Synchronoss Technologies Completes Acquisition of honeybee
honeybee is a proven, market-leading digital experience platform that enables companies to design and launch optimized omni-channel customer journeys for their end users. honeybee supports telecommunications and other technology companies with fully interactive CRM capabilities for point-of-sale, call center and online customer interactions. The honeybee approach is to simplify the process, allowing customers to start and stop buying journeys at any point in the process while giving agents and customer care representatives real-time data transparency. Its differentiated, simplistic approach to interfacing with legacy systems of record makes it easy to implement quickly. It also manages constantly changing offers and other factors, giving it the ability to design and launch frictionless, simple end-user experiences for use across all customer engagement channels.
“Our honeybee acquisition reflects our deep commitment to helping our
customers across all sectors become digital first,” said
Diane Rose, 727-238-7567
Sarah Walker, +44 20 3824 9200