of common shares outstanding for the year plus the dilutive effect of common stock equivalents using the treasury stock method and the average market price of the Company’s common stock for the year. The Company includes participating securities (such as performance-based cash unit awards) in the computation of EPS pursuant to the two-class method. The two-class method of computing earnings per share is an allocation method that calculates earnings per share for common stock and participating securities. During periods of net loss, no effect is given to the participating securities because they do not share in the losses of the Company.

The following table provides a reconciliation of the numerator and denominator used in computing basic and diluted net income attributable to common stockholders per common share from operations.


	Three Months Ended September 30,				Nine Months Ended September 30,
	2025		2024			2025		2024
Numerator - basic:
Net income (loss)	$	5,813	$	(5,715)		$	(17,608)	$	(1,734)
Net income attributable to redeemable non-controlling interests	—		14			—		14
Preferred stock dividend, net of gain on repurchase of preferred stock	—		—			—		(1,562)
Net income (loss) attributable to Synchronoss	5,813		(5,701)			(17,608)		(3,282)




Numerator - diluted:





Net income (loss) attributable to Synchronoss	$	5,813	$	(5,701)		$	(17,608)	$	(3,282)

Denominator:
Weighted average common shares outstanding — basic	10,632		10,095			10,357		9,994
Dilutive effect of:


Shares from assumed conversion of PBCU	807		—			—		—
Options and unvested restricted shares	34		—			—		—
Weighted average common shares outstanding — diluted	11,473		10,095			10,357		9,994


Earnings (loss) per share:



Basic	$	0.55	$	(0.56)		$	(1.70)	$	(0.33)




Diluted	$	0.51	$	(0.56)		$	(1.70)	$	(0.33)


Anti-dilutive stock options and restricted stock awards1	1,122		466			805		528

________________________________

1 Represent stock options and restricted stock awards excluded from the Diluted EPS calculations because the effect would be anti-dilutive.

Accumulated Other Comprehensive (Loss) / Income (Details) $ in Thousands	9 Months Ended
	Sep. 30, 2025 USD ($)
Changes in accumulated other comprehensive income (loss)
Beginning balance	$ 29,775
Other Comprehensive Income	27,968
Tax Effect	0
Ending balance	55,354
Accumulated Other Comprehensive (Loss) Income
Changes in accumulated other comprehensive income (loss)
Beginning balance	(41,137)
Ending balance	(13,169)
Foreign currency
Changes in accumulated other comprehensive income (loss)
Beginning balance	(37,617)
Other Comprehensive Income	27,968
Tax Effect	0
Ending balance	(9,649)
Unrealized loss on intercompany foreign currency transactions
Changes in accumulated other comprehensive income (loss)
Beginning balance	(3,520)
Other Comprehensive Income	0
Tax Effect	0
Ending balance	$ (3,520)

- Definition

Amount before tax, after reclassification adjustments of other comprehensive income (loss).

+ References + Details

- Definition

Amount of tax expense (benefit) allocated to other comprehensive income (loss).

+ References

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+ Details

- Definition

Amount of equity (deficit) attributable to parent. Excludes temporary equity and equity attributable to noncontrolling interest.

+ References

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+ Details

Commitments (Details) $ in Thousands	Sep. 30, 2025 USD ($)
Commitments and Contingencies Disclosure [Abstract]
2025	$ 4,275
2026	12,293
2027	10,691
2028	6,366
Total	$ 33,625

Leases

9 Months Ended

Sep. 30, 2025

Leases [Abstract]

Leases

The Company has entered into contracts with third parties to lease a variety of assets, including certain real estate, equipment and other assets. The Company’s leases frequently allow for lease payments that could vary based on factors such as inflation or the degree of utilization of the underlying asset. For example, certain of the Company’s real estate leases could require us to make payments that vary based on common area maintenance charges, insurance, and other charges. The Company’s lease agreements do not contain any material residual value guarantees or material restrictive covenants.

The Company is party to certain sublease arrangements, primarily related to the Company’s real estate leases, where it acts as the lessee and intermediate lessor.

Assets under operating leases are included in Operating lease right-of-use assets, with the related short-term liabilities included in Accrued expenses and long-term portion included in Leases, non-current on the Condensed Consolidated Balance Sheets.

Assets under finance leases are included in Property, plant and equipment, net, with the related short-term liabilities included in Accrued expenses and long-term portion in Leases, non-current on the Condensed Consolidated Balance Sheets.

Operating lease costs are recognized on a straight-line basis over the lease terms. Finance lease assets are amortized on a straight-line basis over the shorter of the estimated useful lives of the assets or the lease terms.

The following table presents information about the Company's right-of-use (“ROU”) assets and lease liabilities:


	September 30, 2025		December 31, 2024
Operating lease assets:
Non-current operating lease ROU assets	$	3,520	$	8,445
Finance lease assets:
Equipment, net	2,002		1,137



Operating lease liabilities:
Lease liabilities, current	6,283		6,010
Lease liabilities, non-current1	9,007		16,320
Total operating lease liabilities	$	15,290	$	22,330

Finance lease liabilities:
Lease liabilities, current	1,113		722
Lease liabilities, non-current	1,134		456
Total finance lease liabilities	$	2,247	$	1,178

________________________________

1 The decrease in operating lease liabilities was primarily due to ordinary lease payments, a $2.4 million related to remeasurement of the Bridgewater, NJ lease and the termination of the first floor Dublin, Ireland lease.

The following table presents information about lease expense and sublease income:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2025		2024		2025		2024
Finance leases:
Interest expense	$	68	$	26	$	133	$	77
Depreciation expense	292		164		673		478
Total finance leases	$	360	$	190	$	806	$	555

Operating leases:
Operating lease cost1	$	754	$	1,139	$	2,769	$	3,960
Other lease costs and income:
Variable lease costs1	293		262		1,218		572
ROU assets impairments, net1,2	—		(115)		627		2,163
Sublease income1,3	(334)		(572)		(3,570)		(1,882)
Total operating leases	713		714		1,044		4,813
Total net lease cost	$	1,073	$	904	$	1,850	$	5,368

________________________________

1 Amounts are included in Cost of revenues, Selling, general and administrative and/or Research and development based on the function that the underlying leased asset supports, which are reflected on the Condensed Consolidated Statements of Operations.

2 Reflects impairments recorded for the 7th floor at Bridgewater, NJ lease in the current period, and for Bethlehem, PA in the prior period.

3 For the nine months ended September 30, 2025, the sublease income includes a receipt of a $1.6 million past due sublease payment, for which we previously recorded an allowance for credit losses.

The following table provides the undiscounted amount of future cash flows included in the Company’s lease liabilities at September 30, 2025, for each of the five years beginning January 1, 2025 and thereafter, as well as a reconciliation of such undiscounted cash flows to our lease liabilities as of September 30, 2025:


	Operating Leases		Finance Leases
2025	$	1,812	$	495
2026	7,231		1,126
2027	4,938		650
2028	2,925		213


Total future lease payments	16,906		2,484
Less: amount representing interest	(1,616)		(237)
Present value of future lease payments (lease liability)	$	15,290	$	2,247

The following table provides the weighted average remaining lease term and weighted-average discount rates for our leases:


	September 30, 2025	December 31, 2024
Weighted average remaining lease term (years), weighted based on lease liability balances:
Finance leases	2.4	2.0
Operating leases	2.8	3.7

Weighted average discount rate (percentages), weighted based on the remaining balance of lease payments:
Finance leases	10.8%	10.0%
Operating leases	8.0%	8.0%

The following table provides certain cash flow and supplemental noncash information related to our lease liabilities:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2025		2024		2025		2024
Cash paid for amounts included in the measurement of lease liabilities:
Finance leases	$	299	$	186	$	679	$	534
Operating leases	1,797		1,924		5,617		5,848

Lease liabilities arising from obtaining right-of-use assets:
Finance leases	$	1,081	$	178	$	1,478	$	283
Operating leases	—		—		—		—

Basis of Presentation and Consolidation (Policies)

9 Months Ended

Sep. 30, 2025

Organization, Consolidation and Presentation of Financial Statements [Abstract]

Basis of Presentation and Consolidation

The accompanying interim unaudited condensed consolidated financial statements have been prepared by Synchronoss and, in the opinion of management, include all adjustments necessary for a fair presentation of the Company’s financial position, results of operations, and cash flows for the interim periods. They do not include all of the information and footnotes required by U.S. generally accepted accounting principles (“GAAP”) for complete financial statements and should be read in conjunction with the Company’s audited consolidated financial statements and related notes included in the Company’s Annual Report on Form 10-K for the year ended December 31, 2024. The results of operations for the three and nine months ended September 30, 2025 are not necessarily indicative of the results to be expected for the year ending December 31, 2025.

The condensed consolidated financial statements include the accounts of the Company and its wholly-owned subsidiaries. All material intercompany transactions and accounts are eliminated in consolidation.

Unless otherwise noted, tables are presented in U.S. dollars in thousands. Certain columns and rows may not add due to the use of rounded numbers. Percentages and Earnings per share (“EPS”) amounts presented are calculated from the underlying numbers in thousands. We may reclassify certain prior year amounts to conform with current year presentation.

Recently Issued Accounting Standards

Standards recently adopted

Standard

Description

Effect on the financial statements

Update 2024-01 - Compensation—Stock Compensation
(Topic 718) - Scope Application of Profits Interest and Similar Awards

The amendments in this Update related to the scope application issue apply to all reporting entities that account for profits interest awards as compensation to employees or nonemployees in return for goods or services. This Update provides specific examples to help stakeholders to determine whether a profits interest award should be accounted for as a share-based payment arrangement (Topic 718) or similar to a cash bonus or profit-sharing arrangement (Topic 710, Compensation—General, or other Topics).

The Company evaluated these changes and noted that the adoption of this standard did not have a material impact on the Company’s consolidated financial position or results of operations.

