Synchronoss Experience, or syncX, is a collection of products that help keep subscribers, systems, networks, and content in sync to enable a better, more engaging brand experiences, throughout the subscriber lifecycle. The products are designed to create new revenue streams, reduce cost of innovation, delight and engage subscribers, and increase speed to market.
We keep subscribers engaged with brands, content & people they love. When loyalty and revenue is won and lost through every experience, it’s critical to offer value added services customers love. Our cloud and messaging experiences grow, inspire, and build loyalty within the customer base.
We simplify subscriber onboarding and drive service adoption at scale.
The first impression of a new product or service can either make or break the subscriber relationship. A poor onboarding experience leads to revenue losses and customers feeling stranded. Our customizable service activation, content backup, and device setup experiences make onboarding frictionless.
We streamline networks to be more efficient and profitable
In a world where subscribers expect seamless connectivity and zero network interruptions, delivering superior network quality can be complex and costly. Our physical network asset management, off-network procurement, and expense control solutions reduce the complexity and cost of network management.