Date of adoption: January 1, 2025

Standards issued not yet adopted

Standard

Description

Effect on the financial statements

Update 2025-05 - Financial Instruments—Credit Losses (Topic 326): Measurement of Credit Losses for Accounts Receivable and Contract Assets

This Update is to address challenges encountered when applying the guidance in Topic 326, Financial Instruments - Credit Losses, to current accounts receivable and current contract assets arising from transactions accounted for under Topic 606, Revenue from Contracts with Customers. The amendments in this Update introduce a practical expedient for all entities and an accounting policy election for entities other than public business entities related to applying Subtopic 326-20 to current AR and current contracts assets arising from transactions under Topic 606.

The Company continues to evaluate these changes and does not anticipate any material impact on the Company’s consolidated financial position or results of operations upon adoption.

Planned date of adoption: January 1, 2026

Update 2025-06 - Intangibles—Goodwill and Other—Internal-Use Software (Subtopic 350-40): Targeted Improvements to the Accounting for Internal-Use Software

The amendments in this Update improve the operability of the guidance for accounting for software costs under Subtopic 350-40 through removing all references to software development stages.

The Company continues to evaluate these changes which may have a material impact on the Company’s consolidated financial position or results of operations upon adoption.

Planned date of adoption: January 1, 2028

Update 2024-03 - Income Statement—Reporting Comprehensive Income—Expense Disaggregation Disclosures (Subtopic 220-40): Disaggregation of Income Statement Expenses

Requires a public business entity to disclose, on an annual basis and interim basis, disaggregated information about certain income statement line items in a tabular format in the notes to the financial statements. The guidance does not change what is presented on the face of the income statement.

The Company continues to evaluate these changes and does not anticipate any material impact on the Company’s consolidated financial position or results of operations upon adoption.

Planned date of adoption: January 1, 2027

Update 2023-09 - Income Taxes (Topic 740) - Improvements to Income Tax Disclosures

The amendments in this Update related to the rate reconciliation and income taxes paid disclosures improve the transparency of income tax disclosures by requiring (1) consistent categories and greater disaggregation of information in the rate reconciliation and (2) income taxes paid disaggregated by jurisdiction.

The Company evaluated these changes and noted that the adoption of this standard did not have a material impact on the Company’s consolidated financial position or results of operations. The ASU is effective for annual periods beginning after December 15, 2024, and will not impact interim disclosures for 2025. The Company will include additional income tax disclosures in its Annual Report on Form 10-K for the year ending December 31, 2025, as required by ASU Update 2023-09.

Planned date of adoption: December 31, 2025

Fair Value Measurements

In accordance with US GAAP, fair value is defined as the price that would be received to sell an asset, or paid to transfer a liability in an orderly transaction between market participants at the measurement date. A three-level hierarchy prioritizes the inputs used to measure fair value as follows:

•Level 1 - Observable inputs - quoted prices in active markets for identical assets and liabilities.

•Level 2 - Observable inputs other than the quoted prices in active markets for identical assets and liabilities includes quoted prices for similar instruments, quoted prices for identical or similar instruments in inactive markets, and amounts derived from valuation models where all significant inputs are observable in active markets.

•Level 3 - Unobservable inputs - includes amounts derived from valuation models where one or more significant inputs are unobservable and require the Company to develop relevant assumptions.

Accounts Receivable Securitization Facility (Details) - USD ($)		3 Months Ended		9 Months Ended
	Jun. 23, 2022	Sep. 30, 2025	Sep. 30, 2024	Sep. 30, 2025	Sep. 30, 2024
Accounts Receivable, Noncurrent, Past Due [Line Items]
Proceeds from accounts receivable facility				$ 6,000,000	$ 9,000,000
Accounts Receivable Securitization Facility
Accounts Receivable, Noncurrent, Past Due [Line Items]
Accounts receivable securitization facility	$ 15,000,000
Borrowing capacity	$ 15,000,000
Debt instrument, variable interest rate, type [extensible enumeration]	Hanover Rate [Member]
Basis spread on variable rate (as a percent)	2.35%
Commitment fee (as a percent)	0.85%
Proceeds from accounts receivable facility		$ 3,000,000.0	$ 3,000,000.0	6,000,000.0	$ 9,000,000.0
Remaining borrowing capacity		1,900,000		1,900,000
Accounts Receivable Securitization Facility \| SN Technologies
Accounts Receivable, Noncurrent, Past Due [Line Items]
Accounts receivable securitization facility		$ 3,000,000.0		$ 3,000,000.0

Basis of Presentation and Consolidation (Tables)

9 Months Ended

Sep. 30, 2025

Organization, Consolidation and Presentation of Financial Statements [Abstract]

Schedule of Recently Issued Accounting Standards

Recently Issued Accounting Standards

Standards recently adopted

Standard

Description

Effect on the financial statements

Update 2024-01 - Compensation—Stock Compensation
(Topic 718) - Scope Application of Profits Interest and Similar Awards

The Company evaluated these changes and noted that the adoption of this standard did not have a material impact on the Company’s consolidated financial position or results of operations.

Date of adoption: January 1, 2025

Standards issued not yet adopted

Standard

Description

Effect on the financial statements

Update 2025-05 - Financial Instruments—Credit Losses (Topic 326): Measurement of Credit Losses for Accounts Receivable and Contract Assets

The Company continues to evaluate these changes and does not anticipate any material impact on the Company’s consolidated financial position or results of operations upon adoption.

Planned date of adoption: January 1, 2026

Update 2025-06 - Intangibles—Goodwill and Other—Internal-Use Software (Subtopic 350-40): Targeted Improvements to the Accounting for Internal-Use Software

The amendments in this Update improve the operability of the guidance for accounting for software costs under Subtopic 350-40 through removing all references to software development stages.

The Company continues to evaluate these changes which may have a material impact on the Company’s consolidated financial position or results of operations upon adoption.

Planned date of adoption: January 1, 2028

Update 2024-03 - Income Statement—Reporting Comprehensive Income—Expense Disaggregation Disclosures (Subtopic 220-40): Disaggregation of Income Statement Expenses

The Company continues to evaluate these changes and does not anticipate any material impact on the Company’s consolidated financial position or results of operations upon adoption.

Planned date of adoption: January 1, 2027

Update 2023-09 - Income Taxes (Topic 740) - Improvements to Income Tax Disclosures

Planned date of adoption: December 31, 2025

Leases - Schedule of Reconciliation of Such Undiscounted Cash Flows to Our Lease Liabilities (Details) - USD ($) $ in Thousands	Sep. 30, 2025	Dec. 31, 2024
Operating Leases
2025	$ 1,812
2026	7,231
2027	4,938
2028	2,925
Total future lease payments	16,906
Less: amount representing interest	(1,616)
Present value of future lease payments (lease liability)	15,290	$ 22,330
Finance Leases
2025	495
2026	1,126
2027	650
2028	213
Total future lease payments	2,484
Less: amount representing interest	(237)
Present value of future lease payments (lease liability)	$ 2,247	$ 1,178

Leases (Tables)

9 Months Ended

Sep. 30, 2025

Leases [Abstract]

Schedule of Company's Right-Of-Use (“ROU”) Assets and Lease Liabilities

The following table presents information about the Company's right-of-use (“ROU”) assets and lease liabilities:


	September 30, 2025		December 31, 2024
Operating lease assets:
Non-current operating lease ROU assets	$	3,520	$	8,445
Finance lease assets:
Equipment, net	2,002		1,137



Operating lease liabilities:
Lease liabilities, current	6,283		6,010
Lease liabilities, non-current1	9,007		16,320
Total operating lease liabilities	$	15,290	$	22,330

Finance lease liabilities:
Lease liabilities, current	1,113		722
Lease liabilities, non-current	1,134		456
Total finance lease liabilities	$	2,247	$	1,178

________________________________

Schedule of Components of Lease Expense and Weighted Average Lease Term and Rates

The following table presents information about lease expense and sublease income:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2025		2024		2025		2024
Finance leases:
Interest expense	$	68	$	26	$	133	$	77
Depreciation expense	292		164		673		478
Total finance leases	$	360	$	190	$	806	$	555

Operating leases:
Operating lease cost1	$	754	$	1,139	$	2,769	$	3,960
Other lease costs and income:
Variable lease costs1	293		262		1,218		572
ROU assets impairments, net1,2	—		(115)		627		2,163
Sublease income1,3	(334)		(572)		(3,570)		(1,882)
Total operating leases	713		714		1,044		4,813
Total net lease cost	$	1,073	$	904	$	1,850	$	5,368

________________________________

2 Reflects impairments recorded for the 7th floor at Bridgewater, NJ lease in the current period, and for Bethlehem, PA in the prior period.

3 For the nine months ended September 30, 2025, the sublease income includes a receipt of a $1.6 million past due sublease payment, for which we previously recorded an allowance for credit losses.

The following table provides the weighted average remaining lease term and weighted-average discount rates for our leases:


	September 30, 2025	December 31, 2024
Weighted average remaining lease term (years), weighted based on lease liability balances:
Finance leases	2.4	2.0
Operating leases	2.8	3.7

Weighted average discount rate (percentages), weighted based on the remaining balance of lease payments:
Finance leases	10.8%	10.0%
Operating leases	8.0%	8.0%

The following table provides certain cash flow and supplemental noncash information related to our lease liabilities:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2025		2024		2025		2024
Cash paid for amounts included in the measurement of lease liabilities:
Finance leases	$	299	$	186	$	679	$	534
Operating leases	1,797		1,924		5,617		5,848

Lease liabilities arising from obtaining right-of-use assets:
Finance leases	$	1,081	$	178	$	1,478	$	283
Operating leases	—		—		—		—

Schedule of Reconciliation of Such Undiscounted Cash Flows to Our Lease Liabilities


	Operating Leases		Finance Leases
2025	$	1,812	$	495
2026	7,231		1,126
2027	4,938		650
2028	2,925		213


Total future lease payments	16,906		2,484
Less: amount representing interest	(1,616)		(237)
Present value of future lease payments (lease liability)	$	15,290	$	2,247

Commitments

9 Months Ended

Sep. 30, 2025

Commitments and Contingencies Disclosure [Abstract]

Commitments

Non-cancelable Agreements

The Company has various non-cancelable arrangements such as services for hosting, support, and software that expire at various dates, with the latest expiration in 2028.

Aggregate annual future minimum payments under non-cancelable agreements as of September 30, 2025 for each year beginning January 1, 2025, are as follows:


	Non-cancelable Agreements
2025	$	4,275
2026	12,293
2027	10,691
2028	6,366

Total	$	33,625

Debt - Repurchase of 2021 Senior Notes and Series B Preferred (Details) $ in Thousands		9 Months Ended
	Jun. 28, 2024 USD ($) note	Sep. 30, 2024 USD ($)
Debt Instrument [Line Items]
Proceeds from issuance of debt	$ 69,100
Non-interest-bearing deferred consideration	2,600
Gain on series B preferred stock redemption		$ 2,696
2024 Term Loan: \| Line of Credit
Debt Instrument [Line Items]
Proceeds from issuance of debt	66,500
2021 Senior Notes: \| Senior Notes
Debt Instrument [Line Items]
Consideration amount	11,500
Repurchase amount	19,100
Unamortized debt issuance expense	600
Interest payable	300
Gain on senior note repurchase	$ 7,900
BRPI \| Senior Notes
Debt Instrument [Line Items]
Number of notes repurchased \| note	787,590
Repurchase of debt (as a percent)	14.00%
Series B Preferred Stock
Debt Instrument [Line Items]
Preferred stock, repurchase (as a percent)	100.00%
Preferred stock, fair value disclosure	$ 57,600
Preferred stock, carrying value	58,200
Dividends payable	2,100
Gain on series B preferred stock redemption	2,700
Consideration amount	$ 57,600

Segment Information

9 Months Ended

Sep. 30, 2025

Segment Reporting [Abstract]

Segment Information

The Company assessed its current structure and operations and determined it has one operating segment and a single reportable segment as the business is managed and assessed by the chief operating decision-maker based on the consolidated results of the organization. The Chief Executive Officer is the chief operating decision-maker (“CODM”) for the Company.

The segment derives revenues from customers through the Company’s cloud product under software-as-a-service arrangements.

The accounting policies of the single segment are the same as those described in the summary of significant accounting policies. The CODM assesses performance and decides how to allocate resources based on consolidated net income (loss). The measure of segment assets is reported on the balance sheet as total consolidated assets.

The CODM uses consolidated net income (loss) to evaluate the overall financial performance of the company. The focus is on revenue performance as well as on comparing actual functional spend categories to forecast and, occasionally, prior-year results to assess variances and trends. Decisions regarding resource allocation are primarily made during the annual budget planning process and augmented as needed throughout the year.

Segment operating results and a reconciliation of segment operating income to consolidated net income (loss) are as follows:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2025		2024		2025		2024


Net revenues1	$	42,003	$	42,964	$	126,702	$	129,387
Less (add):
Employees related expense net of capitalized software	20,046		18,247		57,229		57,542
Hosting expense	3,702		3,849		11,203		11,653
Professional services expense	4,082		5,449		13,097		15,178
Other segment items2	3,838		5,298		11,266		17,623
Depreciation and amortization	4,458		4,386		12,938		12,773


Interest income	(5,404)		(165)		(5,906)		(556)
Interest expense	7,776		5,526		19,763		12,529
Debt modification expense	—		—		4,384		—
Loss on debt extinguishment	—		—		1,993		—
Foreign exchange (gain) loss	(512)		5,461		17,598		440



(Benefit) provision for income taxes	(1,796)		628		745		3,939
Segment net income (loss)	$	5,813	$	(5,715)	$	(17,608)	$	(1,734)
Reconciliation of profit or loss

Adjustments and reconciling items	—		—		—		—
Consolidated net income (loss)	$	5,813	$	(5,715)	$	(17,608)	$	(1,734)

_____________________________

1 There are no intra-entity sales or transfers.

- Definition

The entire disclosure for reporting segments including data and tables. Reportable segments include those that meet any of the following quantitative thresholds a) it's reported revenue, including sales to external customers and intersegment sales or transfers is 10 percent or more of the combined revenue, internal and external, of all operating segments b) the absolute amount of its reported profit or loss is 10 percent or more of the greater, in absolute amount of 1) the combined reported profit of all operating segments that did not report a loss or 2) the combined reported loss of all operating segments that did report a loss c) its assets are 10 percent or more of the combined assets of all operating segments.

+ References

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+ Details

Debt - Schedule of Interest Expense (Details) - USD ($) $ in Thousands	1 Months Ended	3 Months Ended		9 Months Ended
	Jul. 31, 2025	Sep. 30, 2025	Sep. 30, 2024	Sep. 30, 2025	Sep. 30, 2024
Debt Instrument [Line Items]
Amortization of debt issuance costs and discount				$ 3,969	$ 1,570
Other		$ 166	$ 119	458	281
Debt modification expense		7,776	5,526	19,763	12,529
2024 Term Loan:
Debt Instrument [Line Items]
Amortization of debt issuance costs and discount		0	293	483	301
Amortization of exit fee		0	64	(151)	66
Interest on borrowings		0	2,118	2,304	2,163
2025 Term Loan:
Debt Instrument [Line Items]
Amortization of debt issuance costs and discount		2,386	0	2,964	0
Interest on borrowings		5,224	0	9,484	0
Senior Notes \| 2021 Senior Notes:
Debt Instrument [Line Items]
Amortization of debt issuance costs and discount		0	391	522	1,269
Interest on borrowings		$ 0	$ 2,541	$ 3,699	$ 8,449
Line of Credit \| 2025 Term Loan:
Debt Instrument [Line Items]
Additional amortization expense	$ 1,700
Debt amount paid with income tax refund	$ 25,400

Income Taxes (Details) - USD ($) $ in Thousands	1 Months Ended	3 Months Ended		9 Months Ended
Income Taxes (Details) - USD ($) $ in Thousands	Jul. 31, 2025	Sep. 30, 2025	Sep. 30, 2024	Sep. 30, 2025	Sep. 30, 2024
Details of net operating loss carryforwards [Line Items]
Income tax expense		$ (1,796)	$ 628	$ 745	$ 3,939
Effective tax rate (as a percent)		(44.70%)	(12.30%)	(4.40%)	178.60%
Unrecognized tax benefit		$ 4,400		$ 4,400
Reduction due to lapse of applicable statute of limitations				$ 3,800
2020 CARES Act
Details of net operating loss carryforwards [Line Items]
Income taxes refund receivable	$ 33,900
Interest income	$ 5,200

- Definition

Amount of current income tax expense (benefit) and deferred income tax expense (benefit) pertaining to continuing operations.

+ References

Reference 1: http://www.xbrl.org/2003/role/exampleRef
-Topic 220
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-Name Accounting Standards Codification
-Section 55
-Paragraph 4
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-URI https://asc.fasb.org/1943274/2147476153/220-40-55-4

Reference 2: http://www.xbrl.org/2003/role/exampleRef
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Reference 3: http://www.xbrl.org/2003/role/exampleRef
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Reference 4: http://www.xbrl.org/2003/role/disclosureRef
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Reference 5: http://www.xbrl.org/2003/role/disclosureRef
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Reference 6: http://www.xbrl.org/2003/role/disclosureRef
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Reference 8: http://www.xbrl.org/2003/role/exampleRef
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Reference 9: http://www.xbrl.org/2003/role/disclosureRef
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-URI https://asc.fasb.org/1943274/2147483443/250-10-50-9

Reference 10: http://www.xbrl.org/2003/role/disclosureRef
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Reference 12: http://www.xbrl.org/2003/role/disclosureRef
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Reference 13: http://www.xbrl.org/2003/role/disclosureRef
-Topic 280
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Reference 14: http://www.xbrl.org/2003/role/disclosureRef
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-SubTopic 10
-Topic 235
-Publisher FASB
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+ Details

Insider Trading Arrangements	3 Months Ended
Insider Trading Arrangements	Sep. 30, 2025
Trading Arrangements, by Individual
Rule 10b5-1 Arrangement Adopted	false
Non-Rule 10b5-1 Arrangement Adopted	false
Rule 10b5-1 Arrangement Terminated	false
Non-Rule 10b5-1 Arrangement Terminated	false

Segment Information - Schedule of Reconciliation of Segment Operating Income to Consolidated Net Income (Loss) from Continuing Operations (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2025	Sep. 30, 2024	Sep. 30, 2025	Sep. 30, 2024
Segment Reporting Information [Line Items]
Net revenues	$ 42,003	$ 42,964	$ 126,702	$ 129,387
Less (add):
Depreciation and amortization	4,458	4,386	12,938	12,773
Interest income	(5,404)	(165)	(5,906)	(556)
Interest expense	7,776	5,526	19,763	12,529
Debt modification expense	0	0	4,384	0
Loss on debt extinguishment	0	0	(1,993)	0
Foreign exchange gain (loss)	512	(5,461)	(17,598)	(440)
(Benefit) provision for income taxes	(1,796)	628	745	3,939
Net income (loss)	5,813	(5,715)	(17,608)	(1,734)
Reportable Segment
Less (add):
Net income (loss)	5,813	(5,715)	(17,608)	(1,734)
Reportable Segment \| Operating Segments
Segment Reporting Information [Line Items]
Net revenues	42,003	42,964	126,702	129,387
Less (add):
Employees related expense net of capitalized software	20,046	18,247	57,229	57,542
Hosting expense	3,702	3,849	11,203	11,653
Professional services expense	4,082	5,449	13,097	15,178
Other segment items	3,838	5,298	11,266	17,623
Depreciation and amortization	4,458	4,386	12,938	12,773
Interest income	(5,404)	(165)	(5,906)	(556)
Interest expense	7,776	5,526	19,763	12,529
Debt modification expense	0	0	4,384	0
Loss on debt extinguishment	0	0	1,993	0
Foreign exchange gain (loss)	(512)	5,461	17,598	440
(Benefit) provision for income taxes	(1,796)	628	745	3,939
Net income (loss)	5,813	(5,715)	(17,608)	(1,734)
Reportable Segment \| Segment Reporting, Reconciling Item, Corporate Nonsegment
Less (add):
Net income (loss)	$ 0	$ 0	$ 0	$ 0

Fair Value Measurements

9 Months Ended

Sep. 30, 2025

Fair Value Disclosures [Abstract]

Fair Value Measurements

•Level 1 - Observable inputs - quoted prices in active markets for identical assets and liabilities.

•Level 3 - Unobservable inputs - includes amounts derived from valuation models where one or more significant inputs are unobservable and require the Company to develop relevant assumptions.

The following is a summary of assets and liabilities, and their related classifications under the fair value hierarchy:


	September 30, 2025
	Total		(Level 1)		(Level 2)		(Level 3)
Assets
Money market accounts1	$	18,164	$	18,164	$	—	$	—


Total assets	$	18,164	$	18,164	$	—	$	—
Liabilities
Performance-based cash units2,3	$	1,714	$	—	$	1,714	$	—

Total liabilities	$	1,714	$	—	$	1,714	$	—


	December 31, 2024
	Total		(Level 1)		(Level 2)		(Level 3)
Assets
Money market accounts1	$	9,552	$	9,552	$	—	$	—


Total assets	$	9,552	$	9,552	$	—	$	—
Liabilities
Performance-based cash units2,3	$	948	$	—	$	948	$	—

Total liabilities	$	948	$	—	$	948	$	—

________________________________

1 Included in Cash and cash equivalents on the Condensed Consolidated Balance Sheets.

2 The short-term portion is included in Accrued expenses and the long-term portion is included in Other liabilities, non-current on the Condensed Consolidated Balance Sheets.

3 For a discussion of performance-based cash units see Note 11. Capital Structure of the Notes to Condensed Consolidated Financial Statements in Item 1 of this Form 10-Q.

Refer to Note 9. Debt of the Notes to Condensed Consolidated Financial Statements in Item 1 of this Form 10-Q for presentation of Fair Value of Debt.

- Definition

The entire disclosure for the fair value of financial instruments (as defined), including financial assets and financial liabilities (collectively, as defined), and the measurements of those instruments as well as disclosures related to the fair value of non-financial assets and liabilities. Such disclosures about the financial instruments, assets, and liabilities would include: (1) the fair value of the required items together with their carrying amounts (as appropriate); (2) for items for which it is not practicable to estimate fair value, disclosure would include: (a) information pertinent to estimating fair value (including, carrying amount, effective interest rate, and maturity, and (b) the reasons why it is not practicable to estimate fair value; (3) significant concentrations of credit risk including: (a) information about the activity, region, or economic characteristics identifying a concentration, (b) the maximum amount of loss the entity is exposed to based on the gross fair value of the related item, (c) policy for requiring collateral or other security and information as to accessing such collateral or security, and (d) the nature and brief description of such collateral or security; (4) quantitative information about market risks and how such risks are managed; (5) for items measured on both a recurring and nonrecurring basis information regarding the inputs used to develop the fair value measurement; and (6) for items presented in the financial statement for which fair value measurement is elected: (a) information necessary to understand the reasons for the election, (b) discussion of the effect of fair value changes on earnings, (c) a description of [similar groups] items for which the election is made and the relation thereof to the balance sheet, the aggregate carrying value of items included in the balance sheet that are not eligible for the election; (7) all other required (as defined) and desired information.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Topic 820
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 2
-Subparagraph (bbb)(1)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482106/820-10-50-2

Reference 2: http://www.xbrl.org/2003/role/exampleRef
-Topic 820
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-Section 55
-Paragraph 107
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-URI https://asc.fasb.org/1943274/2147482078/820-10-55-107

Reference 3: http://www.xbrl.org/2003/role/exampleRef
-Topic 820
-SubTopic 10
-Name Accounting Standards Codification
-Section 55
-Paragraph 100
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482078/820-10-55-100

Reference 4: http://www.xbrl.org/2003/role/disclosureRef
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-Section 50
-Paragraph 2
-Subparagraph (c)(3)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482106/820-10-50-2

Reference 5: http://www.xbrl.org/2003/role/disclosureRef
-Topic 820
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-Name Accounting Standards Codification
-Section 50
-Paragraph 6A
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482106/820-10-50-6A

Reference 6: http://www.xbrl.org/2003/role/disclosureRef
-Topic 820
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 2E
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482106/820-10-50-2E

Reference 7: http://www.xbrl.org/2003/role/disclosureRef
-Topic 820
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-Name Accounting Standards Codification
-Section 50
-Paragraph 6A
-Subparagraph (h)
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-URI https://asc.fasb.org/1943274/2147482106/820-10-50-6A

Reference 8: http://www.xbrl.org/2003/role/disclosureRef
-Topic 820
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-Section 50
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-URI https://asc.fasb.org/1943274/2147482106/820-10-50-6A

Reference 9: http://www.xbrl.org/2003/role/disclosureRef
-Topic 820
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-Section 50
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-URI https://asc.fasb.org/1943274/2147482106/820-10-50-6A

Reference 10: http://www.xbrl.org/2003/role/disclosureRef
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Reference 11: http://www.xbrl.org/2003/role/disclosureRef
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+ Details

Segment Information - Narrative (Details)	9 Months Ended
Segment Information - Narrative (Details)	Sep. 30, 2025 segment
Segment Reporting [Abstract]
Number of operating segments	1
Number of reportable segments	1

Debt - 2025 Term Loan (Details)				1 Months Ended	3 Months Ended		9 Months Ended
Debt - 2025 Term Loan (Details)	May 12, 2025 USD ($)	Apr. 24, 2025 USD ($)	Jun. 28, 2024 USD ($)	Jul. 31, 2025 USD ($)	Sep. 30, 2025 USD ($)	Sep. 30, 2024 USD ($)	Sep. 30, 2025 USD ($)	Sep. 30, 2024 USD ($)	Dec. 31, 2021 USD ($)	Oct. 25, 2021 USD ($)	Jun. 30, 2021 USD ($)
Debt Instrument [Line Items]
Cash proceeds from issuance of long-term debt							$ 126,406,000	$ 75,000,000
Debt modification expense					$ 0	$ 0	4,384,000	0
Loss on debt extinguishment					0	$ 0	(1,993,000)	0
2020 CARES Act
Debt Instrument [Line Items]
Income taxes refund receivable				$ 33,900,000
Senior Notes
Debt Instrument [Line Items]
Debt prepayment cost							729,000	0
2025 Term Loan: \| Line of Credit
Debt Instrument [Line Items]
Borrowing capacity		$ 200,000,000.0
Cash proceeds from issuance of long-term debt							126,400,000
Payments of financing costs		9,000,000.0
Payments for lender fees		4,000,000.0
Payments for third party costs		5,000,000.0
Third party costs capitalized		600,000
Debt modification expense							4,400,000
Unamortized debt issuance expense		$ 5,600,000			$ 1,700,000		1,700,000
Springing maturity		9 months
Stepdown leverage ratio, percentage (as a percent)		0.0050
Debt amount paid with income tax refund				$ 25,400,000
Debt amount used to pay down at par (as a percent)				0.75
Net leverage ratio		6.30
2025 Term Loan: \| Line of Credit \| July 24, 2025 through April 24, 2026
Debt Instrument [Line Items]
Quarterly principal repayment amount		$ 1,300,000
2025 Term Loan: \| Line of Credit \| July 24, 2026 through April 24, 2027
Debt Instrument [Line Items]
Quarterly principal repayment amount		2,500,000
2025 Term Loan: \| Line of Credit \| July 24, 2027 through April 24, 2028
Debt Instrument [Line Items]
Quarterly principal repayment amount		3,800,000
2025 Term Loan: \| Line of Credit \| July 24, 2028 and thereafter
Debt Instrument [Line Items]
Quarterly principal repayment amount		$ 5,000,000.0
2025 Term Loan: \| Line of Credit \| Minimum
Debt Instrument [Line Items]
Basis spread on variable rate (as a percent)		2.50%
2025 Term Loan: \| Line of Credit \| Maximum
Debt Instrument [Line Items]
Basis spread on variable rate (as a percent)		7.00%
2025 Term Loan: \| Senior Notes
Debt Instrument [Line Items]
Loss on debt extinguishment		$ (700,000)
Previously capitalized original issuance discount and debt issuance costs		500,000
2024 Term Loan:
Debt Instrument [Line Items]
Quarterly principal repayment amount							500,000	$ 500,000
2024 Term Loan: \| Line of Credit
Debt Instrument [Line Items]
Borrowing capacity			$ 75,000,000
Repayments of debt		73,600,000
Make-whole provision		(2,800,000)
Basis spread on variable rate (as a percent)			5.50%
2021 Senior Notes \| Senior Notes
Debt Instrument [Line Items]
Repayments of debt	$ 121,400,000
Aggregate principal amount									$ 16,100,000	$ 18,000,000	$ 120,000,000
Debt prepayment cost		1,200,000
Debt modification expense		800,000
Unamortized debt issuance expense			$ 600,000
Unamortized debt issuance cost		$ 2,100,000
Loss on debt extinguishment							$ (1,300,000)
Term Loan
Debt Instrument [Line Items]
Payment period				12 months

Revenue - Schedule of Significant Changes in the Contract Liabilities Balance (Details) $ in Thousands	9 Months Ended
	Sep. 30, 2025 USD ($)
Changes In Contract Liabilities [Roll Forward]
Balance at December 31, 2024	$ 837
Amounts billed but not initially recognized as revenue	126,243
Revenue recognized in the period	(126,980)
Balance at September 30, 2025	100
Deferred revenue	$ 700

Leases - Schedule of Company's Right-Of-Use (“ROU”) Assets and Lease Liabilities (Details) - USD ($) $ in Thousands	9 Months Ended
	Sep. 30, 2025	Dec. 31, 2024
Operating lease assets:
Non-current operating lease ROU assets	$ 3,520	$ 8,445
Finance lease assets:
Equipment, net	$ 2,002	$ 1,137
Operating lease liabilities:
Operating lease, liability, current, statement of financial position [extensible list]	Accrued expenses	Accrued expenses
Lease liabilities, current	$ 6,283	$ 6,010
Lease liabilities, non-current	9,007	16,320
Total operating lease liabilities	$ 15,290	$ 22,330
Finance lease liabilities:
Finance lease, liability, current, statement of financial position [extensible list]	Accrued expenses	Accrued expenses
Lease liabilities, current	$ 1,113	$ 722
Finance lease, liability, noncurrent, statement of financial position [extensible list]	Leases, non-current	Leases, non-current
Lease liabilities, non-current	$ 1,134	$ 456
Total finance lease liabilities	2,247	$ 1,178
Decrease in operating lease liability	$ 2,400

Debt - Schedule of Carrying Amounts (Details) - USD ($) $ in Thousands	Sep. 30, 2025	Dec. 31, 2024
Debt Instrument [Line Items]
Total carrying value	$ 163,200	$ 186,715
Term Loan	0	1,875
Long-term debt, net of debt issuance costs	163,200	184,840
2021 Senior Notes: \| Senior Notes
Debt Instrument [Line Items]
Long-term debt, gross	0	121,387
Unamortized discount and debt issuance cost	0	(2,625)
Total carrying value	0	118,762
2024 Term Loan: \| Line of Credit
Debt Instrument [Line Items]
Long-term debt, gross	0	74,063
Unamortized discount and debt issuance cost	0	(6,110)
Total carrying value	0	67,953
2025 Term Loan: \| Line of Credit
Debt Instrument [Line Items]
Long-term debt, gross	174,599	0
Unamortized discount and debt issuance cost	(11,399)	0
Total carrying value	$ 163,200	$ 0

Earnings per Common Share (EPS) (Details) - USD ($) $ / shares in Units, shares in Thousands, $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2025	Sep. 30, 2024	Sep. 30, 2025	Sep. 30, 2024
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]
Net income (loss)	$ 5,813	$ (5,715)	$ (17,608)	$ (1,734)
Net income attributable to redeemable non-controlling interests	0	14	0	14
Preferred stock dividend, net of gain on repurchase of preferred stock	0	0	0	(1,562)
Net income (loss) attributable to Synchronoss	5,813	(5,701)	(17,608)	(3,282)
Net income (loss) attributable to Synchronoss	$ 5,813	$ (5,701)	$ (17,608)	$ (3,282)
Denominator:
Weighted average common shares outstanding - basic (in shares)	10,632	10,095	10,357	9,994
Weighted average common shares outstanding - diluted (in shares)	11,473	10,095	10,357	9,994
Earnings (loss) per share:
Basic (in dollars per share)	$ 0.55	$ (0.56)	$ (1.70)	$ (0.33)
Diluted (in dollars per share)	$ 0.51	$ (0.56)	$ (1.70)	$ (0.33)
Anti-dilutive stock options and restricted stock awards (in shares)	1,122	466	805	528
Performance-based cash units
Denominator:
Shares from assumed conversion of PBCU and options and unvested restricted shares (in shares)	807	0	0	0
Options and unvested restricted shares
Denominator:
Shares from assumed conversion of PBCU and options and unvested restricted shares (in shares)	34	0	0	0

Leases - Schedule of Weighted Average Lease Term and Rates (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2025	Sep. 30, 2024	Sep. 30, 2025	Sep. 30, 2024	Dec. 31, 2024
Weighted average remaining lease term (years), weighted based on lease liability balances:
Finance leases	2 years 4 months 24 days		2 years 4 months 24 days		2 years
Operating leases	2 years 9 months 18 days		2 years 9 months 18 days		3 years 8 months 12 days
Weighted average discount rate (percentages), weighted based on the remaining balance of lease payments:
Finance leases	10.80%		10.80%		10.00%
Operating leases	8.00%		8.00%		8.00%
Cash paid for amounts included in the measurement of lease liabilities:
Finance leases	$ 299	$ 186	$ 679	$ 534
Operating leases	1,797	1,924	5,617	5,848
Lease liabilities arising from obtaining right-of-use assets:
Finance leases	1,081	178	1,478	283
Operating leases	$ 0	$ 0	$ 0	$ 0

Income Taxes	9 Months Ended
Income Taxes	Sep. 30, 2025
Income Tax Disclosure [Abstract]
Income Taxes	Income Taxes The Company recognized income tax benefit of approximately $1.8 million and income tax expense of approximately $0.6 million for the three months ended September 30, 2025 and 2024, respectively. The effective tax rate was approximately (44.7)% for the three months ended September 30, 2025, which was lower than the U.S. federal statutory rate, primarily due to the discrete tax benefit recorded in the period. The Company finalized its 2024 U.S. federal income tax return during the period, which resulted in a discrete tax benefit of $1.7 million primarily attributable to research tax credit and foreign tax credit studies completed prior to filing the tax return. The Company’s effective tax rate was approximately (12.3)% for the three months ended September 30, 2024, which was lower than the U.S. federal statutory rate primarily due to the impact of permanent adjustments including Global Intangible Low-Taxes Income and adjustments to valuation allowances associated with prior year activity, partially offset by foreign tax rate differential. The Company recognized income tax expense of approximately $0.7 million and $3.9 million during the nine months ended September 30, 2025 and 2024, respectively. The effective tax rate was approximately (4.4)% for the nine months ended September 30, 2025, which was lower than the U.S. federal statutory rate due to the current period loss from operations before taxes, the impact of permanent adjustments, including Global Intangible Low-Taxed Income, decreased the effective tax rate, while the impact of foreign tax rate differential, and the impact of valuation allowances increased the effective tax rate. In addition, the Company finalized its 2024 U.S. federal income tax return during the period, which resulted in a discrete tax benefit of $1.7 million primarily attributable to research tax credit and foreign tax credit studies completed prior to filing the tax return. The Company’s effective tax rate was approximately 178.6% for the nine months ended September 30, 2024, which was higher than the U.S. federal statutory rate primarily due to the impact of permanent adjustments, most notably Global Intangible Low-Taxed Income, partially offset by foreign tax rate differential. The Company continues to consider all available evidence, including historical profitability and projections of future taxable income together with new evidence, both positive and negative, that could affect the view of the future realization of deferred tax assets. As a result of this assessment, the Company continues to record a valuation allowance against the net deferred tax assets of certain jurisdictions as the realization of these assets is not more likely than not, given uncertainty of future earnings in these jurisdictions. Unrecognized tax benefits associated with uncertain tax positions were $4.4 million at September 30, 2025. We are not able to reasonably estimate when we would make any cash payments required to settle these liabilities, but we do not believe that the ultimate settlement of our obligations will materially affect our liquidity. The Company anticipates that $3.8 million of its currently unrecognized tax benefits, primarily related to research and development credits and other U.S. tax positions, may be recognized within the next 12 months as a result of a lapse of the statute of limitations. During 2021 the Internal Revenue Service commenced an audit of certain of the Company’s prior year U.S. federal income tax filings, including the 2013 through 2020 tax years. In July 2025, the Company received the full IRS refund of $33.9 million, which included $5.2 million of interest income. This interest income is included within the Consolidated Statements of Operations for the three and nine months ending September 30, 2025. The Pillar Two Global Anti-Base Erosion rules issued by the Organization for Economic Co-operation and Development ("OECD"), a global policy forum, introduced a global minimum tax of 15% which would apply to multinational groups with consolidated financial statement revenue in excess of EUR 750 million. Nearly all OECD member jurisdictions have agreed in principle to adopt these provisions and numerous jurisdictions, including jurisdictions where the Company operates, have enacted these rules effective January 1, 2024. The Company is not currently subject to these rules but is continuing to evaluate the Pillar Two Framework and its potential impact on future periods. On July 4, 2025, the U.S. government enacted The One Big Beautiful Bill Act of 2025 which includes, among other provisions, changes to the U.S. corporate income tax system including the allowance of immediate expensing of domestic research and development expenses and permanent extensions of certain provisions within the Tax Cuts and Jobs Act. Certain provisions, such as the immediate expensing of U.S. domestic research and development costs and 100 percent bonus depreciation are effective for the Company beginning in 2025, while others will be effective in 2026. The Company has incorporated the anticipated impact of this legislation, into its financial statements for the period ending September 30, 2025. The primary impact in the period is a decrease in anticipated 2025 U.S. federal and state current income tax expense.

- Definition

The entire disclosure for income tax.

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+ Details

CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (LOSS) (Unaudited) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2025	Sep. 30, 2024	Sep. 30, 2025	Sep. 30, 2024
Statement of Comprehensive Income [Abstract]
Net income (loss)	$ 5,813	$ (5,715)	$ (17,608)	$ (1,734)
Other comprehensive (loss) income, net of tax:
Foreign currency translation adjustments	(868)	9,279	27,968	1,004
Comprehensive income (loss)	4,945	3,564	10,360	(730)
Comprehensive income attributable to redeemable non-controlling interests	0	14	0	14
Comprehensive income (loss) attributable to Synchronoss	$ 4,945	$ 3,578	$ 10,360	$ (716)

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Amount after tax of increase (decrease) in equity from transactions and other events and circumstances from net income and other comprehensive income, attributable to parent entity. Excludes changes in equity resulting from investments by owners and distributions to owners.

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Amount after tax of increase (decrease) in equity from transactions and other events and circumstances from net income (loss) and other comprehensive income (loss), attributable to noncontrolling interests. Excludes changes in equity resulting from investments by owners and distributions to owners.

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Reference 44: http://www.xbrl.org/2003/role/disclosureRef
-Topic 470
-SubTopic 20
-Name Accounting Standards Codification
-Section 65
-Paragraph 4
-Subparagraph (f)(4)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147481538/470-20-65-4

+ Details

Accumulated Other Comprehensive (Loss) / Income (Tables)

9 Months Ended

Sep. 30, 2025

Accumulated Other Comprehensive Income (Loss), Net of Tax [Abstract]

Schedule of Changes in Accumulated Other Comprehensive Income (Loss)

The changes in accumulated other comprehensive (loss) income during the nine months ended September 30, 2025 were as follows:


	Balance at December 31, 2024		Other Comprehensive Income		Tax Effect		Balance at September 30, 2025
Foreign currency	$	(37,617)	$	27,968	$	—	$	(9,649)
Unrealized loss on intercompany foreign currency transactions	(3,520)		—		—		(3,520)

Total	$	(41,137)	$	27,968	$	—	$	(13,169)

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (Unaudited) - USD ($) $ in Thousands	9 Months Ended
	Sep. 30, 2025	Sep. 30, 2024
Operating activities:
Net loss	$ (17,608)	$ (1,734)
Adjustments to reconcile net income (loss) to net cash used in operating activities:
Depreciation and amortization	12,938	12,773
Amortization of debt issuance costs and debt discount	3,969	1,570
Loss on debt extinguishment	1,993	0
Sublease receivable impairment	0	806
Deferred income taxes	(1,724)	710
Stock-based compensation	4,292	5,376
Operating lease impairment, net	627	2,163
Other, net	(5)	(205)
Non-cash foreign currency impact	16,756	257
Changes in operating assets and liabilities:
Accounts receivable, net	849	3,386
Prepaid expenses and other current assets	(4,336)	(1,098)
Other current assets (federal tax return receipt)	28,627	0
Accounts payable	(3,057)	(1,527)
Accrued expenses	3,640	(6,717)
Other assets, non-current	240	290
Deferred revenues	(824)	407
Other liabilities	(4,441)	(1,252)
Net cash provided by operating activities	41,936	15,205
Investing activities:
Purchases of fixed assets	(1,013)	(1,038)
Additions to capitalized software	(9,170)	(9,864)
Proceeds from the sale of intangibles	0	278
Proceeds from the divestiture, net	0	1,515
Net cash used in investing activities	(10,183)	(9,109)
Financing activities:
Share-based compensation-related proceeds	13	236
Taxes paid on withholding shares	(822)	(1)
Cash proceeds from issuance of long-term debt	126,406	75,000
Repayment of long-term debt	(25,870)	(469)
Retirement of Senior Notes	(121,387)	(11,524)
Drawdown on A/R Facility	6,000	9,000
Repayment of A/R Facility	(6,000)	(9,000)
Series B Preferred dividend paid in the form of cash	0	(4,258)
Redemption of Series B Preferred stock	0	(57,576)
Net cash used in financing activities	(30,285)	(5,384)
Effect of exchange rate changes on cash	(16)	(56)
Net increase in cash and cash equivalents	1,452	656
Beginning cash and cash equivalents	33,375	24,572
Ending cash and cash equivalents	34,827	25,228
Senior Notes
Financing activities:
Debt extinguishment costs related to Senior Notes	(729)	0
Long-Term Debt
Financing activities:
Debt issuance costs related to long-term debt	$ (7,896)	$ (6,792)

Capital Structure

9 Months Ended

Sep. 30, 2025

Stockholders' Equity Note [Abstract]

Capital Structure

As of September 30, 2025, the Company’s authorized capital stock was 26,666,667 shares of stock with a par value of $0.0001, of which 16,666,667 shares were designated as common stock and 10,000,000 shares were designated as preferred stock.

Common Stock

Each holder of common stock is entitled to vote on all matters and is entitled to one vote for each share held. Dividends on common stock will be paid when, and if, declared by the Company’s Board of Directors. No dividends have ever been declared or paid by the Company.

Treasury Stock

The Company’s Treasury Stock balance is nil as of September 30, 2025.

Preferred Stock

The Company’s Board of Directors (the “Board”) is authorized to issue preferred shares and has the discretion to determine the rights, preferences, privileges and restrictions, including voting rights, dividend rights, conversion rights, redemption privileges, and liquidation preferences of preferred stock.

Series B Non-Convertible Preferred

On June 30, 2021, the Company closed a private placement of 75,000 shares of its Series B Perpetual Non-Convertible Preferred Stock, par value $0.0001 per share, with an initial liquidation preference of $1,000 per share (the “Series B Preferred”), for net proceeds of $72.8 million (the “Series B Transaction”). The sale of the Series B Preferred was pursuant to the Series B Preferred Stock Purchase Agreement, dated as of June 24, 2021 (the “Series B Purchase Agreement”), between the Company and BRPI. In connection with the closing of the Series B Transaction, the Company (i) filed a Certificate of Designation with the State of Delaware setting forth the rights, preferences, privileges, qualifications, restrictions and limitations on the Series B Preferred (the “Series B Certificate”) and (ii) entered into an Investor Rights Agreement with B. Riley Financial, Inc. (“B. Riley Financial”) and BRPI setting forth certain governance and registration rights of B. Riley Financial with respect to the Company.

Repurchase of Series B Preferred

On June 28, 2024 the Company repurchased all outstanding shares of the Series B Preferred stock, as discussed in Note 9. Debt of the Notes to Condensed Consolidated Financial Statements in Item 1 of this Form 10-Q. On July 1, 2024 the Company filed a Certificate of Elimination to the Series B Certificate with the Secretary of State of the State of Delaware. As a result of the Series B Repurchase, zero shares of the Series B Preferred remain outstanding and none are authorized for issuance as of

September 30, 2025, and the authorized shares of Series B Preferred Stock were returned to the status of authorized but unissued shares of preferred stock of the Company, without designation as to series pursuant to the Certificate of Designations.

Zentry Partnership Termination

On December 31, 2015, the Company formed a joint venture with a third party, referred to as Zentry with the goal of accelerating the Company’s entrance into the enterprise market by adding identity management capabilities to the Synchronoss Secure Mobility Suite. The Company obtained a 67% interest in Zentry in exchange for $48.0 million. The Company and third party agreed to certain put and call options with regard to third party’s interest in Zentry. The Company determined that the put option was embedded within the noncontrolling interest shares that were subject to the put option. The redemption feature required the classification of third party’s minority interest in the Consolidated Balance Sheets outside of permanent equity under the caption Redeemable non-controlling interest. The venture was deemed not to be a VIE, as a result, the Company consolidated the venture in the consolidated financial statements according to the voting model.

During the second quarter of 2025, pursuant to the terms of a transfer and termination agreement, the Company and the other parties thereto agreed to terminate the Joint Venture Agreement dated as of December 31, 2024, and extinguished all rights and obligations in connection therewith. As a result, given the put option was no longer exercisable, the Company reduced the $12.5 million balance of Redeemable non-controlling interest to zero with a corresponding increase in Additional Paid-In Capital (“APIC”) on the Condensed Consolidated Balance Sheets.

Stock Plans

As of September 30, 2025, the Company maintains two stock-based compensation plans, the 2015 Equity Incentive Plan (the “2015 Plan”) and the 2017 New Hire Equity Incentive Plan (“2017 Plan”), under which the Company may grant to its employees, outside directors, and consultants awards in the form of stock options, shares of restricted stock, stock units, or stock appreciation rights and performance shares. As of September 30, 2025, the maximum number of shares of common stock authorized for issuance is 5,741,575 shares under the 2015 Plan and 229,635 shares under the 2017 Plan. As of September 30, 2025, there were 51,484 shares available for the grant or award under the Company’s 2015 Plan and 109,044 shares available for the grant or award under the Company’s 2017 Plan.

Stock Options

Stock options granted under the Company’s 2015 and 2017 Plans generally vest one-third of the applicable shares on the first, second, and third anniversary of the grant date, subject to continuous service. The Company accounts for stock options under equity accounting. Stock options are measured at fair value at the grant date using the Black-Scholes option pricing model and expense is recognized on a straight-line basis over the requisite service period. The expense for these awards is recorded in APIC on the Condensed Consolidated Balance Sheets.

Restricted Stock Awards

Restricted stock awards granted under the Company’s 2015 and 2017 Plans generally vest one-third of the applicable shares on the first, second, and third anniversary of the grant date, subject to continuous service. The Company accounts for these awards under equity accounting. Restricted stock awards are measured at the closing stock price at the grant date and expense is recognized on a straight-line basis over the requisite service period. The expense for these awards is recorded in APIC on the Condensed Consolidated Balance Sheets.

Performance-Based Cash Units

Performance-based cash units (“PBCU”) are performance-based awards granted under the Company’s Long Term Incentive (“LTI”) Plans. PBCU are three-year grants tied to specific company performance metrics. Each year, the Compensation Committee establishes performance targets for the applicable performance period and PBCU are earned annually based on the achievement of these targets. All earned PBCU generally vest at the end of a three-year period assuming continuous employment as of the vesting date. The PBCU can be settled in cash or in equity as determined by the Compensation Committee, subject to the availability of shares for issuance as of the vesting date.

PBCU that are accounted for as equity awards are measured at the closing stock price at the grant date and expense is recognized on a straight-line basis over the requisite service period. The expense for the period will increase or decrease based on the percentage achievement of the performance metrics at each reporting date. The expense for these awards is recorded in APIC on the Condensed Consolidated Balance Sheets.

PBCU that are accounted for as liability awards are measured at the fair value at the reporting period end date and expense is recognized on a straight-line basis over the requisite service period. The expense for the period will increase or decrease based on updated fair values of these awards as well as the percentage achievement of the performance metrics at each reporting date. The short-term liability related to these awards is included in Accrued expenses and the long-term portion is included in Other liabilities, non-current on the Condensed Consolidated Balance Sheets.

The Company currently has three active LTI plans: 2023-2025 LTI Plan, 2024-2026 LTI Plan and 2025-2027 LTI Plan. As of September 30, 2025, the Company’s PBCU granted to employees under these three plans have been accounted for as liability awards, due to the Company’s intent and the ability to settle such awards in cash upon vesting and expected lack of shares available for issuance. As of September 30, 2025, the short-term liability for such awards was $0.4 million and the long-term liability was $1.3 million.

Stock-Based Compensation Expense

The following table summarizes stock-based compensation expense related to all of the Company’s stock awards included by operating expense categories, as follows:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2025		2024			2025		2024
Cost of revenues	$	60	$	164		$	218	$	258
Research and development	269		832			1,038		1,415
Selling, general and administrative	811		2,025			3,036		3,703
Total stock-based compensation expense	$	1,140	$	3,021		$	4,292	$	5,376

The following table summarizes stock-based compensation expense related to all of the Company’s stock awards included by award type, as follows:


	Three Months Ended September 30,				Nine Months Ended September 30,
	2025		2024			2025		2024
Awards classified as equity:
Stock options	$	7	$	123		$	156	$	453
Restricted stock awards	969		761			2,991		1,950
Performance-based cash units	—		—			381		463
Total equity classified awards	976		884			3,528		2,866
Awards classified as liability:
Performance-based cash units	164		2,137			764		2,510

Total stock-based compensation before taxes	$	1,140	$	3,021		$	4,292	$	5,376
Tax benefit	$	229	$	463		$	917	$	987

The total unamortized stock-based compensation cost related to unvested restricted stock awards and stock options as of September 30, 2025 was $5.9 million. The expense is expected to be recognized over a weighted-average period of approximately 2.0 years.

The total unamortized stock-based compensation cost related to unvested performance-based cash units as of September 30, 2025 was $1.6 million. The expense is expected to be recognized over a weighted-average period of approximately 1.8 years.

Capital Structure - Narrative (Details)

3 Months Ended

9 Months Ended

Jun. 28, 2024

USD ($)

Jun. 30, 2021

USD ($)

$ / shares

Dec. 31, 2015

USD ($)

Jun. 30, 2025

USD ($)

Sep. 30, 2025

USD ($)

vote

compensation_plan

$ / shares

Sep. 30, 2024

USD ($)

Dec. 31, 2024

USD ($)

Dec. 15, 2015

Stockholder's Equity

Capital stock authorized (in shares) | shares

26,666,667

Capital stock, par value (in dollars per share) | $ / shares

$ 0.0001

Common stock, shares authorized (in shares) | shares

16,666,667

16,667,000

Dividends

$ 0

Gain on Series B Preferred stock redemption

$ 2,696,000

Payments to acquire interest in joint venture

$ 48,000,000

Zentry partnership termination

$ 12,500,000

^[1]

Redeemable noncontrolling interest

$ 0

Number of plans | compensation_plan

Short-term liability

$ 1,714,000

$ 948,000

Stock-based compensation cost related to non-vested equity awards not yet recognized as an expense

$ 5,900,000

Weighted-average period over which stock-based compensation cost related to non-vested equity awards is expected to be recognized (in years)

2 years

Related Party | Zentry

Stockholder's Equity

Ownership percentage

67.00%

Employee Stock Option | Share-Based Payment Arrangement, Tranche One

Stockholder's Equity

Percentage of awards vesting (as a percent)

33.33%

Employee Stock Option | Share-Based Payment Arrangement, Tranche Two

Stockholder's Equity

Percentage of awards vesting (as a percent)

33.33%

Employee Stock Option | Share-Based Payment Arrangement, Tranche Three

Stockholder's Equity

Percentage of awards vesting (as a percent)

33.33%

Restricted stock awards | Share-Based Payment Arrangement, Tranche One

Stockholder's Equity

Percentage of awards vesting (as a percent)

33.33%

Restricted stock awards | Share-Based Payment Arrangement, Tranche Two

Stockholder's Equity

Percentage of awards vesting (as a percent)

33.33%

Restricted stock awards | Share-Based Payment Arrangement, Tranche Three

Stockholder's Equity

Percentage of awards vesting (as a percent)

33.33%

Performance-based cash units

Stockholder's Equity

Number of plans | compensation_plan

Vesting period (in years)

3 years

Stock-based compensation cost related to non-vested equity awards not yet recognized as an expense

$ 1,600,000

Weighted-average period over which stock-based compensation cost related to non-vested equity awards is expected to be recognized (in years)

1 year 9 months 18 days

2015 Plan

Stockholder's Equity

Number of shares authorized (in shares) | shares

5,741,575

Number of shares available for grant (in shares) | shares

51,484

2015 Plan | Performance-based cash units

Stockholder's Equity

Short-term liability

$ 400,000

Long-term liability

$ 1,300,000

2017 New Hire Plan

Stockholder's Equity

Number of shares authorized (in shares) | shares

229,635

Number of shares available for grant (in shares) | shares

109,044

Preferred Stock

Stockholder's Equity

Preferred stock, shares authorized (in shares) | shares

10,000,000

Common Stock

Stockholder's Equity

Number of votes per share | vote

Series B Preferred Stock

Stockholder's Equity

Preferred stock, shares authorized (in shares) | shares

Preferred stock, par value (in dollars per share) | $ / shares

$ 0.0001

Preferred stock, liquidation preference (in dollars per share) | $ / shares

$ 1,000

Preferred stock, shares outstanding (in shares) | shares

Preferred stock, fair value disclosure

$ 57,600,000

Preferred stock, carrying value

58,200,000

Dividends payable

2,100,000

Gain on Series B Preferred stock redemption

$ 2,700,000

Series B Preferred Stock | Private Placement

Stockholder's Equity

Number of shares issued in transaction (in shares) | shares

75,000

Consideration received on transaction

$ 72,800,000

[1]	For further detail on Zentry partnership termination refer to Note 11. Capital Structure of the Notes to Condensed Consolidated Financial Statements in Item 1 of this Form 10-Q.

Basis of Presentation and Consolidation

9 Months Ended

Sep. 30, 2025

Organization, Consolidation and Presentation of Financial Statements [Abstract]

Basis of Presentation and Consolidation

For further information about the Company’s basis of presentation and consolidation or its significant accounting policies, refer to the consolidated financial statements and footnotes thereto included in the Company’s Annual Report on Form 10-K for the year ended December 31, 2024.

Recently Issued Accounting Standards

Standards recently adopted

Standard

Description

Effect on the financial statements

Update 2024-01 - Compensation—Stock Compensation
(Topic 718) - Scope Application of Profits Interest and Similar Awards

The Company evaluated these changes and noted that the adoption of this standard did not have a material impact on the Company’s consolidated financial position or results of operations.

Date of adoption: January 1, 2025

Standards issued not yet adopted

Standard

Description

Effect on the financial statements

Update 2025-05 - Financial Instruments—Credit Losses (Topic 326): Measurement of Credit Losses for Accounts Receivable and Contract Assets

The Company continues to evaluate these changes and does not anticipate any material impact on the Company’s consolidated financial position or results of operations upon adoption.

Planned date of adoption: January 1, 2026

Update 2025-06 - Intangibles—Goodwill and Other—Internal-Use Software (Subtopic 350-40): Targeted Improvements to the Accounting for Internal-Use Software

The amendments in this Update improve the operability of the guidance for accounting for software costs under Subtopic 350-40 through removing all references to software development stages.

The Company continues to evaluate these changes which may have a material impact on the Company’s consolidated financial position or results of operations upon adoption.

Planned date of adoption: January 1, 2028

Update 2024-03 - Income Statement—Reporting Comprehensive Income—Expense Disaggregation Disclosures (Subtopic 220-40): Disaggregation of Income Statement Expenses

The Company continues to evaluate these changes and does not anticipate any material impact on the Company’s consolidated financial position or results of operations upon adoption.

Planned date of adoption: January 1, 2027

Update 2023-09 - Income Taxes (Topic 740) - Improvements to Income Tax Disclosures

Planned date of adoption: December 31, 2025

Earnings per Common Share (EPS) (Tables)

9 Months Ended

Sep. 30, 2025

Earnings Per Share [Abstract]

Schedule of Reconciliation of the Numerator and Denominator Used in Computing Basic and Diluted Net Income Attributable to Common Stockholders Per Common Share

The following table provides a reconciliation of the numerator and denominator used in computing basic and diluted net income attributable to common stockholders per common share from operations.


	Three Months Ended September 30,				Nine Months Ended September 30,
	2025		2024			2025		2024
Numerator - basic:
Net income (loss)	$	5,813	$	(5,715)		$	(17,608)	$	(1,734)
Net income attributable to redeemable non-controlling interests	—		14			—		14
Preferred stock dividend, net of gain on repurchase of preferred stock	—		—			—		(1,562)
Net income (loss) attributable to Synchronoss	5,813		(5,701)			(17,608)		(3,282)




Numerator - diluted:





Net income (loss) attributable to Synchronoss	$	5,813	$	(5,701)		$	(17,608)	$	(3,282)

Denominator:
Weighted average common shares outstanding — basic	10,632		10,095			10,357		9,994
Dilutive effect of:


Shares from assumed conversion of PBCU	807		—			—		—
Options and unvested restricted shares	34		—			—		—
Weighted average common shares outstanding — diluted	11,473		10,095			10,357		9,994


Earnings (loss) per share:



Basic	$	0.55	$	(0.56)		$	(1.70)	$	(0.33)




Diluted	$	0.51	$	(0.56)		$	(1.70)	$	(0.33)


Anti-dilutive stock options and restricted stock awards1	1,122		466			805		528

________________________________

1 Represent stock options and restricted stock awards excluded from the Diluted EPS calculations because the effect would be anti-dilutive.

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS (Unaudited) - USD ($)
shares in Thousands, $ in Thousands

3 Months Ended

9 Months Ended

Sep. 30, 2025

Sep. 30, 2024

Sep. 30, 2025

Sep. 30, 2024

Income Statement [Abstract]

Net revenues

$ 42,003

$ 42,964

$ 126,702

$ 129,387

Costs and expenses:

Cost of revenues

^[1]

8,665

8,975

26,298

29,599

Research and development

10,837

10,333

30,939

32,560

Selling, general and administrative

12,174

13,755

35,404

39,800

Restructuring charges

165

267

Depreciation and amortization

4,458

4,386

12,938

12,773

Total costs and expenses

36,134

37,449

105,744

114,999

Income from operations

5,869

5,515

20,958

14,388

Interest income

5,404

165

5,906

556

Interest expense

(7,776)

(5,526)

(19,763)

(12,529)

Debt modification expense

(4,384)

Loss on debt extinguishment

(1,993)

Foreign exchange gain (loss)

512

(5,461)

(17,598)

(440)

Other income, net

220

230

Income (loss) from operations, before taxes

4,017

(5,087)

(16,863)

2,205

Benefit (provision) for income taxes

1,796

(628)

(745)

(3,939)

Net income (loss)

5,813

(5,715)

(17,608)

(1,734)

Net income attributable to redeemable non-controlling interests

Preferred stock dividend, net of gain on repurchase of preferred stock

(1,562)

Net income (loss) attributable to Synchronoss

$ 5,813

$ (5,701)

$ (17,608)

$ (3,282)

Earnings (loss) per share:

Basic (in dollars per share)

$ 0.55

$ (0.56)

$ (1.70)

$ (0.33)

Diluted (in dollars per share)

$ 0.51

$ (0.56)

$ (1.70)

$ (0.33)

Weighted average common shares outstanding:

Basic (in shares)

10,632

10,095

10,357

9,994

Diluted (in shares)

11,473

10,095

10,357

9,994

[1]	Cost of revenues excludes depreciation and amortization which are shown separately.

Legal Matters	9 Months Ended
Legal Matters	Sep. 30, 2025
Commitments and Contingencies Disclosure [Abstract]
Legal Matters	Legal Matters In the ordinary course of business, the Company is regularly subject to various claims, suits, regulatory inquiries and investigations. The Company records a liability for specific legal matters when it determines that the likelihood of an unfavorable outcome is probable, and the loss can be reasonably estimated. Management has also identified certain other legal matters where they believe an unfavorable outcome is not probable and, therefore, no reserve is established. Although management currently believes that resolving claims against the Company, including claims where an unfavorable outcome is reasonably possible, will not have a material impact on the Company’s business, financial position, results of operations, or cash flows, these matters are subject to inherent uncertainties and management’s view of these matters may change in the future. The Company also evaluates other contingent matters, including income and non-income tax contingencies, to assess the likelihood of an unfavorable outcome and estimated extent of potential loss. It is possible that an unfavorable outcome of one or more lawsuits or other contingencies could have a material impact on the liquidity, results of operations, or financial condition of the Company. The Company is not currently subject to any legal proceedings that would be expected to have a material adverse effect on its operations; however, the Company may from time to time become a party to various legal proceedings arising in the ordinary course of its business.

Cover - shares	9 Months Ended
Cover - shares	Sep. 30, 2025	Nov. 03, 2025
Cover [Abstract]
Document Type	10-Q
Document Quarterly Report	true
Document Period End Date	Sep. 30, 2025
Document Transition Report	false
Entity File Number	001-40574
Entity Registrant Name	SYNCHRONOSS TECHNOLOGIES, INC
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	06-1594540
Entity Address, Address Line One	200 Crossing Boulevard
Entity Address, Address Line Two	8th Floor
Entity Address, City or Town	Bridgewater
Entity Address, State or Province	NJ
Entity Address, Postal Zip Code	08807
City Area Code	866
Local Phone Number	620-3940
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Accelerated Filer
Entity Small Business	false
Entity Emerging Growth Company	false
Entity Shell Company	false
Title of 12(b) Security	Common Stock, $.0001 par value
Trading Symbol	SNCR
Security Exchange Name	NASDAQ
Entity Common Stock, Shares Outstanding (in shares)		11,507,434
Entity Central Index Key	0001131554
Amendment Flag	false
Current Fiscal Year End Date	--12-31
Document Fiscal Year Focus	2025
Document Fiscal Period Focus	Q3

Accounts Receivable Securitization Facility	9 Months Ended
Accounts Receivable Securitization Facility	Sep. 30, 2025
Receivables [Abstract]
Accounts Receivable Securitization Facility	Accounts Receivable Securitization Facility On June 23, 2022 (the “A/R Closing Date”), the Company and certain of its subsidiaries (together with the Company, the “Company Group”) entered into a $15 million accounts receivable securitization facility (the “A/R Facility”) with Norddeutsche Landesbank Girozentrale. On June 25, 2025, but effective as of June 17, 2025, the arrangement was amended to extend the expiration date to December 22, 2025, with no other revisions to its terms. The A/R Facility transaction includes (i) Receivables Purchase Agreements (the “Receivables Purchase Agreements”) dated as of the Closing Date, among the Company, as initial servicer, SN Technologies, LLC, a wholly owned special purpose subsidiary of the Company (“SN Technologies”), as seller, Norddeutsche Landesbank Girozentrale, as administrative agent (the “Administrative Agent”), and the purchasers party thereto, the group agents party thereto and the originators party thereto; (ii) Purchase and Sale Agreements (the “Purchase and Sale Agreements”) dated as of the Closing Date, between the Company Group, as originators (the “Originators”), and SN Technologies, as purchaser; (iii) the Administration Agreement (the “Administration Agreement”) dated as of the Closing Date, between the Company, as servicer, and Finacity Corporation, as administrator; and (iv) the Performance Guaranty (the “Performance Guaranty”) dated as of the Closing Date made by the Company in favor of the Administrative Agent. Pursuant to the Purchase and Sale Agreements, the Originators will sell existing and future accounts receivable (and related assets) (the “Receivables”) to SN Technologies in exchange for cash and/or subordinated notes. The Originators and SN Technologies intend the transactions contemplated by the Purchase and Sale Agreements to be true sales to SN Technologies by the respective Originators. Pursuant to the Receivables Purchase Agreement, SN Technologies will in turn grant an undivided security interest to the Administrative Agent in the Receivables in exchange for a credit facility permitting borrowings of up to $15 million outstanding from time to time. Yield is payable to the Administrative Agent under the Receivables Purchase Agreements at a variable rate based on the Norddeutsche Landesbank Girozentrale’s Hanover funding rate plus a 2.35% margin. The Company’s commitment fee shall equal 0.85% per annum on the average daily unused outstanding capital. Pursuant to the Performance Guaranty, the Company guarantees the performance of the Originators of their obligations under the Purchase and Sale Agreements. The Company has not agreed to guarantee any obligations of SN Technologies or the collection of any of the receivables and will not be responsible for any obligations to the extent the failure to perform such obligations by the Company or any Originators results from receivables being uncollectible on account of the insolvency, bankruptcy or lack of creditworthiness or other financial inability to pay of the related obligor. Unless earlier terminated or subsequently extended pursuant to the terms of the Receivables Purchase Agreement, the A/R Facility will expire on December 22, 2025. For the three months ended September 30, 2025 the Company drew $3.0 million on the A/R Facility, and had repaid the balance in full as of September 30, 2025. For the three months ended September 30, 2024, the Company drew $3.0 million on the A/R Facility, and had repaid the balance in full as of September 30, 2024. For the nine months ended September 30, 2025 the Company drew $6.0 million on the A/R Facility, and had repaid the balance in full as of September 30, 2025. For the nine months ended September 30, 2024, the Company drew $9.0 million on the A/R Facility, and had repaid the balance in full as of September 30, 2024. The interest associated with the draw and repayment was not material for either period. The drawdown and subsequent repayment of the A/R Facility represent financing activities, as reported on the Condensed Consolidated Statements of Cash Flows. As of September 30, 2025 approximately $3.0 million of the Company’s receivables are held by SN Technologies. As of September 30, 2025 there were no outstanding borrowings against the A/R facility and $1.9 million was available for the Company to draw under the A/R Facility.

Revenue (Tables)

9 Months Ended

Sep. 30, 2025

Revenue from Contract with Customer [Abstract]

Schedule of Disaggregation of Revenue


	Three Months Ended September 30,				Nine Months Ended September 30,
	2025		2024		2025		2024
Geography:
North America	$	40,430	$	40,200	$	120,945	$	120,155
APAC	1,236		1,076		4,720		4,229
EMEA	337		1,688		1,037		5,003
Total revenue	$	42,003	$	42,964	$	126,702	$	129,387

Service Line:
Professional Services	$	2,614	$	3,369	$	7,637	$	11,231

Subscription Services	39,389		39,595		118,013		118,058
License	—		—		1,052		98
Total revenue	$	42,003	$	42,964	$	126,702	$	129,387

Schedule of Significant Changes in the Contract Liabilities Balance

Significant changes in the contract liabilities balance during the period are as follows:


	Contract Liabilities1
Balance at December 31, 2024	$	837
Amounts billed but not initially recognized as revenue	126,243
Revenue recognized in the period	(126,980)


Balance at September 30, 2025	$	100

________________________________

1 Comprised of Deferred Revenue. $0.7 million of revenue recognized in the period was included in the contract liability balance at the beginning of the period.

Note Receivable	9 Months Ended
Note Receivable	Sep. 30, 2025
Equity Method Investments and Joint Ventures [Abstract]
Note Receivable	Note Receivable Sequential Technology International, LLC During the second quarter of 2020, the Company entered into an agreement with Sequential Technology International, LLC (“STIN”) and AP Capital Holdings II, LLC (“APC”) to divest its remaining equity interest in STIN as well as settle its paid-in-kind purchase money note (“PIK note”) and certain amounts due as of December 31, 2019 in consideration for a $9.0 million secured promissory note (the “Note”). As of December 31, 2022, the carrying value of the Note after the consideration of the allowance for credit loss was approximately $4.8 million. The Company determined the allowance on the Note using a discounted cash flow analysis, which discounts the expected future cash flows of the asset to determine the collectible amount. During the third quarter of 2023, the interest payment for the Note was not received by the Company from STIN. In the third quarter of 2023 the Company reassessed the collectability of the Note and determined that a full allowance for credit losses was required equal to the carrying value of the Note, recorded within the Selling, general and administrative expenses line item on the Consolidated Statements of Operations. During the first quarter of 2024, the Company entered into an agreement with STIN and APC to amend the aforementioned promissory note and reduce the principal balance to $3.0 million, forgive outstanding accrued interest and extend the maturity date of the Note to September 2027. On January 8, 2025, the Company and STIN, APC and Sequential Technology International Holdings, LLC (collectively the “Sequential Parties”) entered into an Amended and Restated Settlement Agreement (“Settlement Agreement”) to further amend the amounts due from STIN under the Note in connection with a transaction through which the Sequential Parties were acquired. Under the Settlement Agreement the Company received $1.6 million in past-due rent and contingent consideration which the Company may be entitled to if certain key performance indicators are met within the time periods specified in that Agreement. Given the full allowance for credit losses had been recorded against the Note in 2023, the modification of the terms of the Note had no net impact on the consolidated financial statements for the nine months ended September 30, 2025.